Full opinion text
MEMORANDUM OPINION GEORGE J. HAZEL, District Judge. This dispute arose after one of Plaintiffs’ employees resigned, started a competing business, and hired several of Plaintiffs’ employees. The former employers, Plaintiffs MedServ International, Inc., Endo-Surg Medical, Inc., and EndoCure Technologies, Inc. have brought this action against Defendants EndoMaster Medical, Inc., Tommy Leung, Paul Au, and Cathy Young for breach of contract, tortious interference with employment and business relationships, violations of the Maryland Uniform Trade Secrets Act, violations of the Lanham Act, trademark infringement, fraud, breach of the duty of loyalty, and employee piracy and corporate raiding. This Memorandum Opinion addresses Plaintiffs’ Motion for Preliminary Injunction, ECF No. 3, and Defendants’ Motion to Dismiss, ECF No. 10. A hearing was held on November 19, 2014. See Loe. R. 105.6. For the reasons stated herein, Plaintiffs’ Motion for Preliminary Injunction is DENIED, and Defendants’ Motion to Dismiss is GRANTED, in part, and DENIED in part. I. BACKGROUND a. Plaintiffs’ Complaint Plaintiff MedServ International, Inc. (“MedServ”) is a Maryland corporation that wholly owns Plaintiffs EndoSurg Medical, Inc. (“EndoSurg”) and EndoCure Technologies, Inc. (“EndoCure”), which are also Maryland corporations. ECF No. 2 at ¶¶ 1-3. Endoscopic surgery requires the insertion of a camera or other imaging instrument inside the human body. Id. at ¶ 8. MedServ markets endoscopic equipment repair services to hospitals, ambulatory surgery centers, and certain alternative care facilities. Id. at ¶ 9. EndoSurg sells, distributes, and repairs endoscope replacement components that are manufactured internally or through outside vendors. Id. at ¶ 2. EndoCure manufactures and sells custom rigid and small diameter flexible endoscopes. Id. at ¶ 3. MedServ and EndoSurg are located at 10727 Tucker Street, Beltsville, Maryland. Id. at ¶ 2. EndoCure is located at 6900 Virginia Manor Road, Suite 110, Beltsville, Maryland. Id. at ¶ 3. EndoSurg and En-doCure have been in operation for ten years and four years respectively. Id. at ¶ 51. EndoSurg has used the following design since 2012: Id. at ¶ 52. MedServ alleges that it has a unique in-house manufacturing and repair capability that was created through its extensive history in the field. Id. at ¶ 10. MedServ’s capability distinguishes it in the field of endoscopic and surgical instrument repair. Id. To learn their technique, employees of MedServ and its subsidiaries undergo an extensive technician training process, which takes several years to complete. Id. at ¶ 11. In the process, the employees gain an understanding of the relevant raw materials and component parts. Id. at ¶ 13. Plaintiffs allege that due to the cost, time, and effort it takes to train new technicians, MedServ requires that technicians and managers who undergo the training sign non-compete and confidentiality agreements. Id. at ¶ 14. Technicians or managers who have prior experience and do not undergo the training only sign the confidentiality agreement. Id. In addition, MedServ maintains a database of customer information that includes end-user customer lists, field sales representative customer lists, end-user broker customer lists, historical sales data for endoscope repair, historical sales data for endoscope parts, data relative to unique customers, and data concerning specific vendors and manufactures. Id. at ¶ 17. To protect this information, MedServ requires that employees sign a confidentiality agreement and that employees confirm, in writing, that the information will be returned upon termination of employment. Id. at ¶ 19. Defendant Leung was the chief technology officer at MedServ. Id. at ¶ 22. In that position, he was privy to MedServ’s unique in-house manufacturing and repair capability, its training program, and its client information. Id. at ¶ 25. According to Plaintiffs, as an employee of MedServ, Defendant Leung was subject to Med-Serv’s terms of employment and terms governing termination, which prohibit the use of client information and require that any information be returned upon termination. Id. at ¶ 27. On May 28, 2013, Defendant Leung formed the company EndoMaster Medical, Inc. (“EndoMaster”), and four months later, on September 17, 2013, resigned from MedServ. Id. at ¶ 23-24. EndoMaster provides the same repair services as Endo-Surg. Id. at ¶ 60. EndoMaster is located on the same block as MedServ and Endo-Surg at 10739 Tucker Street, Beltsville, Maryland. Id. at ¶ 59. The following are two designs that EndoMaster has used: Id. at ¶¶ 55-56. According to Plaintiffs, the first design uses a gray color similar to the EndoSurg design, and the second design uses the color blue, uses words in all caps, and places the word “Medical” under EndoMaster similar to the EndoSurg design. Id. at ¶¶ 55-56. After resigning, Defendant Leung hosted an event at his residence to discuss his plans for EndoMaster and invited several technicians of MedServ. Id. at ¶ 30. Defendant Leung recruited Defendant Paul Au, who was the inventory and purchasing manager at MedServ, to join Endo-Master. Id. at 32. Defendant Cathy Young also joined EndoMaster. Id. at ¶ 37. Defendant Young was the national sales manager at MedServ and had extensive knowledge of MedServW client information, purchase histories, sales data, and marketing techniques. Id. Plaintiffs allege that, before joining EndoMaster and while still working for MedServ, Defendant Young attempted to procure government contracts for EndoMaster using a subscription service that MedServ had purchased. Id. at ¶ 46. Since joining En-doMaster, Defendant Young has contacted several of MedServ’s customers on behalf of EndoMaster by, according to Plaintiffs, using MedServ’s client information. Id. at ¶ 41. Plaintiffs also believe that Endo-Master has undergone efforts to confuse customers into believing that EndoMaster is affiliated with MedServ, EndoSurg, and EndoCure by highlighting the names of former MedServ employees in EndoMas-ters’ marketing materials. Id. at ¶¶ 61-62. Also, Defendant Young mentions the names of Defendants Leung and Au, who were high-profile employees of MedServ, in her emails. Id. at ¶¶ 43-44. Plaintiffs obtained EndoMaster’s pricing information, which Plaintiffs believe demonstrates that EndoMaster used EndoSurg’s confidential pricing model in an effort to underbid EndoSurg. Id. at ¶45. Further, Plaintiffs allege that EndoMaster contacted one of MedServ’s customers, Paces MedEquip, LLC, and told the customer that MedServ was unstable. Id. at ¶ 49. Plaintiffs contend that EndoMaster’s wrongful' actions have caused MedServ to suffer significant losses from at least four large customer accounts. Id. at ¶ 50. b. Evidentiary Hearing on Plaintiffs Motion for Preliminary Injunction On November 19, 2014, the Court held an evidentiary hearing to address the Motion for Preliminary Injunction. Mr. Wendell Haight testified on behalf of Plaintiffs. Defendants Leung and Young testified for Defendants. Haight is the president of MedServ and its subsidiaries. Hearing Transcript (“H. Tr.”) at 25, ECF No. 26. In that role, he oversees research, development, and sales operations. Id. Haight has been involved in the endoscope industry since 1993 and joined MedServ in 2008. Id. at 26. Defendant Leung is the president of Endo-Master. Id. at 111. He began his career at an official dealership for Olympus equipment in Japan, where he initially learned how to repair endoscopes. Id. at 106. After working there for sixteen years, he came to the United States and worked for MedServ for twenty years. Id. Defendant Yoimg currently works as a sales manager for EndoMaster. Id. at 124. Defendant Young has worked in customer service for a variety of medical equipment servicers since 1992. Id. at 124-25. She worked for MedServ from 2009 to 2014. Id. at 125. The parties testified regarding Med-Serv’s repair and training processes. In discussing the training process for new MedServ technicians, Haight explained that the process is tiered and the technicians go from minor repairs to intermediate repairs to major repairs. Id. at 26-27. Haight described major repairs as requiring extensive training and a very specific skill set and said that the process is manufacturer and model specific. Id. He explained that MedServ is one of a few organizations in the country that reverse engineers designs and produces replacement components for flexible endoscopes. Id. at 29. Haight also testified that Med-Serv requires unique raw material formulas and specific cases from outside contractors. Id. He stated that these processes and raw material formulas are not generally known outside of MedServ. Id. at 29-30. To preserve the confidential nature of the processes, according to Haight, Med-Serv constantly reiterates their confidential nature and requires employees to sign non-compete agreements. Id. at 30. Haight testified that Defendant Leung performed research and development at MedServ, including reverse engineering and design work. Id. at 37. According to Haight, Defendant Leung was instrumental in training technicians and was the key supervisor of the technicians. Id. at 34. Defendant Leung had access to MedServ’s training programs, its reverse engineering designs, and its unique raw material formulas and specific cases. Id. Haight also testified that before Defendant Leung resigned, he put in requests for tools that would enable him to dissect endoscopes. Id. at 50. Haight testified that Defendant Au was MedServ’s material manager and was privy to formulas that MedServ used for specific endoscope components. Id. at 40. Despite Haight’s statements regarding the uniqueness of MedServ’s repair procedures, he admitted that MedServ’s repair process follows industry standards set by the original manufacture (Olympus). Id. at 63. Further, Defendant Leung testified that he learned the process of repairing endoscopes at .Olympus, and he implemented that procedure at MedServ. Id. at 107. He explained that there is a specific protocol required to meet the original equipment manufacturer’s specifications. Id. at 108-09. The witnesses also discussed MedServ’s customer database. Haight testified that MedServ maintains a customer database that includes customer names, contact information, equipment that MedServ repaired for the customer, customer purchases, and prices that the customer paid. Id. at 31-32. MedServ uses this information in a variety of ways, including determining when a particular -customer’s equipment needs replacement. Id. at 32. Haight testified that MedServ keeps this information confidential by having password-protected access and by limiting a sales representative’s access to only customers that he or she services. Id. at 33-34. About twenty percent of MedServ’s employees have access to the customer database. Id. at 34. MedServ also performs its marketing services internally to protect the customer database from third parties. Id. at 35. Haight testified.that Defendant Young was MedServ’s national sales manager and was responsible for working with the sales force, recruiting new territories, and soliciting new business. Id. at 38. Haight also testified that Defendant Au was MedServ’s material manager and was privy to customer database information. Id. at 40. Defendant Leung testified that he found potential customers for EndoMaster through an internet search for endoscope repair companies. Id. at 113-14. Defendant Young testified that she did not take any of MedServ’s client information when she transitioned to EndoMaster. Id. at , 139-40. She stated that Defendant Leung provided her with a list of potential customers to call and that she also searched for potential customers on the internet. Id. at 132. She testified that the pool of potential clients is generally well known in the endoscope repair industry because it is a small community. Id. The witnesses also each discussed contracts between MedServ and its employees. Haight testified that there is a policy in the industry for employees to sign non-compete agreements if a company such as MedServ trained the employee. Id. at 47-48. However, if an employee comes to MedServ with prior experience, they are not required to sign a non-compete agreement because they will not be learning a new skill set from MedServ. Id. According to Haight, there is also an industry policy that all employees sign confidentiality agreements. Id. Defendants Leung and Young testified that they were never asked to sign non-compete or confidentiality agreements. Id. at 107-08, 126. Haight admitted that MedServ could not locate any signed non-compete or confidentiality agreements for Defendants Leung, Au, or Young. Id. at 75-76. Further, according to Haight, there were four technicians who left Med-Serv to work for EndoMaster, and Med-Serv could not locate any signed non-compete or confidentiality agreements for those four technicians. Id. at 48. Indeed, Haight indicated that a few current Med-Serv technicians have not signed non-compete agreements. Id. at 81. Defendant Leung testified that when he hired four former MedServ technicians to work at EndoMaster, he first confirmed with them that they did not. sign non-compete agreements with MedServ. Id. at 118. Haight also admitted that MedServ could not locate any signed acknowledgment receipts for a MedServ employee handbook — which contains a confidentiality provision — in the personnel files of Defendants Leung, Au, or Young. Id. at 66. Defendant Leung testified that MedServ did not have an employee handbook when he began working there, and he was never asked to sign one. Id. at 107. Haight testified that Defendant Young received the employee handbook, id. at 66, but stated that MedServ could not find the signed copy of the Handbook. Id. at 73. Defendant Young testified that she was never asked to sign an employee handbook. Id. at 126. She further stated that during her employment at MedServ, she was involved in the hiring of a small number of new employees and was never provided with an employee handbook to give to them. Id. at 127. As for the termination agreements, Haight stated and Defendant Young confirmed, that she agreed to sign a termination agreement, but never executed the agreement. Id. at 46, 135. The unsigned draft of Defendant Young’s termination agreement did not contain a non-compete provision. See EOF No. 3-11 at 3-4. Defendant Au did sign a termination agreement, which required the return of Med-Serv’s property. Id. at 47. Haight testified that EndoMaster was using MedServ’s confidential information to solicit MedServ’s customers and using its name and location to cause customer confusion. He testified that EndoMaster had solicited business from several of Med-Serv’s customers. Id. at 52-55. He stated that these customers had contacted him to tell him that EndoMaster, specifically Defendant Young, had contacted them. Id. Haight acknowledged that one of the customers was contacting him simply to let him know that Defendant Young was competing with MedServ. Id. at 93-94. He stated that one of the customers contacted by EndoMaster was EndoSolutions, a company based in Florida that also repairs endoscopes. Id. at 90-91. Haight further stated that mail servicers had delivered mail for EndoMaster to EndoSurg because of the similar addresses and names. Id. at 55-56. II. DISCUSSION a. Standards of Review i. Plaintiffs’ Motion for Preliminary Injunction The purpose of a preliminary injunction is to “protect the status quo and to prevent irreparable harm during the pendency of a lawsuit, ultimately to preserve the court’s ability to render a meaningful judgment on the merits.” In re Microsoft Corp. Antitrust Litig., 333 F.3d 517, 525 (4th Cir.2003). The grant of a preliminary injunction is an “extraordinary remedy that may only be awarded upon a clear showing that the plaintiff is entitled to such relief.” Dewhurst v. Cnty. Aluminum, Co., 649 F.3d 287, 290 (4th Cir.2011) (quoting Winter v. Natural Resources Defense Council, 555 U.S. 7, 22, 129 S.Ct. 365, 172 L.Ed.2d 249 (2008)) (internal quotation marks omitted). Thus, the burden placed upon Plaintiffs to state a claim for a preliminary injunction is high. The Supreme Court and the Fourth Circuit recognize four requirements that a party must show to be granted a preliminary injunction: (1) there is a likelihood of success on the merits; (2) there is a likelihood the mov-ant will suffer irreparable harm in the absence of preliminary relief; (3) the balance of equities tips in movant’s favor; and (4) the injunction is in the public interest. The Real Truth About Obama, Inc. v. Fed. Election Comm’n, 575 F.3d 342, 347 (4th Cir.2009), judgment vacated on other grounds, 559 U.S. 1089, 130 S.Ct. 2371, 176 L.Ed.2d 764 (2010), citing Winter, 555 U.S. at 20, 129 S.Ct. 365; see also Dewhurst, 649 F.3d at 290 (reaffirming the four requirements). All four requirements must be met in order for a preliminary injunction to be granted. See Dewhurst, 649 F.3d at 290. Merely “providing sufficient factual allegations to meet the [Fed.R.Civ.P.] 12(b)(6) standard of Tivombly and Iqbal ” does not show a likelihood of success on the merits. Allstate Ins. Co. v. Warns, 2012 WL 681792 at *14 (D.Md. Feb. 29, 2012). Further, “[e]ourts have declined to issue a preliminary injunction when there are significant factual disputes.” Chattery Intern., Inc. v. JoLida, Inc., 2011 WL 1230822 at *9 (D.Md. Mar. 28, 2011); see also Torres Advanced Enterprise Solutions, LLC v. Mid-Atlantic Professionals Inc., 2013 WL 531215 at *3 (D.Md. Feb. 8, 2013). Plaintiffs limit their motion for preliminary injunction to their claims for breach of contract, tortious interference with business relationships, tortious interference with employee relationships, violation of the Maryland Trade Secrets Act, and trademark infringement. EOF No. 3 at 10-17. ii. Defendants’ Motion to Dismiss Federal Rule of Civil Procedure 12(b)(6) permits a defendant to present a motion to dismiss for failure to state a claim upon which relief can be granted. Fed.R.Civ.P. 12(b)(6). To survive a motion to dismiss invoking Rule 12(b)(6), “a complaint must contain sufficient factual matter, accepted as true, ‘to state a claim to relief that is plausible on its face.’ ” Ashcroft v. Iqbal, 556 U.S. 662, 678, 129 S.Ct. 1937, 173 L.Ed.2d 868 (2009) (citing Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570, 127 S.Ct. 1955, 167 L.Ed.2d 929 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 663, 129 S.Ct. 1937. “Threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice.” Iqbal, 556 U.S. at 678-79, 129 S.Ct. 1937; Twombly, 550 U.S. at 545, 127 S.Ct. 1955 (“a plaintiffs obligation to provide the ‘grounds’ of his ‘entitle[ment] to relief requires more than labels and conclusions, and a formulaic recitation of a cause of action’s elements will not do.”). In evaluating a motion to dismiss, the court must consider all well-pled allegations in a complaint as true, Albright v. Oliver, 510 U.S. 266, 268, 114 S.Ct. 807, 127 L.Ed.2d 114 (1994), and must construe all factual allegations in the light most favorable to the plaintiff. See Harrison v. Westinghouse Savannah River Co., 176 F.3d 776, 783 (4th Cir.1999). Indeed, Rule 12(b)(6)’s purpose “is to test the sufficiency of a complaint and not to resolve contests surrounding the facts, the merits of a claim, or the applicability of defenses.” Presley v. City of Charlottesville, 464 F.3d 480, 483 (4th Cir.2006). “Courts cannot weigh the facts or access the evidence at this stage, but a complaint entirely devoid of any facts supporting a given claim cannot proceed.” Potomac Conference Corp. of Seventh-day Adventists v. Takoma Academy Alumni Ass’n, Inc., 2 F.Supp.3d 758, 768 (D.Md.2014). Also, in considering a Rule 12(b)(6) motion, the court need not always limit its review to the pleadings. A court may “consider documents incorporated into the complaint by reference, as well as those attached to the motion to dismiss, so long as they are integral to the complaint and authentic.” United States ex rel. Oberg v. Pennsylvania Higher Educ. Assistance Agency, 745 F.3d 131, 136 (4th Cir.2014) (citations and internal quotation marks omitted). A Rule 12(b)(6) motion should be granted “only if it is clear that no relief could be granted under any set of facts that could be proved consistent with the allegations.” Swierkiewicz v. Sorema N.A., 534 U.S. 506, 514, 122 S.Ct. 992, 152 L.Ed.2d 1 (2002) (citations omitted). Defendants have moved to dismiss all ten counts of Plaintiffs’ complaint. The Court will first address the counts relevant to both Plaintiffs’ Motion for Preliminary Injunction and Defendants’ Motion to Dismiss before turning to the remaining counts. b. Breach of Contract (Count 1) i. Plaintiffs’ Motion for Preliminary Injunction To prove breach of contract under Maryland law, Plaintiffs must present evidence of a contractual obligation owed by the Defendants to the Plaintiffs and a breach of that obligation by the Defendants. See RRC Northeast, LLC v. BAA Maryland, Inc., 413 Md. 638, 655, 994 A.2d 430, 440 (Md.2010) (internal citation and emphasis omitted). Plaintiffs argue that they are likely to succeed on their breach of contract claims because Defendants were required to adhere to the confidentiality statement in the employee handbook and the termination agreements promising to return confidential information. ECF No. 3 at 11-12. They argue that Defendants breached these agreements by taking Plaintiffs’ customer information to contact customers, suppliers, and vendors of Plaintiffs. Id. at 12. During the November 19, 2014 hearing, Plaintiffs’ corporate representative, Haight, testified that MedServ could not locate an employee handbook acknowledgment form for the three defendants. H. Tr. at 66, 75-76. Defendants Leung and Young testified that they never received or signed an employee handbook. Id. at 107, 126. Under these facts, Plaintiffs’ allegations of these agreements have gone unsubstantiated. Thus, Plaintiffs are unlikely to succeed in proving that Defendants entered into confidentiality agreements with MedServ. Even if the Defendants had entered into confidentiality agreements and those agreements were enforceable, Plaintiffs have failed to present evidence, to show a breach of those agreements or the termination agreements (which required the return of MedServ property). ■ Plaintiffs point to Defendants’ solicitation of former MedServ clients. Yet, this does not demonstrate a breach. Contacting or advertising to a former employer’s customers, without more, fails to demonstrate the use of confidential information. Defendant Young provided unrefuted testimony that she did not use confidential information to contact other clients, rather, the pool of potential clients in the community of endoscope repair companies is small and generally well-known. ECF No. 26, H. Tr. at 132. Additionally, Defendant Young testified that she did not solicit any customer with whom she developed a relationship while at MedServ. Id. at 138. Defendants Leung and Young both testified that they advertised and contacted potential clients after finding names of potential clients on the internet. Id. at 113-14, 132. Defendants’ actions, as presented to the Court, do not indicate use of confidential client information. Additionally, there is no evidence that Defendants did not return property or otherwise breached the termination agreement. Without evidence, Plaintiffs have not provided the Court with adequate support to find that Plaintiffs are likely to succeed on their breach of contract claim. With regard to this claim, Plaintiffs’ Motion for Preliminary Injunction is DENIED. ii. Defendants’ Motion to Dismiss To state a claim for breach of contract under Maryland law, the complaint must “... allege with certainty and definiteness facts showing a contractual obligation owed by the defendant to the plaintiff and a breach of that obligation by defendant.” RRC Northeast, LLC, 413 Md. at 655, 994 A.2d at 440 (internal citation and emphasis omitted). For a contract to be legally enforceable, its language must “be sufficiently clear and definite in order that the courts, which may be required to enforce it, may be able to know the purpose and intention of the parties.” Robinson v. Gardiner, 196 Md. 213, 217, 76 A.2d 354, 356 (Md.1950). In considering the sufficiency of a complaint alleging breach of contract, “any ambiguity or uncertainty in the allegations is to be construed against the pleader.” Carder v. Steiner, 225 Md. 271, 276, 170 A.2d 220, 222 (1961), overruled on other grounds. Further, “skeletal factual allegations accompanied by nothing more than mere conclusions and general averments of a breach of a contractual duty do not suffice to establish [a] ... unique and sophisticated claim.” Continental Masonry Co., Inc. v. Verdel Const. Co., Inc., 279 Md. 476, 481, 369 A.2d 566, 569 (Md.1977). Here, Plaintiffs’ Complaint dances around a contractual obligation without actually alleging one. Plaintiffs allege that “[t]he terms of employment and termination of employment between Defendants Leung, Au, Young[,] and MedServ prohibited: (i) disclosure of any client or staff information of MedServ to any third-party; (ii) copying, removal!,] or any other unauthorized access to MedServ documents, files[,] and mailing lists; (iii) any other form of distribution of client information; and (iv) failure to return proprietary information to MedServ upon resignation.” ECF No. 2 at ¶ 65. Plaintiffs also allege that “it is MedServ’s corporate policy that technicians and managers who undergo the MedServ Training Protocol must execute a noncompetition and a confidentiality agreement with MedServ ... Technicians and managers with extensive prior experience who do not undergo the MedServ Training Protocol must still sign a confidentiality agreement.” Id. at ¶ 14. Further, the Complaint contains allegations that the MedServ employee handbook contains confidentiality provisions, that employees confirm in writing that they -will follow these provisions, and that employees confirm in writing that they will return all customer information upon termination of employment with MedServ. Id. at ¶ 19. The Complaint states that “Defendant Leung was subject to terms of employment and terms governing termination of his employment which prohibited use of the Client Information and which required all proprietary information of MedServ to be returned upon Defendant Leung’s resignation.” Id. at ¶ 27. Finally, the Complaint explains that the employees resigned from MedServ for employment at EndoMaster and used MedServ’s confidential client information to further EndoMaster’s business. Id. at ¶¶ 28, 32-33, 41. Notably missing from the Complaint, however, is an allegation that the named Defendants entered into an agreement with Plaintiffs. Although the Complaint states that MedServ had a policy of having employees sign these agreements, Plaintiffs do not allege that Defendants Leung, Au, or Young ever verbally entered into or signed a non-compete agreement or an employee handbook with the confidentiality statement. The closest thing to a contract that the Complaint alleges is that Defendants were “subject to terms of employment,” but this does not allege the existence of a contract. Though Plaintiffs have cleverly worded their allegations, the allegations are void of any facts showing an offer and acceptance. Thus, they fail to allege the existence of a contract. Whether Defendants took part in Plaintiffs’ general policy of requiring a contract is an ambiguity in the Complaint that the Court will construe against the pleader. When the Court questioned Plaintiffs’ counsel on the existence of a contract, counsel simply reiterated that such agreements were company policy. H. Tr. at 166, ECF No. 26. Plaintiffs have failed to allege that Defendants had a contractual obligation to Plaintiffs. See Tessler v. Nat'l Broadcasting Co., Inc., 364 Fed.Appx. 5, 7 (4th Cir.2010) (affirming dismissal for breach of contract because plaintiff failed to allege that she accepted defendant’s offer); see also Wolverine Const., Inc. v. Argonaut Ins. Co., 2013 WL 5727018 at *3 (D.Md. Oct. 18, 2013) (finding facts for breach of contract claim were not alleged with certainty and definiteness where complaint referred to a bonding capacity agreement but did not otherwise offer any details of the nature, terms, or timing of the contract); Gorby v. Weiner, 2014 WL 4825962 at *8 (D.Md. Sept. 23, 2014) (finding facts constituting breach of contract claim were not alleged with certainty and definiteness where plaintiff alleged that the parties agreed to be co-owners of a company because the allegation did not explain any of the terms of the agreement such as the obligations of the parties or the length of the agreement). Plaintiffs’ breach of contract claim is DISMISSED. c. Tortious interference with employment relationships (Count 2) i. Plaintiffs’ Motion for Preliminary Injunction “Tortious interference with an existing contract has long been recognized as a cause of action in Maryland.” Fowler v. Printers II, Inc., 89 Md.App. 448, 466, 598 A.2d 794, 802 (Md.Ct.Spec.App.1991) (citing Gore v. Condon, 87 Md. 368, 376, 39 A. 1042 (1898)). To prove tortious interference with a contract, a plaintiff must show (1) the existence of a contract between plaintiff and a third party; (2) defendant’s knowledge of that contract; (3) defendant’s intentional interference with that contract; (4) breach of that contract by the third party; and (5) resulting damages to the plaintiff. Id. As to element three, regarding the defendant’s interference, Comment'i to § 768 of the Restatement Second of Torts explains that “[a]n employment contract ... may provide that [the employee] is under a continuing obligation not to engage in competition with his former employer. Under these circumstances^] a defendant engaged in the same business might induce the employee to quit his job, but he would not be justified in engaging the employee to work for him in an activity that would mean violation of the contract not to compete.” Thus, a defendant intentionally interferes with a non-compete agreement if he or she knowingly engages the employee to work in an activity that would constitute violation of the non-compete agreement. Fowler, 89 Md.App. at 470, 598 A.2d at 804. Plaintiffs contend that Defendant Leung committed tortious interference with Plaintiffs’ employment relationships because he knew that MedServ technicians Chan, Wu, and Huang had signed non-compete agreements and, nonetheless, hired them as technicians for EndoMaster. ECF No. 3 at 13. However, MedServ’s president testified that MedServ could not locate the noncompete agreements for the former MedServ technicians who joined EndoMaster. H. Tr. at 48. Further, Defendant Leung testified that he only hired former MedServ employees after confirming with the employees that they did not have non-compete agreements with Med-Serv. Id. at 118. Once again, the lack of any evidence of a contract is the death knell to Plaintiffs’ claim. Under the evidence presented, Plaintiffs are unlikely to succeed in proving that Defendant Leung knew of any agreements and engaged former MedServ technicians in activities that would violate the agreements. Plaintiffs’ Motion for Preliminary Injunction for tor-tious interference with employment contracts is DENIED. ii. Defendants’ Motion to Dismiss In their Complaint, Plaintiffs allege that Defendant Leung was aware of the relationship MedServ had with its employees, including the existence of non-compete agreements. ECF No. 2 at ¶¶ 70-71. Plaintiffs assert that Defendant Leung induced several employees to terminate their employment with MedServ to work for EndoMaster and to use confidential information acquired during their employment at MedServ. Id. at ¶ 72. Specifically, Plaintiffs allege that Defendant Leung hosted an event at his residence to discuss his plans for EndoMaster with various MedServ technicians. Id. at ¶ 30. MedServ employees Au and Defendant Young joined EndoMaster. Id. at ¶¶ 32, 41, 73. Additionally, MedServ technicians Chan, Wu, and Huang joined EndoMaster. Id. at ¶ 73. In the absence of a non-compete agreement, as Defendants contend, a former employee is permitted to solicit other employees of his or her former employer. See Ritterpusch v. Lithographic Plate Serv., 208 Md. 592, 600, 119 A.2d 392 (1956). Defendants also correctly note that employees may discuss job offers and debate whether to leave together without disclosing it to the employer. See Weichert Co. of Md. v. Faust, 419 Md. 306, 339 n. 11, 19 A.3d 393 (2011). Here, Plaintiffs allege that it was MedServ’s policy for employees to enter into non-compete agreements with employees. ECF No. 2 at ¶ 71. However, Plaintiffs have failed to allege that Defendants Au and Young, or technicians Chan, Wu, or Huang entered into non-compete agreements with Med-Serv. Thus, as with the breach of contract claims, Plaintiffs have failed to allege that its former employees had a contractual obligation to plaintiffs. Without adequately pleading the existence of a non-compete agreement, Plaintiffs have failed to properly allege tortious interference with an employee contract and this claim is DISMISSED. d. Tortious interference with actual and prospective business relationships (Count 3) i. Plaintiffs’ Motion for Preliminary Injunction Wrongful interference with economic relationships can occur when one party (1) performs an intentional and willful act (2) that is calculated to cause damage to another party’s business (3) that is done with the unlawful purpose of causing that damage without right or justifiable cause and (4) that causes damages. Alexander & Alexander Inc. v. B. Dixon Evander & Associates, Inc., 336 Md. 635, 650, 650 A.2d 260, 268 (Md.1994). However, as “self-interested commercial dealing has its proper place in the business world,” id. at 653, 650 A.2d at 269, tortious or wrongful interference requires both tortious intent and wrongful conduct. Macklin v. Robert Logan Assocs., 334 Md. 287, 301, 639 A.2d 112, 119 (Md.1994). Wrongful or unlawful interference would include, for example, interfering with economic relationships through acts of “violence or intimidation, defamation, injurious falsehood or other fraud, violation of criminal law, and the institution or threat of groundless civil suits or criminal prosecutions in bad faith.” Alexander & Alexander Inc., 336 Md. at 657, 650 A.2d at 271 (citing K & K Man agement v. Lee, 316 Md. 137, 166, 557 A.2d 965, 979 (Md.1989)) (internal quotation marks omitted). Of the above wrongful ways one can interfere with a business relationship, Plaintiffs argue that Defendants made a false statement about MedServ to its customers. To show that a defendant committed an injurious falsehood, a plaintiff must establish that the defendant acted with malice in publishing a known falsity that caused special damages. Neurotron, Inc. v. Am. Ass’n of Electrodiagnostic Med., 189 F.Supp.2d 271, 277 (D.Md.2001). Plaintiffs must establish that the disparaging statement was a falsity. Beane v. McMullen, 265 Md. 585, 608, 291 A.2d 37, 49 (Md.1972). Plaintiffs contend they will likely prove that, to take business from Plaintiffs, Defendants made the false claim that MedServ was “unstable” and that its products were of a lower quality. The Court is left to wonder, however, whether Defendants’ alleged statement is false because Plaintiffs have failed to provide evidence showing that MedServ is stable. To the contrary, evidence at the hearing suggested declining business and loss of employees. See H. Tr. at 110, ECF No. 26 (Defendant Leung testified that MedServ started layoffs in 2013); Id. at 129 (Defendant Young testified that MedServ had seen a decline in 2013). Although discovery may strengthen this count, on this record, the Court is not able to find that Plaintiffs are likely to succeed on their claim for tortious interference with business relationships. Plaintiffs’ Motion for Preliminary Injunction with regard to tor-tious interference with business relationships is DENIED. ii. Defendants’ Motion to Dismiss Plaintiffs state in their Complaint ■that Defendants were aware of MedServ, EndoSurg, and EndoCure’s business relationships and clientele. ECF No. 2 at ¶78. Plaintiffs allege that Defendants have improperly interfered with those relationships by using confidential client information to attempt to cause businesses to cease -their relationships with MedServ and its subsidiaries. Id. at ¶¶ 79-80. Plaintiffs also claim that Defendants used a name and address similar to Plaintiffs to confuse customers. Id. at ¶ 81. Finally, Plaintiffs assert that Defendants misrepresented the quality of Plaintiffs’ services and products in an attempt to cause businesses to cease their relationships with MedServ and its subsidiaries. Id. at ¶ 82. Specifically, Plaintiffs allege that Defendants contacted one of Plaintiffs’ clients and told the client that MedServ was “unstable.” Id. at ¶ 49. Defendants assert that none of the alleged acts qualify as the wrongful conduct required for a finding of tortious interference. ECF No. 10 at 21. Defendants further contend that the alleged acts simply show self-interested-commercial dealing and business competition, which does not qualify as wrongful conduct. Id. at 22-23. To the contrary, misrepresentation of the quality of Plaintiffs’ services by calling Plaintiffs’ businesses “unstable” may qualify as an injurious falsehood or defamation, if indeed it is shown to be a misrepresentation. See Equis Corp. v. Staubauch Co., 2000 WL 283982 at *1 (N.D.Ill. March 13, 2000) (finding plaintiffs complaint for tortious interference survived a motion to dismiss because plaintiff alleged that defendant told one of plaintiffs customers that plaintiff was financially unstable and whether such allegations would result in a “winning claim” was a separate question from whether it passed a motion to dismiss). Thus, count three of Plaintiffs’ Complaint states a claim for tortious interference with economic relationships. e. Violation of the Maryland Uniform Trade Secrets Act (Count 4) i. Plaintiffs’ Motion for Preliminary Injunction The Maryland Uniform Trade Secrets Act (“MUTSA”) provides statutory remedies for a business alleging misappropriation of a trade secret. LeJeune v. Coin Acceptors, Inc., 381 Md. 288, 301, 849 A.2d 451, 459 (Md.2004). “Misappropriation” means the “[a]cquisition of a trade secret of another by a person who knows or has reason to know that the trade secret was acquired by improper means.” Md.Code, Commercial Law Article (“CL”) § ll-1201(c). “Trade secret” means: [IJnformation, including a formula, pattern, compilation, program, device, method, technique, or process, that: (1) Derives independent economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by, other persons who can obtain economic value from its disclosure or use; and (2) Is the subject of efforts that are reasonable under the circumstances to maintain its secrecy. Md. Code, CL § ll-1201(e). Processes and methods can qualify as trade secrets. See Space Aero Products Co. v. R.E. Darling Co., 238 Md. 93, 105-12, 208 A.2d 74, 79-84 (Md.1965). Further, customer lists are not categorically included or excluded from being trade secrets. Compare Fulton Grand Laundry Co. v. Johnson, 140 Md. 359, 361, 117 A. 753, 753 (Md.1922) (finding customer list was not trade secret where the list was “susceptible of discovery by observation [and] open to the observation of any one who [thought] it worth while to observe”) with Padco Advisors, Inc. v. Omdahl, 179 F.Supp.2d 600, 603 (D.Md.2002) (denying summary judgment where plaintiff had shown client list could reasonably be considered a trade secret where certain information on the database was not ascertainable by competitors, the information had economic value because it could help develop new products, and the database was available to only 15% of its employees and protected by passwords and firewalls). Thus, processes and customer databases can qualify as trade secrets if they meet the statutory definition of a trade secret by holding independent economic value and being the subject of reasonable efforts to maintain its secrecy. See Md.Code, CL § ll-1201(e). Here, Plaintiffs state that Med-Serv’s customer list derives independent economic value from not being generally known or readily ascertainable by third-parties and it is subject-to reasonable efforts to maintains its secrecy. ECF No. 3 at 11. Plaintiffs go on to allege that Defendants Leung, Au, and Young had access to this information and had a duty to maintain its secrecy. Id. When arguing its motion for preliminary injunction, Plaintiffs contended that EndoMaster’s advertising shows that it misappropriated MedServ’s repair and training processes and client information. H. Tr. at 7-9, ECF No. 26. Plaintiffs noted that Endo-Master advertised (1) that their repair protocol has been developed by experts in the industry and has been proven over the past twenty-five years; (2) that EridoMas-ter developed extensive computer generated reports that provide detailed information of customer repair history; and (3) that EndoMaster’s service technicians have been hand selected because of their extensive background and EndoMaster continues to update the technicians’ technical skills through scope specific design training classes. Id. Plaintiffs contend that these advertisements show that En-doMaster is using MedServ’s processes and client information because EndoMas-ter has not been in the business long enough to develop its own proven methods, customer reports, and training. Id. at 7-8. The failing of Plaintiffs’ preliminary injunction motion, however, is Plaintiffs’ apparent inability to demonstrate that Defendants actually have used or are using their trade secrets. Defendant Leung testified that his training and expertise in the field pre-dates his work at MedServ. H. Tr. at 106-07. Defendants Leung and Young testified that they did not use Plaintiffs’ customer list, and at this juncture, it does not appear likely that Plaintiffs will prove the contrary. While discovery has the potential to paint a different picture, on the evidence before the Court, Plaintiffs are not likely to succeed on the merits. Plaintiffs’ motion for preliminary injunction for violation of the MUTSA is DENIED. ii. Defendants’ Motion to Dismiss In their Complaint, Plaintiffs allege that MedServ maintains a database of customer information that includes end-user customer lists, field sales representative customer lists, end-user broker customer lists, historical sales data for endoscope repair, historical sales data for endoscope parts, data relative to unique customers, and data concerning specific vendors and manufactures. ECF No. 2 at If 17. Plaintiffs allege that this information is not generally known, ascertainable, or capable of duplication. Id. at ¶ 16. According to Plaintiffs, this list was only available to a limited number of employees. Id. at ¶ 18. Plaintiffs allege that the database of client information would be valuable to any of MedServ’s competitors. Id. at 21. To protect this information, Plaintiffs assert, MedServ requires that employees sign a confidentiality agreement and that employees confirm, in writing, that the information will be returned upon termination of employment. Id. at ¶ 19. Plaintiffs allege in their Complaint that Defendants violated the MUTSA by disclosing and using customer information and other proprietary knowledge and by using techniques discovered in connection with MedServ trainings. Id. at ¶ 87-88. Considering all well-pled allegations in the complaint as true, Albright v. Oliver, 510 U.S. 266, 268, 114 S.Ct. 807, 127 L.Ed.2d 114 (1994), and construing all factual allegations in the light most favorable to Plaintiffs, see Harrison v. Westinghouse Savannah River Co., 176 F.3d 776, 783 (4th Cir.1999), Plaintiffs have pled a plausible claim for violation of the MUTSA. Plaintiffs’ customer list has economic value because, according to Plaintiffs, it is, among other things, a compilation of customer preferences, it was not generally available to the public, and it was kept secret. Further, Plaintiffs adequately allege that Defendants disclosed and used customer information, repair methods, and training processes. Defendants’ Motion to Dismiss is DENIED as to this count, f. Lanham Act — Unfair Competition (trademark infringement) (Count 5) and Maryland Trademark Infringement (Count 7) i. Plaintiffs’ Motion for Preliminary Injunction Under 15 U.S.C. § 1125(a)(1)(A), Any person who, on or in connection with any goods or services ... uses in commerce any word, term, name, symbol, or device, or any combination thereof ... which ... is likely to cause confusion, or to cause mistake, or to deceive as to the affiliation, connection, or association of such person with another person, or as to the origin, sponsorship, or approval of his or her goods, services, or commercial activities by another person ... shall be liable in a civil action by any person who believes that he or she is or is likely to be damaged by such act. This provision of the Lanham Act protects consumers “from being misled by the use of infringing marks” and protects producers “from unfair practices by an imitating competitor.” Moseley v. V Secret Catalogue, Inc., 537 U.S. 418, 428, 123 S.Ct. 1115, 155 L.Ed.2d 1 (2003) (internal quotation marks omitted). It protects against trademark infringement even if the mark is not federally registered. Perini Corp. v. Perini Const., 915 F.2d 121, 124 (4th Cir.1990). To prove unfair competition based on product infringement under the Lanham Act, a plaintiff must show: (1) that it possesses a mark; (2) that the defendant used the mark; (3) that the defendant’s use of the mark occurred ‘in commerce’; (4) that the defendant used the mark ‘in connection with the sale, offering for sale, distribution, or advertising’ of goods or services; and (5) that the defendant used the mark in a manner likely to confuse consumers. Potomac Conference Corp. of Seventh-day Adventists v. Takoma Academy Alumni Ass’n Inc., 2 F.Supp.3d 758, 768 (D.Md.2014) (citing People for the Ethical Treatment of Animals v. Doughney, 263 F.3d 359, 364 (4th Cir.2001)). Distinctiveness is the key to whether Plaintiffs possess a protected mark. Id. at 769. Varying levels of distinctiveness have been recognized including generic, descriptive, suggestive, arbitrary, and fanciful. Id. A generic mark merely employs “the common name of a product or service.” Sara Lee Corp. v. Kayser-Roth Corp., 81 F.3d 455, 464 (4th Cir.1996). A generic mark is ineligible for trademark protection, Ale House Management, Inc. v. Raleigh Ale House, Inc., 205 F.3d 137,140 (4th Cir.2000), otherwise, one business could trademark a general product name and foreclose other businesses from referencing that name. For example, protection of a generic mark could lead to a company “being forbidden to describe a [vehicle] as a ‘car’ or an ‘automobile’ because [another company] had trademarked these generic words.” Retail Services, Inc. v. Freebies Publishing, 364 F.3d 535, 538 (4th Cir.2004). Other examples of generic marks are 'bleach, copies, and cigarettes. George & Co. LLC v. Imagination Entertainment Ltd., 575 F.3d 383, 394 (4th Cir.2009). A descriptive mark describes a particular characteristic of a product in a way that does not require any use of the imagination. Id. Some examples are “5 minute glue,” id., and “Sportscreme.” See Thompson Med. Co., Inc. v. Pfizer Inc., 753 F.2d 208, 216 (2nd Cir.1985). A descriptive mark is eligible for protection only if it has established a secondary meaning, in other words, customers understand that the mark refers to a particular business and not simply to what the descriptive word ordinarily describes. Perini Corp., 915 F.2d at 124-25. A secondary meaning exists when the primary significance of a name is that it identifies the source of the product not the product itself. Sara Lee Corp., 81 F.3d at 464. Using an abbreviation of a descriptive term does not automatically mean the term has a secondary meaning. If the abbreviation still simply conveys to the buyer a description of the product, it will be considered descriptive only. George & Co. LLC, 575 F.3d at 394-95; see G. Heileman Brewing Co., Inc. v. Anheuser-Busch, Inc., 873 F.2d 985, 997 (7th Cir.1989) (finding that the initials LA did not suggest the words “low alcohol,” they directly described them). Suggestive marks are eligible for protection. Ashley Furniture Indus., Inc. v. SanGiacomo N.A. Ltd., 187 F.3d 363, 369 (4th Cir.1999). A mark is suggestive if it “stands for an idea which requires some operation of the imagination to connect it with the goods[.] ...” Pizzeria Uno Corp. v. Temple, 747 F.2d 1522, 1527 (4th Cir.1984). “The strength of the mark ultimately depends on the degree to which the designation is associated by prospective purchasers with a particular source.” Petro Stopping Centers, L.P. v. James River Petroleum, Inc., 130 F.3d 88, 93 (4th Cir.1997) (internal quotation marks and citation omitted). Examples of suggestive marks are Coppertone®, Orange Crush®, and Playboy®. George & Co. LLC, 575 F.3d at 394. A fanciful mark is eligible for protection and is typically a made-up word created to serve as the trademark. Sara Lee Corp., 81 F.3d at 464. For example, Clorox®, Kodak®, Polaroid®-, and Exxon® are fanciful marks. George & Co. LLC, 575 F.3d at 394. Finally, arbitrary marks are protected marks, and typically involve a common word that has no connection to the actual product. Id. Examples are Camel® cigarettes and Apple® computers. Id. When determining whether a mark is protected, courts look at the mark as a whole, not at its individual components. Internat’l Bancorp, LLC v. Societe Des Bains De Mer Et Du Cercle Des Etrangers A Monaco, 192 F.Supp.2d 467, 480 n. 26 (E.D.Va.2002) (citing Banff, Ltd. v. Federated Dept. Stores, Inc., 841 F.2d 486, 489 (2d Cir.1988)); California Cooler, Inc. v. Loretto Winery, Ltd., 774 F.2d 1451, 1455 (9th Cir.1985). EndoSurg Medical, Inc. and EndoCure Technologies, Inc. are suggestive marks because they stand for ideas — endoscopes, surgery, curing, medical, and technologies — that require a consumer’s imagination to connect them with the making and repairing of endoscopes used in surgery. As with the term Coppertone®, where a consumer must use their imagination to connect a reddish-’ brown color with sunscreen, here, a consumer must use their imagination to connect EndoSurg Medical, Inc. or EndoCure Technologies, Inc. to the manufacturing and repairing of endoscopes used in surgery. Defendants contend that “endo” is a generic term because it is associated with myriad other services and consumers are not likely to automatically associate “endo” with endoscopes. ECF No. 10-1 at 27. Had Plaintiffs’ name simply been Endoscopes, or Endo, the Court would have likely found the term to be generic.' Cf. George & Co. LLC, 575 F.3d at 394 (providing that bleach, copies, cigarettes, and cars are examples of generic marks). Had the name been Endoscope Manufacture and Repair, the Court would have likely found the term to be descriptive. Cf. Thompson Med. Co., Inc., 753 F.2d at 216 (finding that “Sportscreme” is a descriptive mark because “no exercise of the imagination is necessary for the public to understand that the product is a cream useful in connection with sports”). However, the names EndoSurg Medical, Inc. and EndoCure Technologies, Inc. provide the consumer with “no way of knowing what is being sold without using their imagination or taking further steps to investigate the products and services.” See ECF No. 13 at 24. Thus, these marks are suggestive and are eligible for protection under the Lanham Act. After determining that a plaintiffs mark is eligible for protection, courts look at both plaintiffs and defendant’s mark to see if there will be a likelihood of confusion among customers as to the source of the goods or services in question. Perini, 915 F.2d at 124. The Fourth Circuit has identified at least nine factors for courts to consider when determining whether there will be a likelihood of confusion: (1) the strength or distinctiveness of the plaintiffs mark as actually used in the marketplace; (2) the similarity of the two marks to consumers; (3) the similarity of the goods or services that the marks identify; (4) the similarity of the facilities used by the markholders; (5) the similarity of advertising used by the markholders; (6) the defendant’s intent; (7) actual confusion; (8) the quality of the defendant’s product; and (9) the sophistication of the consuming public.. See Pizzeria Uno Corp., 747 F.2d at 1527 (setting forth factors one through seven); see also Sara Lee Corp., 81 F.3d at 463-64 (identifying factors eight and nine). Not every factor needs to be equally emphasized in determining the likelihood of confusion. Pizzeria Uno Corp., 747 F.2d at 1527. To determine if Plaintiffs are likely to succeed in showing a likelihood of confusion, the Court will first look at the strength of Plaintiffs’ mark. A suggestive mark can still be found to be weak under the likelihood of confusion prong. Petro Stopping Centers, L.P., 130 F.3d at 93. This is because the strength of the mark depends on the “degree to which the designation is associated by prospective purchasers with a particular source.” Id. (citation omitted). The combination of two generic or descriptive terms typically results in a relatively weak mark. See, e.g., Air Products, Inc. v. Marquette Mfg. Co., 49 C.C.P.A. 973, 301 F.2d 348, 349-50 (1962) (finding prefix “Redi-” was used only as a descriptive term by both companies and lacked distinctiveness); Servo Corp. v. Servo-Tek Prod. Co., 48 C.C.P.A. 978, 289 F.2d 955, 956 (1961) (descriptive prefix “servo” not accorded great weight in determining similarity of marks). Moreover, frequent use of a generic or descriptive word for many different kinds of goods weakens the mark. Pizzeria Uno Corp., 747 F.2d at 1531 (citing Arrow Distilleries, Inc. v. Globe Brewing Co., 117 F.2d 347, 351 (4th Cir.1941)) (explaining that there was no likelihood of confusion in use of the word arrow because “arrow” was registered ninety-eight times for various companies); Air Products, Inc., 301 F.2d at 349-50 (explaining that prefix “Redi-”, used in both names, was used in other registered marks for various goods). Defendants, albeit in their motion to dismiss, provide a list of seventeen businesses whose names begin with “Endo” that are currently registered with the Maryland Department of Assessments and Taxation. ECF No. 10-1 at 27 n. 10. Because Plaintiffs’ mark combined two generic words (Endo + Surg; Endo + Cure) and “Endo” is used by many other business, Plaintiffs’ mark is weak and this factor does not weigh in favor of finding a likelihood of confusion. As to the similarity of the two marks, this factor weighs heavily against Plaintiffs. When considering the similarity between marks, 'courts look, in part, at whether there is a similarity in appearance, sound, and meaning which would result in confusion. Pizzeria Uno Corp., 747 F.2d at 1584. In Medi-Flex, Inc. v. Nice-Pak Products, Inc, 422 F.Supp.2d 1242, 1249-50 (D.Kan.2006), the district court examined the similarities between the two marks “Chloraprep” and “Chlorasrub.” The court noted that the words were similar in sight and sound in that they both began with the prefix “chlora.” Id. However, the court also observed that the second words, “prep” and “scrub” did not sound alike and the packaging of the two products did not look alike. Id. As to meaning, the court explained that “chlora” indicates that the products contain chlorine. Id. However, the suffixes conveyed different meanings, namely, preparing and scrubbing. Id. After this review, the court explained that the common prefix “chlora” was the only commonality between the two marks and did not support a finding of similarities between them. Id. at 1250. See also Am. Cyanamid v. Connaught Labs., Inc., 800 F.2d 306, 808-09 (2nd Cir.1986) (finding HIB-FMUNE and HibVAX were not similar after removing the generic term “hib,” which referred to Haemophi-lius influenza type b diseases, because the suffixes were different in sound, appearance, and length). Indeed, “[a] trademark holder cannot appropriate generic or descriptive terms for its exclusive use, and a trademark infringement finding thus cannot be based on the use of a generic or descriptive term.” Id. at 308. In this case, the Court can certainly note, from its own observations, that the names sound similar in that they begin with the prefix “Endo” and look similar in that the word attached to “Endo” is capitalized: “Surg,” “Cure,” and “Master,” respectively. The Court also observes that Medical, Inc. is the final phrase in both EndoSurg Medical, Inc. and EndoMaster Medical, Inc. Like in Medi-Flex, Inc. and Am. Cyanamid, the prefix “endo” is used here as a generic prefix for the word “endoscope.” Looking at the suffixes “Surg,” “Cure,” and “Medical,” they are not similar in sight or sound and have different meanings. Further, although Plaintiffs contend that EndoSurg’s logo is similar to the two logos created for EndoMaster, the Court finds that these logos are dissimilar and are unlikely to be confusing. Endo-Surg’s logo contains three small gray and light blue circles next to the words ENDO-SURG MEDICAL in gray. EndoMaster’s logos are visually very different: one simply says EndoMaster Medical, Inc. against a gray background and the other has a picture of what appears to be an endoscope on a dark blue background with ENDO-MASTER MEDICAL, INC. underneath the picture. On the record before the Court, although the names are similar in the use of the prefix “Endo” and capitalization of the letter after “Endo,” Plaintiffs cannot appropriate the generic term “endo” for their exclusive use. In fact, the president of MedServ noted that one of its customers used the name EndoSolutions. H. Tr. at 90-91. Without endo, the marks are not similar enough for the Court to determine that the Plaintiffs have shown that they are likely to succeed in proving a likelihood of confusion among customers. Factors three and four — the similarity of the goods or services that the marks identify and the similarity of the facilities used by the markholders — weigh in Plaintiffs’ favor because the parties agree that the companies are in the business of manufacturing and repairing endoscopes and one of Plaintiffs’ business is on the same block as Defendants’ business. As to the fifth factor to consider, the similarity of advertising used by the mark-holders, the Court has not been presented with advertisements to compare. As such, the Court does not know the types of advertising used by Plaintiffs and Defendants. In the absence of evidence, this factor weighs against finding that Plaintiffs will likely succeed in showing a likelihood of confusion. Cf. Yellowbrix, Inc. v. YellowBrick Solutions, Inc., 181 F.Supp.2d 575, 580 (E.D.N.C.2001) (comparing website typeface, bannerhead, and layouts in determining if advertising was similar). Defendants’ intent, the sixth factor to consider, is an important factor in establishing likelihood of confusion. Pizzeria Uno, 747 F.2d at 1535. Plaintiffs contend that Defend