Full opinion text
OPINION AND ORDER ROBERT L. MILLER, JR., Chief Judge. In orders dated October 15, 2007 (Doc. # 906) and March 25, 2008 (Doc. # 1119), the court resolved motions for class certification for the following states: Alabama, Arkansas, Florida, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, New Jersey, New York, New Hampshire, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, and Wisconsin. These were the motions in the first three waves of such motions. The reader’s familiarity with the earlier orders is assumed. The parties made similar arguments in most of those first three waves of class certification motions. Most of the rulings turned on whether, under the law governing the claims of a particular class, the plaintiffs’ claims ultimately could be resolved on the basis of common evidence such as the drivers’ Operating Agreement with FedEx and commonly applicable FedEx policies. Critical in those decisions was whether a particular state’s law looked to the right to control as distinct from the actual exercise of control, and whether evidence unique to less than all drivers might affect the ultimate decision on whether a class of drivers were, under governing law, employees or individual contractors. Class certification motions in the fourth and fifth waves are ripe for ruling. Resolution of these motions is long overdue, having been delayed by a doubling of the assigned judge’s felony docket due to a district judgeship vacancy that has lasted more than twenty months. The parties have identified few issues not related to governing state law that were not addressed in the October 2007 and March 2008 orders, and the court adopts the reasoning of those orders to the extent the current motions pose the same arguments. Analysis focuses primarily on whether the substantive law governing the motion allows resolution, without extrinsic evidence, of whether the Operating Agreement and policies applicable to the entire class create an employment relationship, and whether a would-be employer’s conduct can convert an employment relationship (as defined in the employment contract) into an independent contractor relationship. The plaintiffs moved for oral argument on the fourth wave motions. The court has been able to work through those motions without argument, so the court denies that motion as moot. Arizona (Gibson) Named Arizona plaintiffs Margaret Gibson, Don Olsen, Solomon Rachmin, and Joe Shipp bring claims for illegal wage deductions, Ariz.Rev.Stat. § 23-352, rescission, declaratory relief, and injunctive relief. Joe Shipp is a driver for FedEx Home. Margaret Gibson, Don Olsen, and Solomon Rachmin are former drivers for FedEx Home. They seek to represent the following class. All persons who: 1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES) and/or provided or will provide package pick-up and delivery services pursuant to an executed Operating Agreement; 2) drove or will drive a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) since May 11, 2004, to provide package pick-up and delivery services pursuant to the Operating Agreement; and 3) were dispatched out of a terminal in the state of Arizona. When the motion was filed, this class would have included at least 197 drivers. FedEx opposed class certification because (among other reasons adequately discussed with respect to other states) individualized evidence would be needed to evaluate the extent of actual control, each driver’s intent, the method of payment and furnishing of equipment, the right to hire and fire, and the characteristics of each driver’s business operations. The Arizona wage deduction statute protects employees, and define as “employee” as “any person who performs services for an employer under a contract of employment either made in this state or to be performed wholly or partly within this state.” Ariz.Rev.Stat. § 23-350(2). In deciding whether an agent is an employee or an independent contractor, Arizona law looks to the principal’s right to control the agent or supervise the method of reaching a specific result. Hunt Bldg. Corp. v. Indus. Comm’n, 148 Ariz. 102, 713 P.2d 303, 307 (1986). To evaluate that right to control, Arizona courts look to the totality of the circumstances, Central Mgmt. Co. v. Indus. Comm’n of Arizona, 162 Ariz. 187, 781 P.2d 1374, 1376-1377 (Ariz.Ct.App.1989), leading FedEx to argue that courts must consider the actual exercise of control in additional to any contractual right of control. FedEx has cited no Arizona case in which a lack of control in fact trumped a contractual right sufficient to establish an employment relationship. As in other states, such as Arkansas, Arizona law looks to the factors contained in the Restatement (Second) of Agency § 220. St. Luke’s Health Sys. v. State Dept. of Law, 180 Ariz. 373, 884 P.2d 259, 263-264 (Ariz.App.1994). Nothing in FedEx’s submission leads the court to question its holdings with respect to those states that common questions preponderate when an agent claims a contract creates such control as to make an agency one of employment when the governing state law draws on the Restatement factors. For the reasons set forth in earlier discussions of motions to certify classes in Arkansas, Florida, Indiana, Kansas, Kentucky, Maryland, New Hampshire, New Jersey, Oregon (Slayman), and Rhode Island, the court GRANTS the Arizona plaintiffs’ motion for class certification. Colorado (Flores) The Colorado plaintiffs seek to certify the following class: All persons who: 1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES); 2) drove or will drive a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) since August 1, 2004, to provide package pick-up and delivery services pursuant to the Operating Agreement; and 3) were dispatched out of a terminal in the state of Colorado. The plaintiffs report that the class would consist of 228 drivers, as of the time of the motion’s filing. The named plaintiffs are Horacio Flores (a former FedEx Ground driver) and Mark Niles (a current FedEx Ground driver). They seek to present claims under Colorado’s illegal deductions from wages statute, Colo.Rev. Stat. § 8-4-101, 105, the Colorado Consumer Protection Act, Colo.Rev.Stat. § 6-1-105 et seq., for rescission, and for declaratory and injunctive relief. The court can’t agree with the Colorado plaintiffs that common questions predominate in their claims under the Colorado Wage Act. Colorado Revised Statute § 8-4-101(4) creates a presumption that one who performs services for another is an employee. Carpet Exchange of Denver, Inc. v. Industrial Claim Appeals Ofc., 859 P.2d 278, 281 (Colo.App.1993). To overcome this presumption, the principal must prove that (1) the worker is free from the principal’s control both under the agency agreement and in fact, and (2) the worker is customarily engaged in a trade or business related to the service performed. Speedy Messenger & Delivery Serv. v. Industrial Claim Appeals Ofc., 129 P.3d 1094, 1096 (Colo.App.2005). The plaintiff drivers say FedEx won’t be able to show the required lack of control under the agreement. As under Massachusetts law considered in the second and third waves of class certification motions, Colorado law places a burden of proof on FedEx that the plaintiffs see as insurmountable. Indeed, the plaintiffs see the Colorado burden as even higher because Colorado law, as the plaintiffs understand it, will require FedEx to prove that it doesn’t command when, where, and how much labor or services shall be performed — a higher burden than FedEx bears under the law of Massachusetts, or Illinois, or South Dakota, or Montana. The Colorado plaintiffs might be right that FedEx won’t be able to manage such a showing, but the court can’t decide that issue at this stage of the proceedings. The court must focus instead on what would happen if FedEx makes that showing— which would result in two additional hurdles for FedEx, both of which would require proof outside the Operating Agreement and commonly applicable policies. FedEx would be entitled to present evidence from the field rather than the Operating Agreement to prove that the drivers are free from FedEx control in fact (and the drivers would be entitled to present proof to the contrary). Whether a driver is (or, with respect to former drivers, was) customarily engaged in a trade or business related to the driver’s work for FedEx necessarily would require examination of each of the 228 drivers. As a practical matter, since any of the three issues might be dispositive, all likely would be briefed together for summary judgment purposes. Thus, even if the Colorado drivers are correct that FedEx can’t show their freedom from control under the Operating Agreement, the other issues (and the individual and field-based proof those issues entail) likely would be part of the summary judgment inquiry. Right to control under the Operating Agreement is not a preponderant issue. The Colorado plaintiffs’ remaining claims flow from the contention that the Operating Agreement’s description of the drivers as independent contractors is, given the Agreement’s other terms, false or against public policy. Given the centrality of the Wage Act claim to those arguments, the same analysis applies. The court denies the Colorado plaintiffs’ motion for class certification. Connecticut (Magno) Named Connecticut plaintiffs Thomas Magno and Neville Edwards bring claims for violation of the Connecticut minimum wage act, rescission, quantum meruit, unjust enrichment, declaratory judgment, and injunctive relief. They seek to certify the following class: All persons who: 1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES); 2) drove or will drive a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) since May 22, 2001 to provide package pickup and delivery services pursuant to the Operating Agreement; and 3) were dispatched out of a terminal in the state of Connecticut. They seek to certify the following sub-class under Fed R. Civ. P. 23(b)(3) for unpaid overtime in violation of Connecticut Minimum Wage Act: All persons who: (1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES); (2) drove or will drive a vehicle over forty hours per week at any time during the class period to provide package pick-up and delivery services pursuant to the Operating Agreement; (3) at any time after August 10, 2005, operated vehicles with a gross vehicle weight rating of less than 10,001 pounds; and (4) were dispatched out of a terminal in the state of Connecticut. The named plaintiffs are current drivers for FedEx Home. At the time of the class certification motion, there were 168 drivers in Connecticut. FedEx argues that the named plaintiffs don’t adequately represent Connecticut drivers. The court rejected that argument with respect to other states, and finds the argument no more persuasive as to the Connecticut drivers. At least with respect to the claims under the state’s minimum wage act, Conn. Gen.Stat. §§ 31-71a-71i, Connecticut uses the “ABC” test in which the putative employer must prove that a) the agent is, was, and will be free from the principal’s control and direction in the performance of duties, both under the contract and in fact, b) the service is performed either outside the usual course of the principal’s business or outside all the principal’s places of business; and c) the agent is customarily engaged in an independently established trade occupation, profession or business of a sort that involved in the service provided. Tianti v. William Raveis Real Estate, Inc., 231 Conn. 690, 651 A.2d 1286, 1290 n. 8 (1995). The plaintiffs speak of a common law test concerning some of then-other claims, but the cited cases give the court no sound basis to believe Connecticut applies different tests for different purposes when workers would be covered by the minimum wage act. As has been explained in greater detail with respect to other states that use similar tests that place burdens on the putative employer to prove a variety of things in addition to lack of contractual control, the court can’t limit FedEx’s proof to the operating agreement and commonly applicable policies. To prevail on the named plaintiffs’ claims under Connecticut law, FedEx will have to prove much more than simply lack of contractual control, including lack of control in fact and the nature of each driver’s customary work. The plaintiffs might be correct that FedEx can’t prove lack of control under the contract, and so will fail in its ultimate burden of proof. Or the plaintiffs may be wrong. Today is not, however, the occasion to evaluate the sufficiency of FedEx’s ultimate proof. The court can’t say that the case will be limited to common proof. The potential for extensive individualized evidence makes a class action inappropriate for the would-be Connecticut class. The court DENIES the Connecticut plaintiffs’ motion for class certification. FLSA (Givens) The Givens plaintiffs seek to certify the following class for conditional certification: All persons who: 1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES); 2) drove or will drive a vehicle over forty hours per week at any point during the class period to provide package pick-up and delivery services pursuant to the Operating Agreement; 3) operated, at any time after August 10, 2005, vehicles with a gross vehicle weight rating of less than 10,001 pounds; and 4) are not members of any state law overtime class certified under Federal Rule of Civil Procedure 23. The named plaintiffs, Troy Givens, Clarence Dalcour, Wesley C. Martin, Devon Nugent, Melissa Rohman, and Ralph Carl Veal, were pickup and delivery drivers for FedEx Ground who drove vehicles weighing less than 10,001 pounds between August 10, 2005 and the present. They claim FedEx misclassified them as independent contractors rather than employees and so violated the overtime compensation provisions of the Fair Labor Standards Act (“FLSA”). 29 U.S.C. § 206(b) and 207(a)(1). The plaintiffs bring this action on behalf of themselves and all other similarly situated pickup and delivery drivers who operated vehicles weighing less than 10,001 pounds since August 10, 2005 who are not already protected by a state overtime statute and who are not subject to the Motor Carrier Safety Act (“MCSA”) exemption to the FLSA’s overtime requirements. When the Givens plaintiffs filed their motion, they estimated between 1,000 and 1,500 putative collection action plaintiffs could join in this FLSA action. Under § 216(b) of the FLSA, an employee may bring a collective action on behalf of himself and “other employees similarly situated” to recover unpaid overtime compensation; however, “[n]o employee shall be a party plaintiff to any such action unless he gives his consent in writing to become such a party and such consent is filed in the court in which such action is brought.” 29 U.S.C. § 216(b). Such an action is known as a collective action, Harkins v. Riverboat Servs., Inc., 385 F.3d 1099, 1101 (7th Cir.2004) and is intended to avoid a multiplicity of duplicate actions and to promote the FLSA’s broad remedial goals. Mares v. Caesars Entm’t, Inc., 2007 WL 118877 at *2 (S.D.Ind. Jan. 10, 2007) (citing Hoffmann-La Roche, Inc. v. Sperling, 493 U.S. 165, 172-174, 110 S.Ct. 482, 107 L.Ed.2d 480 (1989)). Unlike a Rule 23 class action, when a district court decides to certify a collective action under § 216(b), it may authorize notice to potential class members to inform them of the action and allow them the opportunity to participate by “opting in.” See Id. at 169-171, 110 S.Ct. 482; Woods v. N.Y. Life Ins. Co., 686 F.2d 578, 580 (7th Cir.1982) (stating that the court in a FLSA collective action has a “modest duty and power ... to regulate the content and distribution of the notice to potential class members.”). In deciding whether to certify a Section 216(b) collective action, the court must first consider whether the named plaintiffs have made an initial showing that they are similarly situated to the employees whom they seek to represent. Mares v. Caesars Entm’t, Inc., 2007 WL 118877 at *2. While neither the FLSA, the Supreme Court, nor the Seventh Circuit have provided guidance on how to determine whether the representative plaintiffs are “similarly situated” to the potential plaintiffs, district courts in the Seventh Circuit have adopted a two-step approach. See id (citing Austin v. CUNA Mut. Ins. Soc’y, 232 F.R.D. 601, 605 (W.D.Wisc.2006); Veerkamp v. U.S. Sec. Assocs., Inc., 2005 WL 775931 at *2 (S.D.Ind. Mar. 15, 2005)). First, the representative plaintiffs must “demonstrate a reasonable basis for believing that [they are] similarly situated to potential class members.” Austin v. CUNA Mut. Ins. Soc’y, 232 F.R.D. at 605. Second, “if the plaintiffs make this showing, the court conditionally certifies the class, authorizes notice, and the parties conduct discovery.” Id. At the close of discovery, the defendant may move for decertification, at which point the court examines in detail the evidence and arguments submitted by the parties on the question of similar situation and may dismiss certain plaintiffs without prejudice or decertify the entire class. Id. To meet their burden at the conditional certification stage, the representative plaintiffs must show the existence of employees with similar positions. See e.g., Sheffield v. Orius Corp., 211 F.R.D. 411, 416 (D.Or.2002); see also Belbis v. County of Cook, 2002 WL 31600048, at *4 (N.D.Ill. Nov. 18, 2002) (noting that a plaintiff may demonstrate that an employees are similarly situated “by showing that the plaintiff and the proposed potential plaintiffs were victims of a common policy, plan, or practice.”). According to the Givens plaintiffs, the putative class members are sufficiently similar to the named plaintiffs because they were categorically misclassified as independent contractors, are all subject to the same Operating Agreement, all routinely work overtime hours without overtime compensation, and none are members of any other state law overtime class. FedEx argues that the putative class members aren’t similarly situated for a number of reasons, that the named plaintiffs are inadequate class representatives, and that the class claims present issues which require individualized determination. Although the requirements of Rule 23 generally don’t apply to certification of an FLSA collective action, inadequacy of representation is nevertheless an equitable consideration at issue in determining whether to certify a putative class. Brown v. Money Tree Mortg., Inc., 222 F.R.D. 676, 682 (D.Kan.2004) (“Although FLSA § 16(b) does not expressly incorporate Rule 23(a)(4)’s adequacy-of-representation requirement, the adequacy of class counsel or a class representative is not necessarily irrelevant in a putative FLSA § 16(b) collective action because the court has an inherent interest in ensuring that opt-in plaintiffs are adequately represented.”). Problems exist regarding the adequacy of these named plaintiffs as representatives of this putative class. First, the original named plaintiffs, Troy Givens and Clarence Dalcour, lack standing to pursue FLSA overtime claims on a representative basis because they don’t meet the proposed class definition. Neither Mr. Givens nor Mr. Dalcour drove vehicles weighing less than 10,001 pounds after August 10, 2005. They both drove P-1000 trucks, which have a gross vehicle weight of more than 10,001 pounds. Because Mr. Givens and Mr. Dalcour don’t meet the class definition and are exempt from overtime under the FLSA, they aren’t similarly situated to the putative class members they seek to represent. 29 U.S.C. § 213(b)(1). Therefore, the named plaintiffs don’t have standing to pursue FLSA claims on behalf of the putative class. See O’Shea v. Littleton, 414 U.S. 488, 494, 94 S.Ct. 669, 38 L.Ed.2d 674 (1974) (holding that there “must be a personal stake in the outcome” ... such that “if none of the named plaintiffs purporting to represent a class establishes the requisite of a case or controversy with the defendants, none may seek relief on behalf of himself or any other member of the class”) (citations omitted). The plaintiffs try to remedy this problems by arguing that drivers who have filed consents to join the class may serve as additional named plaintiffs in the collective action. The plaintiffs haven’t sought to amend their complaint to add these individuals, see Harkins v. Riverboat Servs., Inc., 2002 WL 32406581, at *5 (N.D.Ill. May 17, 2002) (“The filing of a written consent in and of itself is insufficient to join [a Section 216(b) ] lawsuit.”), so the consenting drivers aren’t named class representatives. See, e.g., Becker v. S. Soils, 2006 WL 3359687, at *1, n. 1 (M.D.Fla. Nov. 20, 2006) (holding that leave to amend the complaint was required to add individuals as named plaintiffs to FLSA collective action). Second, the Givens complaint asserted FLSA claims on behalf of a nationwide class of drivers, and the plaintiffs later moved the court to toll the statute of limitations on those nationwide claims. In their motion for certification of a collective action, however, the Givens plaintiffs define the proposed class as consisting of drivers who are not already protected by a state overtime statute, effectively abandoning the claims of the nationwide class as originally defined in the complaint. As a result, the named plaintiffs have created a conflict of interest between themselves and the putative class, who might stand to benefit from the abandoned claims. Therefore, class certification is inappropriate based on the named plaintiffs’ inability to adequately represent the class as a whole. See In re Universal Serv. Fund Telephone Billing Practices Litig., 219 F.R.D. 661, 668 (D.Kan.2004) (explaining that case law exists to support the proposition that certification is inappropriate where the class representatives opt to pursue certain claims on a class-wide basis while jeopardizing the class members’ ability to subsequently pursue other claims). Moreover, to determine the employment status of the putative class members, the FLSA requires the court to apply an economic realities test, rather than considering the common law concepts of “employee” and “independent contractor.” Sec’y of Labor v. Lauritzen, 835 F.2d 1529, 1534 (7th Cir.1987). In doing so, the court must focus on the economic realty of the nature of the working relationship, requiring a consideration of all the circumstances of the work activity, not just one isolated factor. Id. (citing Rutherford Food Corp. v. McComb, 331 U.S. 722, 730, 67 S.Ct. 1473, 91 L.Ed. 1772 (1947)); see also Vanskike v. Peters, 974 F.2d 806, 808 (7th Cir.1992) (“status as an ‘employee’ for purposes of the FLSA depends on the totality of the circumstances rather than on any technical label.”). Among the criteria considered are: 1) right to control; 2) opportunity for profit or loss; 3) investment in equipment or materials required for employment; 4) the degree of skill required; 5) the degree of permanency and duration of the working relationship; and 6) the extent to which the service rendered is an integral part of the employer’s business. Sec’y of Labor v. Lauritzen, 835 F.2d at 1535. Accordingly, the court must take into consideration the actual history of the parties’ relationship, necessitating an individualized examination of the multiple factors relating to each drivers’ employment. Because the evidence pertaining to such factors varies in material respects throughout the proposed class, there is a lack of substantial similarity among the putative class members sufficient to justify treatment as a collective action. See Reich v. Homier Distr. Co., Inc., 362 F.Supp.2d 1009, 1013-1014 (N.D.Ind.2005) (noting that “[m]any other courts, both in this circuit and others, have declined to find potential class members similarly situated where liability depended on an individual determination of each employee’s duties”) (citing Pfaahler v. Consultants for Architects, Inc., 2000 WL 198888, at *2 (N.D.Ill. Feb. 8, 2000) (“[T]he court would be required to make a fact-intensive, individual determination as to the nature of each claimant’s employment relationship ... Where this is the case, certification of a collective action under the FLSA is inappropriate.”)). Accordingly, the court denies the Givens plaintiffs’ motion for conditional certification of a collective action under the FLSA [Doc. No. 873] and denies both the plaintiffs’ motion to equitably toll the statutory requirements of 29 U.S.C. § 255(a) [Doc. No. 825] and FedEx’s motion to strike late-filed Givens plaintiffs’ reply brief in support of their motion to equitably toll the statutory requirements of 29 U.S.C. § 255(a) [Doc. No. 857] as moot. Georgia (White) The Georgia plaintiffs seek to certify the following class: All persons who: 1) entered or will enter into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and Form OP 149 RES) and/or provided or will provide package pick-up and delivery services pursuant to an executed Operating Agreement; 2) drove or will drive a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) since July 26, 2001, to provide package pick-up and delivery services pursuant to the Operating Agreement; and 3) were dispatched out of a terminal in the state of Georgia. The named plaintiffs are a former FedEx FXG Ground driver and a current FedEx Home driver. They estimate the size of the class as 388, at the time of the motion. The named class representative is Earnest White, who formerly drove for FedEx Ground. FedEx argues that Mr. White is an inadequate class representative because he lacks standing to seek future relief, because he cannot adequately represent a class that includes current FedEx Ground drivers and current and former FedEx Home drivers, and because the circumstances of his departure make him an inappropriate class representative. The court has addressed the first two objections to adequacy as a class representative with respective to classes in other states, but hasn’t considered the third objection. That objection is based on the proposition that Mr. White’s ill will toward FedEx will keep him from representing the proposed class adequately. The court is unpersuaded that Mr. White’s feelings toward his former employer will interfere with his ability to make litigation decisions on the class’s behalf, and overrules that objection. FedEx also argues that Georgia law presumes a contractual designation of a worker’s status to be correct, and that the worker must overcome that presumption by showing that the principal actually assumed control — control in every detail of how the worker performs the job — over the time, manner, or method of doing the job. The plaintiffs argue that Georgia law looks to the right to control, rather than to actual control. The parties cite almost exclusively to decisions of the Court of Appeals of Georgia, and provide the court with no reason to think the state supreme court would view the law any differently than the intermediate court of appeals. The most recent of the parties’ principal citations (and one of the authorities FedEx cites in support of its reading of Georgia law) is Teachers’ Retirement Sys. v. Forehand, 234 Ga.App. 437, 506 S.E.2d 913 (1998). After retiring as superintendent of a school system and beginning to draw retirement benefits, David Forehand was called back into service as a consultant, to hold a different school system together while the school system sought a new superintendent. The contract described Mr. Forehand as an independent contractor; were he an employee, his retirement benefits would be suspended. The trial court found that Mr. Forehand was an independent contractor — as the contract said — because the school board had no right to control the time, manner, and method of his work. The retirement board appealed, and the court of appeals affirmed. Quoting from McGuire v. Ford Motor Credit Co., 162 Ga.App. 312, 290 S.E.2d 487 (1982), the court of appeals cited the language FedEx notes: “ ‘Where the contract of employment clearly denominates the other party as an independent contractor, that relationship is presumed to be true unless the evidence shows that the employer assumed such control.’ ” 506 S.E.2d at 917. The court of appeals looked at other factors — who paid the respective shares of the Social Security contribution, who paid the federal taxes, whether there was unemployment compensation, worker’s compensation, or medical insurance, whether sick leave was accrued, whether there was tenure or a multi-year contract, and whether the contract was terminable for disability or illness — and concluded that the facts didn’t convert the relationship to one of employer-employee. Georgia’s presumption in favor of the contractually defined relationship dates back more than half a century. In Morris v. Constitution Pub. Co., 84 Ga.App. 816, 67 S.E.2d 407 (1951), the plaintiff had injured herself when she tripped over a bundle of newspapers a news carrier left in the entryway to the plaintiffs home, and the plaintiff sued the publisher. The publisher’s contract with the carrier stated that the carrier was an independent contractor. The court of appeals stated (in language that appears to place a heavier burden on the party claiming an employment relationship than that of coming forward with evidence to the contrary), “that relation is presumed to be the true one unless the evidence shows that the employer assumed some control over the time, manner or method of doing the work despite the provisions of the contract to the contrary.” 67 S.E.2d at 409. The court of appeals reviewed evidence of the actual relationship between the carrier and the publisher, and found that it didn’t contradict the contract’s definition of the relationship. The carrier was an independent contractor. Mark Six Realty Assoc., Inc. v. Drake, 219 Ga.App. 57, 463 S.E.2d 917 (1995), was a homeowner’s breach of warranty claim in which the homeowner sought to hold Mark Six, a realty company (among many others) liable for the wrongdoing of a salesperson (Matsis) associated with the company. Mark Six contended that Ms. Matsis was an independent contractor. The contract said Ms. Matsis was an independent contractor, placing the burden on the homeowner to rebut the presumption that the contract was right, by “showing that [Mark Six] in fact assumed control over the time, manner, and method of [Ms. Matsis’s] work performance.” 463 S.E.2d at 919. Mark Six had required that Ms. Matsis work exclusively for Mark Six during the life of the contract, work specified hours (Mark Six designated another person to be present when Ms. Matsis was absent), following Mark Six procedures when negotiating a sale, use standard forms Mark Six provided, and work with a Mark Six account executive. Ms. Matsis also was subject to quarterly performance reviews by a Mark Six sales manager, who was authorized to make changes as necessary. The opinion leaves it unclear whether these indicia of control were found in the contract between Mark Six and Ms. Matsis, or simply were the way things were done. The court of appeals described these facts as “some evidence ... Mark Six retained the right to and did, in fact, exercise control over the time, manner, and method of Matsis’ performance of her duties.” 463 S.E.2d at 920. Because the case was before the court on appeal of a jury verdict in the homeowner’s favor, no further analysis was required; that evidence sufficed to support the verdict against Mark Six. Brown v. Who’s Three, Inc., 217 Ga.App. 131, 457 S.E.2d 186 (1995), reached the court of appeals from a grant of summary judgment to a hair salon on a customer’s personal injury claim, based in part on the trial court’s holding that an apprentice facial esthetician named Linda Al-Ansari was an independent contractor rather than the salon’s employee. The salon’s agreement with Ms. Al-Ansari described her as an independent contractor. The court of appeals said nothing about any presumption; the court didn’t even mention the agreement until the end of its discussion. As the plaintiffs note, the court of appeals said instead, “Under Georgia law, any contractual characterization of the relationship is not controlling, and the fact-finder is entitled to look beyond the terms of any contract to the parties’ behavior in order to determine the true nature of the relationship.” 457 S.E.2d at 191. The court of appeals began its analysis by noting that the term “apprentice” ordinary connotes the master-servant relationship more akin to employment that an independent contract. The court further noted that Ms. Al-Ansari couldn’t act legally as an independent contractor, because she didn’t have the license required to work independently as an esthetician; she was required to apprentice under a licensed esthetician or cosmetologist. The court noted that the salon exercised control over Ms. Al-An-sari’s methods and means by approving the table she used. Based on the licensing laws, the traditional view of apprenticeship, and the salon’s exercise of some control, the court of appeals concluded that Ms. Al-Ansari was the salon’s employee. The plaintiffs also cite language from Keefe v. Carpet & Upholstery Cleaning by Houndstooth, Inc., 213 Ga.App. 439, 444 S.E.2d 857 (1994), but that case provides little beyond the language cited. The Keefes had called Carpet & Upholstery to clean their carpet, and Marion Johnson showed up to do the work. Mr. Keefe slipped and fell on water Mr. Johnson had left on the floor, and the Keefes sued Carpet & Upholstery, which claimed Mr. Johnson was an independent contractor. The trial court granted partial summary judgment to Carpet & Upholstery. In the course of discussing the Keefes’ apparent authority argument, the court of appeals noted that a trier of fact could find that Carpet & Upholstery distributed jobs to carpet cleaners, provided the cleaners with business cards, told the cleaners to identify themselves as being “with” Carpet & Upholstery, and required the cleaners to use Carpet & Upholstery invoice forms that required checks to be made payable to Carpet & Upholstery. The court of appeals’ full discussion actual agency contains the language the plaintiffs cite to this court, but not much more: 2. Turning to the question of whether Marion Johnson was an actual agent of defendant, we find that the traditional or “true” test of whether a person is a servant or an independent contractor has been stated in terms of whether the employer has the right to direct the time, the manner, the methods, and the means of execution of the work, as contrasted with the right to insisting upon results according to specifications of the contract. Other cases rely upon the list of 10 factors to be considered pursuant to Restatement of Agency 2d, § 220(2). Applying the factors from both of these tests to the uncontroverted facts in the cases sub judice, we do not find that either alternative answer is compelled by the evidence. Therefore, we conclude that the state court did not err in denying defendant’s motion for summary judgment on the issue of actual agency. 444 S.E.2d at 859 (citations omitted). The court made no mention of any written contract between Carpet & Upholstery and Mr. Johnson, much less whether such a contract designated Mr. Johnson as an employee or an independent contractor. In Murphy v. Blue Bird Body Co., 207 Ga.App. 853, 429 S.E.2d 530 (1993), Blue Bird contacted Michael Jenkins to fix a suction fan in a Blue Bird plant, and Mr. Jenkins hired James Murphy to do the job. Mr. Jenkins used a forklift to raise Mr. Murphy to fan level, and Mr. Murphy fell and was injured. Mr. Murphy sued Blue Bird, contending that Blue Bird exercised sufficient control over Mr. Jenkins to make Mr. Jenkins Blue Bird’s employee. The court of appeals turned to the ten Restatement (Second) § 220(2) factors and ultimately concluded that Mr. Jenkins acted as an independent contractor on day Mr. Murphy held. The court made no reference to any written contract between Blue Bird and Mr. Jenkins. Similarly, interesting language but little guidance is found in Hall v. Buck, 206 Ga.App. 754, 426 S.E.2d 586 (1992), which was (in pertinent part) an appeal from a jury verdict against the owner of a trailer filled with logs, whose driver collided with another motorist. The trailer owner (A & G Timber Company) argued that it should have been directed out because the plaintiff presented too little evidence to support respondeat superior liability. The court of appeals briefly summarized the evidence of A & G’s control over the driver, then quoted language from an earlier case: “ ‘Where one is employed generally to perform certain services for another, and there is no specific contract to do a certain piece of work according to specifications for a stipulated sum, it is inferable that the employer has retained the right to control the manner, method and means of the performance of the contract, and that the employee is not an independent contractor. The test is not whether the employer did in fact control and direct the employee in the work, but it is whether the employer had that right under the employment contract.’ ” 426 S.E.2d at 591, quoting Atlanta Braves v. Leslie, 190 Ga.App. 49, 378 S.E.2d 133 (1989) (emphasis supplied by Hall court). Since the FedEx drivers have a specific contract, Hall is of limited help. FedEx, then, is correct that the provision in its Operating Agreement establishes a rebuttable presumption that its drivers are independent contractors, thus placing a burden on the plaintiffs to come forward with evidence to the contrary. The plaintiffs already have indicated the evidence to the contrary they intend to use: other provisions of the Operating Agreement and generally applicable FedEx policies. At that point, the issue under Georgia law will become the same one that has to be resolved in states in which the court has certified classes — whether FedEx has the right, with respect to the class of drivers as a whole, to control the methods, manners, and means by which the drivers perform the contracted tasks, such as to make the drivers employees rather than the independent contractors the Operating Agreement declares. As is true in other states in which the court has certified classes, that issue will turn on the ten-factor test of Restatement (Second) of Agency § 220(2). Georgia’s rebuttable presumption creates a procedural sidetrack unique from the other states, but ultimately, whether the plaintiff drivers are employees rather than individual contractors can be resolved by common facts. The court grants the plaintiff drivers’ motion to certify the proposed Georgia class. Louisiana (Boudreaux) The Louisiana plaintiffs seek to certify a damages class under Federal Rule of Civil Procedure 28(b)(3) as to their claims for rescission (third cause of action), violation of Louisiana Revised Statute §§ 23:631 and 23:634 (fourth cause of action), violation of Louisiana Revised Statute § 23:635 (fifth cause of action), violation of Louisiana Revised Statute § 23:963 (seventh cause of action), breach of the covenant of good faith and fair dealings (eighth cause of action), and declaratory relief (ninth cause of action), for the following defined class: All persons who, at any time after February 8, 2002, entered into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as form OP-149 and form OP-149 RES) and drove a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) to provide package pick-up and delivery services in Louisiana pursuant to that Operating Agreement. The plaintiffs also seek to certify a non-damages class under Rule 23(b)(2) for their ninth cause of action seeking declaratory relief, for the following defined class: All persons who have since February 8, 2002, entered, or will enter, into a FXG Ground or FXG Home Delivery form Operating Agreement (now known as Form OP-149 and form OP-149 RES) and currently drive, or will drive, a vehicle on a full-time basis (meaning exclusive of time off for commonly excused employment absences) to provide package pick-up and delivery services pursuant to that Operating Agreement. When the class certification motion, there were more than 150 FedEx drivers in Louisiana. Plaintiffs Ryan Boudreaux and Timothy Bellow are former FedEx Ground drivers in Louisiana. Both performed services for FedEx under the standard Operating Agreement at issue in the Kansas class certification and are subject to FedEx’s standardized policies and procedures. To succeed on their claims, the Louisiana drivers will need to show, first, they were FedEx employees rather than independent contractors and second, that they are entitled to relief pursuant to the various Louisiana statutes and common law theories they assert. FedEx argues that the Louisiana plaintiffs are inadequate class representatives because the Louisiana drivers are so varied, but the court rejected similar arguments in the October 15 and March 25 orders and does so again here for the same reasons. FedEx also contends that a class action isn’t the superior method for litigating the claims of each potential class member because there is no manageable definition of “full-time” driver and the plaintiffs didn’t present a trial plan. Again, the court previously addressed, and rejected, similar arguments in its March 25 order, and does so again here. Like most of the other motions for class certification, the Louisiana plaintiffs’ claims hinge on whether FedEx misclassified its drivers as independent contractors. FedEx argues that Louisiana law requires individualized evidence to resolve the issue of independent contractor status, so class certification isn’t appropriate. FedEx acknowledges that Louisiana utilizes a “right to control” test, but says Louisiana’s application of this factor reveals that the actual experiences of each contractor will need to be examined. The court disagrees. In Hickman v. S. Pac. Transport Co., 262 La. 102, 262 So.2d 385, 390-391 (1972), the court found the following factors relevant in determining whether an independent contractor relationship existed: (1) whether there is a valid contract between the parties; (2) whether the work being done is of an independent nature such that the contractor may employ nonexclusive means in accomplishing it; (3) whether the contract calls for specific piecework as a unit to be done according to the individual’s own methods, without being subject to the control and direction of the principal, except as to the result of the services to be rendered; (4) whether there is a specific price for the overall undertaking agreed upon; and (5) whether the duration of the work is for a specific time and not subject to termination or discontinuance at the will of either side without a corresponding liability for its breach. This test is appropriate in claims arising under Louisiana Revised Statute § 23:631. Gordon v. Hurlston, 854 So.2d 469, 472 (La.App. 3 Cir.2003). The court should also consider the lack of tax with-holdings, social security deductions, and typical employee benefits as indicators of independent contractor status. Knapp v. The Mgmt. Co., 476 So.2d 567, 569 (La.App. 3 Cir.1985); Course v. Fox Wolff Const., 987 So.2d 277, 280 (La.App. 5 Cir. 2008). The principal test is the control over the work reserved by the employer. Hickman v. S. Pac. Transport, 262 So.2d at 391; see also Glover v. Diving Servs. Int’l, Inc., 577 So.2d 1103, 1106 (La.App. 1 Cir.1991). “Whether an individual is an employee or an independent contractor ... depends primarily on the degree of control that the principal retains in the contract over the employee’s work.” Reynolds v. Paulson, 871 So.2d 1215, 1218 (La.App. 4 Cir.2004) (citation omitted). “It is not the actual supervision or control which is actually exercised by the employer that is significant, but whether, from the nature of the relationship, the right to do so exists.” Hughes v. Goodreau, 836 So.2d 649, 656 (La.App. 1 Cir.2002) (emphasis in original) (citations omitted); see also LeCroy v. Interim Health Care Staffing of North Louisiana, Inc., 980 So.2d 838, 842 (La.App. 2 Cir.2008). Factors to consider when assessing the right to control include “the selection and engagement of the worker, the payment of wages and the power of control and dismissal.” Glover v. Diving Servs., 577 So.2d at 1106 (citing Savoie v. Fireman’s Fund Ins. Co., 347 So.2d 188 (La.1977)); see also LeCroy v. Interim Health Care Staffing, 980 So.2d at 842. FedEx contends that while the right to control is important, Louisiana courts also consider actual control. FedEx notes that in Hickman v. S. Pac. Transport the court stated that “[t]he legal relationship between [the parties] is to be determined from the contract between them and from their intentions in establishing and carrying out that relationship as manifested in its performance and the surrounding circumstances.” 262 So.2d at 390. FedEx notes that courts have looked at actual evidence of control to find a disputed question of fact of employee status even though the agreement established an independent contractor relationship, Honeycutt v. Deutschmann, 976 So.2d 753, 755-756 (La.App. 5 Cir.), unit not considered, 978 So.2d 338 (La.2008), and have looked at actual evidence of control to support a finding that an employee relationship existed even though the contract reserved the right to control, Glover v. Diving Servs., 577 So.2d at 1106. The court doesn’t read those cases as supporting the proposition that when the contract establishes a right to control the court can disregard the contractual terms in light of the actual control exercised. FedEx further contends that the control test requires determination of individualized questions of fact, such as the sequence of deliveries, the work schedule and hours, supervision, and provision of tools and equipment. As already addressed, the right to control relating to these factors can be determined by examining common evidence. The Louisiana drivers argue that the Operating Agreement and commonly applicable FedEx policies reserve to FedEx the right to control, making the drivers FedEx employees. The extent to which FedEx exercised its right to control with respect to any given employee won’t change the employee-independent contractor analysis: while one might become an employer by exercising more authority than is contractually granted, FedEx has cited no authority that forbearance of the exercise of contractually granted power to control affects the analysis. FedEx’s cited cases don’t support its argument that Louisiana courts will look beyond a written contract that would have created an employment relationship to find independent contractor status based on actual control. See e.g., Adams v. Greenhill Petroleum Corp., 631 So.2d 1231, 1234-1235 (La.App. 5 Cir.1994) (relying on evidence showing right to exercise control as opposed to evidence showing lack of actual control in determining employment status). FedEx raises several concerns involving plaintiffs’ intention to utilize individualized evidence to support their claims, but as indicated in the March 25 order, if the drivers intend to offer individualized evidence to establish liability, the court will reexamine class certification. FedEx next argues that beyond the right to control, additional factors require evaluation of individual evidence' — the existence of a valid contract and specific price for the overall undertaking. FedEx hasn’t disputed the validity of its agreement. The plaintiffs don’t dispute the validity of the agreement for purposes of determining employee status; they contend that the right to control in the agreement establishes an employee-employer relationship and not the independent contractor relationship the agreement claims to establish. Louisiana courts have found that even if the contract recites that the parties have entered into an independent contractor relationship, that term isn’t necessarily controlling where other terms in the contract establish an employee relationship. See Arroyo v. East Jefferson General Hosp., 956 So.2d 661, 664 (La.App. 5 Cir.), writ denied, 957 So.2d 179 (La.2007) (stating that the existence of an independent contractor agreement isn’t necessarily dispositive of the issue of employment status). The agreement’s validity for determining employment status requires no individualized determinations. The specific price for the overall undertaking can be evaluated by examining the agreement and policies and common evidence applicable to the class members. The schedule, calculation, and manner of payment can be determined from the Operating Agreement. Whether the employee received a large portion of compensation from “core zone” payments can be examined by categorical determinations as opposed to individualized analysis. See e.g., Kibodeaux v. Progressive Ins. Co., 4 So.3d 222, 226 (La.App. 3 Cir.2009), writ denied, 6 So.3d 794 (La.2009) (examining the structure and timing of payments after noting that the test calls for a specific price for an overall undertaking). FedEx further argues that even if the employment status issue can be resolved on a class-wide basis, the plaintiffs’ substantive causes of action need individualized analysis. The plaintiffs seek class certification on their fourth cause of action for violations of §§ 23:631 and 23:634 of Louisiana Revised Statute. Section 23:631 requires earned wages to be paid to former employees on or before the next regular payday or no more than fifteen days after discharge or resignation, whichever occurs first. La.Rev.Stat. § 23:631. Section 23:632 provides that any employer who doesn’t comply with section 23:631 is liable to the employee for the lesser of ninety days’ wages at the employee’s daily rate of pay, or full wages from the time the employee’s demand for payment is made until the employer tenders payment. La. Rev.Stat. § 23:632. Section 23:634 prohibits an employment contract that requires the forfeiture of “wages” upon an employee’s resignation or discharge. LaRev. Stat. § 23:634. FedEx contends that the drivers’ recovery on their fourth cause of action depends on when (if at all) each former driver demanded payment and when they received final settlement. The court understands the plaintiffs’ argument to be that if the drivers are deemed “employees,” they are entitled to certain wages that must be paid upon discharge or resignation pursuant to § 23:631. These are “wages” that weren’t paid to terminated employees because of FedEx’s alleged wrongful classification of the drivers as independent contractors. Section 23:631 doesn’t require that the employee first demand payment to recover unpaid wages. The demand for payment may become relevant for determining penalties under § 23:632, but “[w]hen a defendant denies liability after suit is filed, technical deficiencies in a pre-suit demand are waived by him and will not defeat imposition of statutory penalties designed to enforce prompt payment.” Carriere v. Pee Wee’s Equip. Co., 364 So.2d 555, 557 (La.1978); see also M & D Simon Co. v. Blanchard, 389 So.2d 401, 403 (La.App. 4 Cir.1980) (indicating that lack of demand can be remedied by filing suit). The issue of demand can be addressed by categorical evidence common to the class. “[A] good-faith non-arbitrary defense to liability for unpaid wages, i.e., a reasonable basis for resisting liability,” can “excuse the employer from the imposition of additional penalty wages.” Carriere v. Pee Wee’s Equip., 364 So.2d at 557. “Where there is a bona fide dispute over the amount of wages due, courts will not consider failure to pay as arbitrary refusal and generally will refuse to award penalties.” Winkle v. Advance Prod. & Sys., Inc., 721 So.2d 983, 991 (La.App. 3 Cir.1998) (citations omitted). “Reliance on an unlawful company policy however does not constitute a good faith non-arbitrary defense to liability for unpaid wages.” Beard v. Summit Inst. of Pulmonary Medicine and Rehab., Inc., 707 So.2d 1233, 1237 (La.1998) (addressing a situation where the employer attempted to rely on a policy despite the plethora of cases finding that similar policies violated the statute). FedEx contends that it wasn’t required to pay “wages” to the drivers because they were independent contractors. Whether this is a good-faith non-arbitrary defense can be determined on a class-wide basis. FedEx notes that § 23:631 doesn’t apply to members of the putative class who continue to contract with FedEx; § 23:631 applies only to drivers who have been discharged or resigned. The plaintiffs’ class definition for this claim includes both current and former drivers and is therefore too broad. A “class must not be defined so broadly that it encompasses individuals who have little connection with the claim being litigated.” O’Neill v. Gourmet Sys. of Minnesota, Inc., 219 F.R.D. 445, 451 (W.D.Wis.2002) (citation omitted). To obtain certification for this claim, the plaintiffs must define a sub-class that includes only those drivers that can seek relief pursuant to § 23:631. The plaintiffs’ fifth cause of action for illegal deduction pursuant to Louisiana Revised Statute § 23:635 prohibits employers from “assessing] any fines against [its] employees or deducting] any sum as fines from their wages.” La.Rev.Stat. § 23:635. FedEx notes that this statute doesn’t generally prohibit deductions from wages, but only those deductions that are made to punish or penalize. Samson v. Apollo Res., Inc., 242 F.3d 629, 637 (5th Cir.2001) (applying Louisiana law). “The few cases discussing § 23:635 restrict employers from levying fines on the employee (via deduction from wages) for failing to follow workplace procedures and regulations.” Id. at 637-638 (finding no fine where the deductions weren’t arbitrarily fixed and assessed as punishment against the employee for violating a workplace rule or regulation). Further, an employer may deduct the actual cost of damage to the employer’s property as a result of the willful or negligent conduct of an employee. Cupp v. Banks, 637 So.2d 678, 679 (La.App. 2 Cir.1994); La.Rev.Stat. § 23:635 (“This section shall not apply in cases where the employees willfully or negligently damage goods or works, or in cases where the employees willfully or negligently damage or break the property of the employer ... ”) The plaintiffs seem to argue that only one type of FedEx deduction — cargo claims — violates this Louisiana law. They allege in their complaint that “[d]rivers are subject to deduction from their earned wages of the value of any package lost or stolen or damaged .... These deductions are taken without a finding of negligence or fault on the part of the driver and despite the driver following all company policies regarding the care and security of packages.” (document # 1647-5, ¶ 108). FedEx argues that a finding of liability pursuant to § 23:635 will require individualized analysis as to whether each cargo claim was assessed by FedEx as a result of negligent or willful behavior by the putative class member. The plaintiffs respond that whether FedEx’s policies regarding deductions violate the Louisiana statute is a question that may be answered by examining common evidence applicable to all drivers. The court agrees with FedEx that a finding of liability pursuant to § 23:635 requires individualized analysis to determine if FedEx deducted wages for lost or stolen packages in the absence of driver negligence or willfulness. The statute prohibits the assessment of fines and whether a deduction constitutes a fine can only be determined by examining the conduct of the individual class members. There might be cases in which FedEx properly deducted wages and other instances where it was improper. The plaintiffs contend that this can be addressed at the damages stage, but whether the deduction was proper isn’t a damage issue; it’s an issue of liability. Unlike simple problems of calculation of damages for a driver who worked for a known period of time, this issue can’t be resolved systematically because it depends on FedEx’s application of its policy to individual drivers and the drivers’ conduct in each instance. The court therefore declines to certify this claim. FedEx similarly contends that the plaintiffs’ seventh cause of action arising from alleged violations of Louisiana Revised Statute § 23:963 requires individualized analysis. Section 23:963 prohibits employers from coercing or requiring its “employees to deal with or purchase any article of food, clothing or merchandise of any kind whatsoever from any person .... ” La.Rev. Stat. § 23:963. FedEx contends that this claim isn’t founded on whether it had the right to dictate that contractors use certain vendors, but rather, whether FedEx actually coerced them. FedEx notes that the Operating Agreement is silent as to how contractors must fulfill their obligation to provide suitable vehicles and meet certain insurance requirements. In its reply memorandum, the plaintiffs state that the evidence is undisputed that the only place for a driver to obtain a scanner or FedEx software was from FedEx, so this can be determined on a class wide basis. The plaintiffs further state that FedEx’s strict requirements with regard to the specifications for trucks virtually preclude any meaningful choice as to the source of trucks. Assuming the plaintiffs’ claim under § 23:963 to be limited to this theory, whether FedEx violated § 23:963 can be determined by evaluating common evidence and making categorical determinations. All employees were subject to the same requirements in the Operating Agreement and related policies. Common evidence can be reviewed to establish the availability of vendors capable of meeting these requirements, and categorical determinations can be made to determine which employees obtained equipment and supplies in compliance with the contract specifications. FedEx also contends that the plaintiffs’ third cause of action for rescission requires individualized analysis. The plaintiffs allege that the Operating Agreement is void as being illegal or against public policy, and so should be rescinded. Louisiana Civil Code article 2030 states that “[a] contract is absolutely null when it violates a rule of public order, as when the object of a contract is illicit or immoral. A contract that is absolutely null may not be confirmed.” La. Civ.Code Art. 2030. The plaintiffs argue that article 2030 renders the contract absolutely null and void because it deprives the drivers of the protections Louisiana law provides to employees and unlawfully transfers the business’ operating expenses to its employees. FedEx responds that the plaintiffs’ purported common evidence would, at most, only support rescission of portions of the Operating Agreement and not entitle the class to recover the entire value of their work under a theory of unjust