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Full opinion text

MEMORANDUM OPINION HENRY WOODS, District Judge. Melvin Paxton filed an individual and a Rule 23 class action suit against the Union National Bank on April 12,1976 (LR-76-C-110). Jurisdiction was invoked pursuant to 28 U.S.C. §§ 1343(4), 2201 and 2202 and 42 U.S.C. §§ 1981 and 2000e-5(f). The latter sections are part of Title VII of the Civil Rights Act of 1964. The complaint charged that the bank had discriminated against plaintiff and the class he represents on the basis of race or color in hiring, testing procedures, promotions, raises and job assignments. After some preliminary skirmishing, the bank answered on June 27, 1977 and denied the allegations of the complaint. On June 12, 1979 Katrina Terry and Phyllis Mosley, former bank employees, were permitted to intervene in this cause by order of Chief Judge G. Thomas Eisele and to assert charges of racial discrimination. Katrina Terry alleged that she was denied advancement opportunities and promotions because of her race. Phyllis Mosley made the same allegations and in addition claimed that she was discharged for racial reasons. Jerry Riley, Bobby Scott and George Spann were permitted to intervene in this cause on October 30,1979. Riley and Scott are present employees of the Bank, and Spann is a former employee. These intervenors alleged racial discrimination on the basis of promotions, raises and work assignments. The bank has denied the allegations of the intervenors. On July 19,1976 Norman Williams filed a complaint against Union Bank invoking the same code sections as Paxton and making similar allegations (LR-76-C-239). On September 20, 1978 this case was consolidated with the Paxton case (LR-76C — 110). On September 25,1978 Harold Dominic Brown filed an individual and class action suit against the Union National Bank alleging jurisdiction under 42 U.S.C. § 2000e et seq. and a broad spectrum of discrimination employment practices on the part of defendant bank (LR-C-78-330). On October 16, 1978 the bank filed its answer denying the allegations of the complaint. On August 28, 1979 Chief Judge Eisele ordered a consolidation of the Brown case (LR-C-78-330) with the Paxton case (LR-76-C-110). Bobby Scott, one of the intervenors in the Paxton case, settled his intervention and was dismissed from the litigation by order of Judge Eisele on April 3,1980. The consolidated cases were set for trial before Chief Judge Eisele on April 7, 1980. At the outset of the trial, the case of Norman Williams v. Union National Bank (LR — C-76-239) was dismissed without objection by Judge Eisele under Rule 41(b) Fed.R.Civ.P. The status of the litigation was then as follows. The case of Harold Dominic Brown v. Union National Bank (LR-C-78-330) had been consolidated with Melvin Paxton, Jr. v. Union National Bank (LR — 76-C—110). In the latter case there were four remaining intervenors — Katrina Terry, Phyllis Mosley, Jerry Riley, and George Spann. Judge Eisele decided that he would take testimony in this matter on both the class action and individual claims and issue such further orders as was justified by the evidence. He took testimony on April 7 through April 11, April 14, 15 and 18, August 12,13,14,15,19, 20 and 21, all in 1980. After these 15 trial days, Chief Judge Eisele recused in this case on August 21, 1980. His reasons for doing so are set forth in a lengthy memorandum dated September 4, 1980 and will not be repeated here. On September 18, 1980 Chief Judge Donald P. Lay of the Court of Appeals of this Circuit assigned the case to me. It was set for a continuation of testimony on April 7, 1981. By letter dated November 12, 1980,1 advised counsel of my unwillingness to rehear the evidence heard by Judge Eisele. The parties were directed to furnish me with a complete transcript of the testimony by February 1, 1981. Cost of the transcript was to be shared on the basis of one-half by the bank and one-half by the plaintiffs and intervenors. I reserved the right to tax the entire transcript cost on the losing party. Testimony was begun before me on April 7, 1981 and continued through April 9. It was resumed on April 13 and continued through April 16; resumed on April 20 and concluded on April 23 — a total of eleven days of trial time extended over three weeks. If this time is added to Judge Eisele’s trial time of fifteen days, it will be seen that 26 days have been spent in trial time alone. This does not include the time spent in several pre-trial conferences. The case has hardly justified such a large expenditure of judicial time and resources, not to mention the time, trouble and expenditure of the parties and their counsel. After carefully reading the transcript of the testimony taken before Judge Eisele and after hearing eleven days of testimony, during which copious notes were taken, I have some difficulty in understanding the wisdom of filing and proceeding with this lawsuit. There are undoubtedly a number of employers in this district who are discriminating against their employees, but Union National Bank would not seem to be one of them — at least not from the evidence produced by plaintiffs and intervenors in this case. I find the claims of the plaintiff and the intervenors to be without merit on an individual or class action basis. This bank has aggressively pursued affirmative action during the period in question. The case developed by the plaintiffs and intervenors has a number of fatal flaws. One of the most glaring is that inadequate discovery was undertaken, with the result that the major portion of plaintiffs and intervenors’ case consisted of in-court discovery of bank officials. The lengthy examination of these adverse witnesses produced little evidence of value to plaintiffs and intervenors but much evidence that was very harmful to their cause. This trial tactic did result in a great expenditure of trial time. After plaintiffs’ counsel had examined Joseph E. Zegler, the bank’s personnel director, as an adverse witness for an entire week, Chief Judge Eisele made the following comments, which I consider very apropos: [W]hat I am concerned about is that the questions reveal that discovery that should have been made either wasn’t made or is not available to Mr. Walker in many respects because he has asked if the man knows something about it. He finds out that he doesn’t. Had he asked during the discovery period he would have found it out and he wouldn’t have to take the Court’s time to know that. He could have done it by other means. So to a large extent this week has been in essence a discovery of the limits of this man’s knowledge, much of which is very limited and which he has demonstrated he would not be the appropriate witness to make the proof that Mr. Walker seeks to make, but which could be made by the proof. I feel that it has gone on tremendously long in comparison to the meat that has come out of it in terms of the facts. To have the witness state over and over that he doesn’t know, that he would have to look at his records, that he doesn’t recall when there are other witnesses who obviously would know this information and should be called for that purpose, it seems to be an imposition upon the Court. (T. 918-19) Even more harmful to the plaintiff and intervenors were some of their own witnesses. Mike Mothershed is a good illustration. Mr. Mothershed, a black, is now the night supervisor of computer operators at the bank. He has two blacks and eight whites under his direction — two lead computer operators, two computer operators, one computer operator trainee, four distributors and balance clerks and one data librarian. He could hardly be insensitive to discrimination against blacks because his sister, Thelma Mothershed, was one of the eight black students who braved an unruly and abusive mob, encouraged by unscrupulous demagogues, to integrate Little Rock Central High School in 1957. Mothershed denied that the bank had been guilty of discriminatory practices toward him or other employees. His own career at this bank substantiates his testimony. Mothershed was hired by Union National Bank after he was discharged by First National Bank for which he candidly admitted was a mistake on his part. He testified that Mr. Zegler at Union Bank had given him another chance when he needed a job. Mothershed was hired as a messenger in the mail room on April 13, 1975 at $380.00 monthly. In the six years of his employment, Mothershed has had six promotions and eleven salary increases (Def. Exh. 80). He is now earning $1,400 a month. Mothershed testified that he had at one time registered a discrimination complaint because he felt that a white employee had been moved ahead of him, but that the bank had established to his satisfaction that its decision had been based on the superior knowledge and experience of the other employee. Testimony had been elicited that Mothershed had been the subject of discrimination because he had not been made a computer programmer. However, Mothershed testified that he had been offered that opportunity but had declined because he was not interested in becoming a computer programmer. He also testified that he had specifically requested the night shift assignment. Another damaging witness called by the plaintiff and intervenors was Mrs. Mildred Hall, a black supervisor of the collection department at the bank. She had worked in the Treasurer’s office at Sears Roebuck in Chicago, 1966-78, but married a Little Rock resident and moved to Little Rock in 1978. Mrs. Hall denied discrimination in her own case and that of other employees. All employees under her supervision are white. Two other blacks, called by plaintiffs and intervenors as adverse witnesses, seriously damaged their case — William Pierce and Charlotte Johnson. William Pierce has been a Senior Vice President of this bank since 1975. He had previously been executive director of the Arkansas Business Development Corporation and was for many years a field representative for the Arkansas Farm Bureau Federation. Pierce has been Chairman of the Board of the Little Rock Branch of the Federal Reserve Bank and has been a member of the Board of the Federal Reserve Bank. Plaintiffs and intervenors through their witnesses have tried to portray Pierce’s employment as window-dressing. He is described as having no real duties or function at the bank. We reject this image. Pierce is a college graduate with a wide background in the Arkansas farming and business community, particularly in its black segment. Pierce is undoubtedly a considerable asset to Union Bank both as an executive and as a source of black business. Pierce testified as to the bank’s aggressive affirmative action program after the control of the bank was assumed by Mr. Herbert McAdams about ten years ago. He testified as to the bank’s continuing efforts to recruit black employees and to train prospective black employees. He testified that he is in constant communication with the personnel office with regard to the hiring and promotion of black employees. He used a chart of the bank work force of March 31, 1980 (Joint Exh. A) to illustrate wide dispersement of blacks through virtually all the bank’s departments. He testified that even where the chart showed totally white departments, there had been blacks employed in these departments. An example he cited was auditing, shown to be completely white on March 31, 1980. Andrew Green, a black had been assistant auditor, the second job in the department. Pierce testified that the bank planned to promote Green to auditor upon retirement of the bank’s chief auditor. This was confirmed by other testimony and by Green himself, who left the bank to take what he considered to be a better job. Pierce denied discriminatory treatment of blacks at Union Bank. He concluded his cross-examination with this statement: “I don’t think there’s another bank in the area that can match what Union is attempting to do and has done [in affirmative action efforts].” Mrs. Charlotte Johnson, another black witness called by plaintiffs and intervenors as an adverse witness, works in the bank’s personnel office. She actually screens applicants to determine if further interest in their applications on the bank’s part is justified. Mrs. Johnson testified that to her knowledge the bank had never mistreated an employee on account of race and no employee had ever complained to her in this regard. She knew of no instance where the bank had failed to promote an employee because of race or had discriminated in any regard because of an employee’s race. I was impressed by the intelligence and forthrightness of this witness. In early 1979 Mrs. Johnson resigned from the bank to work in the office of Governor Bill Clinton. At the end of his term in January of 1981, she returned to the personnel office of the bank in her former capacity. Besides the plaintiffs and intervenors themselves, who are the subject of detailed findings, infra, the case against the bank depends upon the testimony of Bobby Scott, Edith Williams, Tommy Sproles, Ralph Martin and two experts. Scott was originally an intervenor in the Paxton case but settled his case on the eve of the trial and is no longer a party. After strong criticism for his work performance (Def. Exh. 78(a)), Scott was discharged by the bank on April 24, 1979 for failing to call his supervisor when absent from work on three consecutive days — a violation of bank rules. At his unemployment compensation hearing, the bank discovered that a white employee had been guilty of the same infraction and had not been fired. The bank then reinstated Scott with back pay. He was given another chance as a computer operator trainee on May 14, 1980 (Def. Exh. 78(b)), and he is now a computer operator on the day shift. After 7 months as a computer trainee on a previous occasion, he had failed to master the job and was returned to his former job as a distribution clerk. He blamed his failure on poor rapport with the operator who was training him, and the bank agreed to give him another chance on May 14, 1980 (Def. Exh. 78(b)). Scott displayed a great deal of hostility toward the defendant bank. For instance, he refuses to keep his own money in Union but is the customer of a competitor. He showed considerable resentment at having been called on the carpet for overdrafts and claimed that others had been guilty of overdrafts with impunity. Scott felt that he had individually been the object of discrimination by the bank. We need not explore this subject because his case was settled and he is no longer an individual litigant. His testimony would of course bear on the class allegations. We find it unpersuasive. He began work as a file sorter, an entry level job, on May 24, 1977 and has had a series of promotions and raises to his present position as computer operator. Scott’s testimony consisted of criticism of the bank’s policies in promotions and raises given to various employees in comparison to those awarded to others. With little direct knowledge of the reasons behind the management’s personnel decisions, Scott draws sweeping inferences of discrimination. His testimony is based on gossip, hearsay and is generally unsubstantiated. His criticism of the bank’s personnel actions in various individual cases has been effectively rebutted by the bank’s records and witnesses and in some instances by the alleged discriminatees. Even more unpersuasive is the testimony of Edith Williams. Ms. Williams worked as a secretary less than a year at the bank from September, 1976 to August, 1977, at which time she resigned. Documents from Ms. Williams’ personnel file reflect that from the inception of her employment she was a serious disciplinary problem. She was unable to get along with either her supervisors or co-workers. She wrote belligerent notes to bank officers (Def. Exh. 82), refused to redraft a document when ordered by her supervisor (Def. Exh. 82), failed to shred material in violation of bank rules (Def. Exh. 83), performed her work poorly (Def. Exh. 84, 90), absented herself from her job without permission (Def. Exh. 85), could not or would not follow directions (Def. Exh. 86) or take direct orders from her supervisor (Def. Exh. 87), and engaged in long personal telephone calls on bank time (Def. Exh. 88, 89). In the eleven months of her employment, Edith Williams was the subject of ten critical memos from her supervisor to the personnel department. As noted above, these covered a wide spectrum of insubordination and poor work performance. Like Bobby Scott, this witness made a number of vague, unsubstantiated charges of discrimination on the bank’s part based on gossip and hearsay. Against the bank’s charges of her own short-lived, poor work performance at Union Bank, her own criticisms of the bank’s policies are entitled to scant weight in the evidentiary scale. Mr. Tom Sproles, a black, was hired by Union National Bank as a branch manager on January 11, 1977 at a salary of $14,400. Incidentally, this was the highest salary paid to any branch manager; most of the white branch managers were paid $10,000 or less (Def. Exh. 7). At that time he was branch manager at First National Bank in Little Rock. He resigned July 7,1979, after being severely criticized over an incident when he failed to properly document a loan and caused the bank to lose somewhere between $59,000 and $80,000. Until this incident Sproles had been a highly satisfactory employee, and there is no evidence of any friction with senior officers or any criticism of the bank for treatment of him or others. He was an officer making $17,400 a year with a $1500 expense account and various other fringe benefits. Sproles probably had a fine future with this bank until he made an egregious error, which would have cost him his job at many business institutions. The bank, however, did not discharge or demote him. It did justifiably criticize him. He took umbrage at the criticism and resigned. Like Bobby Scott and Edith Williams, he now makes nonspecific charges of discrimination against the bank. He named eight blacks against whom he claimed the bank had discriminated. They were Bill Pierce, Bob Donaldson, Wanda Jackson, Ralph Martin, Brenda Easterling, Jackie Jones, Diane Lefere, (T. 1906) and Jann Henderson (T. 1945). Pierce’s testimony has been discussed, supra. He is a senior vice president of the bank. He has denied any discrimination on the bank’s part to him or anyone else. The only one of the others who testified is Ralph Martin, and his testimony will be discussed presently. It should be noted, however, that Pierce, Bob Donaldson, Wanda Jackson and Jann Henderson are all presently officers of the bank. Donaldson is a branch manager, and Ms. Jackson is an installment loan officer. Jann Henderson is the commercial loan documentation officer with the responsibility of documenting loans as large as several million dollars. She is a highly regarded employee who was recently offered a position as a commercial loan officer. She turned down the offer because she did not want the responsibility of approving large loans. Brenda Easterling, formerly an assistant branch manager, is now a courtroom deputy in the U. S. District Clerk’s office at Little Rock, Arkansas. She was employed as a teller trainee on March 24, 1976 and was later promoted to teller and assistant branch manager on July 1, 1979. In the three years of her employment, she received six salary increases. Her name was suggested in connection with the recusal of Judge Eisele, at which time plaintiff’s counsel expressed an intention to call her as a witness. She was never called nor was Ms. Jones or Ms. Lefere. When pressed for specific instances of discrimination, Sproles’ testimony proved untrustworthy. He was asked why he considered that the bank had discriminated against Bob Donaldson. He replied that Donaldson had been a branch manager trainee for 18 months before being made a branch manager (T. 1981). This testimony proved to be completely incorrect. Donaldson was a trainee for six months before being made a branch manager (Def. Exh. 8). Since Donaldson’s employment at the bank on June 1, 1976 as a management trainee, he has had two promotions and six salary increases (Def. Exh. 9). As noted above, he is now a bank officer. Ralph Martin, called as a rebuttal witness, was employed at the bank in August, 1976 as a management trainee at a salary of $650 monthly. He resigned on January 2, 1980, at which time he had moved up to installment loan officer and was making $11,700 annually. He left the bank to take a job with Western Electric as a staff associate at $17,900 annually, an increase of $6,200 in salary. Martin’s testimony is subject to the same objection as that of Sproles. He made general allegations that the bank discriminates against blacks, but he was difficult to pin down as to specifics. His testimony does not effectively rebut in any sense the strong defense made by the bank. As is evident in the findings set forth infra, we have given great weight to the testimony of defendant’s expert, Dr. James Gwartney, an economics professor from Florida State University. Dr. Gwartney has master and doctoral degrees in economics from the University of Washington. His areas of specialization are labor economics, economics of discrimination and micro-economics. He is the author of seven books and numerous articles published in the major professional journals of his areas of specialty (Def. Exh. 18). One of his articles, entitled "Statistics, the Law, and Title VII — An Economist’s View,” was published in the Notre Dame Law Review and was introduced in evidence (Def. Exh. 19). Dr. Gwartney’s in-depth analysis of the issues in this case was most impressive. Actually, the only area in which Dr. Gwartney was seriously challenged by the two experts called by plaintiffs and intervenors was the area of discharge. Dr. Frank James, a math professor at the University of Arkansas, was the principal expert witness against the bank. He has a master’s degree in math from the University of Arkansas and a doctorate from New York University. The approach of Dr. James to the issues in these cases was purely statistical. This is understandable since his entire academic background has been in the field of math and statistics. He has had no academic training in the field of labor economics, labor discrimination, employment discrimination statistics, or labor relations. The statistical analysis made by Dr. James was in many respects favorable to the bank. Dr. James admitted that the number of blacks employed at Union Bank was higher than black representation in the work force in the area. His figures showed that the bank is hiring almost twice the number of blacks percentage-wise as their representation in the work force — 26.2% black hirees against 15.3% blacks in the work force (Pis. Exh. 7). His figures also show that the bank hired 26.29% blacks in the five-year period 1974-78 and only 22.8% of the blacks terminated. On the other hand, during this same period of time 73.8% whites were hired and 77.2% whites terminated. These figures show that whites are terminated at a faster rate than blacks at this bank. With reference to these figures, Judge Eisele made the following comment with which the witness agreed: THE COURT: And the effect will be if that continues is that the white population in the enterprise will decrease and the black population is increasing, because even though they have like you pointed out a high rate of discharges, the terminations which cover them all shows that more blacks are being hired than are leaving and the reverse for the whites. Less whites are being hired than are leaving. So over a period of time the population of blacks— THE WITNESS: Would tend to increase marginally while the whites would tend to decrease. That trend is shown in Table 1 in terms of the percentage. If you consider the years ’73 through ’77, you will find a constant decrease in the white percentage and a fairly constant increase or at least a larger percentage in the ’75, '76 and ’77 black population. (T. 2139) There was only one statistical area from which Dr. James could infer discrimination on the bank’s part. This was in the area of discharges. In the period 1974-78 there were 117 discharges, 53 of which were black and 64 white. This undoubtedly showed a higher representation of blacks among those discharged in proportion to their representation in the bank’s work force. An inference of discrimination is possible if we look at the bare statistics. In view of the bank’s nondiscriminatory statistical performance in all other areas (hirees, initial job assignments, initial salary, promotions, salary increases, terminations, warnings, and discharges), the discharge figures are worthy of further analysis. Dr. Gwartney subjected these figures to such further analysis; Dr. James did not. For instance, Dr. Gwartney examined the discharge rate of those employees who had been with the bank at least two years. In this group of employees, there was no significant difference in the rate of discharge as between whites and blacks. In other words, Dr. Gwartney demonstrated that the high incidence of black discharges occurred during the first two years of their employment. (Seventy out of seventy-seven of the black discharges from 1974 through 1980 occurred within the first two years of employment.) He also demonstrated through a series of tables set forth infra that there is a disproportionate number of black discharges only where the black had been hired in the same year as the discharge. The discharge figures are susceptible of one or two inferences. One is that the bank is discriminating against blacks in the area of discharges. Another is that the bank was an aggressive affirmative action employer who hired “high risk” black employees at a far higher rate than their qualified representation in the work force. Some of these black hirees are predestined to failure by virtue of such overrepresentation in their numbers. It is logical that their failures wóuld occur in the first year. When a bank is hiring blacks at two or three times the expected rate and taking greater risks on black employees, some of these underqualified and undereducated hirees are not going to become suitable employees. These deficiencies in the sophisticated atmosphere of a bank will become quickly evident, and they will be discharged within the first year of their employment. We accept the latter explanation for the high rate of discharge of short-term black employees. We reject the hypothesis that the rate of discharge of short-term black employees indicates discrimination on the bank’s part. If the bank wanted to discriminate against blacks in the matter of discharge, it is inconceivable that it would discriminate only against a certain small group — the short-term employees. We also rely on some further analysis by Dr. Gwartney in accepting the nondiscriminatory explanation. Dr. Gwartney made an analysis of the number of warnings given to blacks prior to discharge vis-a-vis those given to whites. He found that blacks were given more warnings per discharge than whites. In other words, whites were more likely to be summarily discharged. The statistics illustrating this fact are set forth infra. Dr. Gwartney also analyzed in detail each of the discharges during the pertinent period — black and white — as to their factual background. Both from his analysis and from other evidence presented by the bank, we are satisfied that there were reasonable objective facts supporting the decisions to discharge and that the decisions were unrelated to race. Dr. John Fluker, the other expert called by plaintiffs and intervenors, took the same position as Dr. James in relation to discharges. We reject his conclusions from the discharge figures for the reasons set forth above. Dr. Fluker also concluded that the bank had discriminated because the mean starting salary at the bank was $531 for blacks and $656 for whites. We reject this comparison because Dr. Fluker took all the employees hired at the bank and made no attempt to compare whites and blacks hired in the same category of employment. Dr. Gwartney did make the latter type of comparison and found no significant difference in entry salaries for whites and blacks. Dr. Fluker also concluded there was discrimination in the fact that on June 1, 1979 there were three black officers and 77 white officers at the bank (there are more now). Since there were 80 officers out of 408 employees (of which 71 were black), Dr. Fluker concluded that there should be 14 black officers. We reject this kind of bare “warm body” statistical approach in making this analysis. Dr. Fluker did not consider availability of officer-qualified personnel in the work force. He also assumed that the capabilities, education and training of blacks and whites in the bank work force was equal. These later assumptions were patently unjustified by the evidence developed in this case. In short we completely reject the claims of the plaintiffs Paxton and Brown and the intervenors that the defendant has discriminated against them. The proof to the contrary is overwhelming. We reject the class action allegations because the requirements of FRCP 23 have not been established by proof adduced on behalf of plaintiffs and intervenors. In support of these conclusions, we make the following specific findings of fact and conclusions of law. In these findings the abbreviation SMSA is used for Standard Metropolitan Statistical Analysis, a grouping used by the Census Bureau and the Arkansas Employment Security Division, FINDINGS OF FACT 1. Herbert H. McAdams, an attorney and successful northwest Arkansas Banker, acquired a controlling interest in Union National Bank of Little Rock approximately ten years ago after the bank had undergone a period of instability and mismanagement. 2. Among the reforms he instituted at this bank was an aggressive affirmative action program. While there was an affirmative action program at the bank, Mr. McAdams expressed the desire to have it sharply improved. Mr. Joseph E. Zegler was brought into the bank on March 3,1973 and given a direct mandate by McAdams to institute a comprehensive affirmative action plan. Mr. Zegler has applied himself conscientiously and sincerely to this task. Zegler has also instituted personnel office reforms in the area of job descriptions, salary grades, salary review and job evaluation. He also prepared a personnel policy manual (Def. Exh. 3), which contained the following statement under “Equal Opportunity Policy": It is the policy of Union National Bank to implement affirmatively equal opportunity to all qualified employees and applicants for employment without regard to race, creed, color, religion, or national origin. Positive action shall be taken to insure the fulfillment of this policy, including: one, hiring, placement, upgrading, transfer, or demotion; two, recruitment, advertising or solicitation or employment; three, treatment during employment; four, rates of pay or other forms of compensation; five, selection for training; six, termination. This policy is consistent with the requirements and objectives set forth by the presidential Executive Orders. Our objective is to obtain individuals qualified and-or trainable for positions by virtue of job-related standards of education, training, experience and personal qualifications. Responsibility for insuring compliance and implementation of the bank’s policy on equal employment opportunity is assigned to the personnel director. The Executive Committee will review this policy every 12 months and measure the results against the stated objectives. 3. In the bank’s hiring and promotion policy since Mr. McAdams acquired control of the bank and particularly since Mr. Zegler became personnel manager, the following factors have been considered in hiring and promotion: education, experience and job performance. There is no credible evidence that race has played a part in either hiring or promotion at this bank. However, since the plaintiff and all of the intervenors were actually hired by the bank, we do not consider this a case of discriminatory hiring in either an individual or a class action sense. 4. The bank has had an active recruitment policy for black applicants and has sent integrated recruitment teams of bank employees to the predominantly black colleges in this area — University of Arkansas at Pine Bluff, Philander Smith at Little Rock, and Lemoyne-Owen in Memphis, Tennessee. These teams have also visited predominantly white colleges such as Ouachita Baptist at Arkadelphia, Arkansas. 5. The bank operates in-house training programs and offers other training programs in cooperation with various banking associations and educational institutions. For instance, the bank sends 15-20 people to a data processing school at Arkansas Tech College each year. There is a teller training school, and all employees are encouraged to attend American Institute of Banking classes. The latter classes are held in Little Rock during spring and fall semesters and consist of three-hour courses one night of the week for 14 weeks. Participation in the AIB courses is voluntary. Blacks do not participate in AIB courses in the same percentage as whites, but both races are actually encouraged to participate in this program. The bank also sends employees to the Arkansas Basic School of Banking, which is held each summer in two one-week sessions at Little Rock. This school deals with the fundamentals of banking. The bank also sends employees to graduate banking schools at Rutgers, LSU and SMU. There are intensive in-house training programs held during banking hours that cover a wide range of banking subjects. All of these training programs are available to blacks as well as whites, and there is no evidence of discrimination by the bank in the selection of participants in these various training programs. 6. Every week the bank published an in-house news letter called “Who’s Where.” It lists all personnel transfers, promotions, terminations and openings and the new employees. 7. The bank leadership in late 1974 or early 1975 decided that there were disadvantaged people in the community who could be made more attractive to the banking community if they had some banking training. In conjunction with the Opportunities Industrialization Center, the bank established a course in basic training for blacks. The bank provided instructors and textbooks and defrayed all the costs of this program. It was the intent of the bank to provide these blacks with knowledge and skills that would make their likelihood of finding employment in banking more probable. This was the first involvement of OIC with banking and banking training for minorities in the Little Rock area. Classes were first held in the OIC classroom and then on-the-job training was given at Union Bank. All classroom instructors were Union Bank officers and employees. The program lasted twelve weeks, of which an eight-weeks period was classroom training and a four-weeks period was on-the-job training. Fifteen black students comprised the initial class and were all selected by the OIC. Although Union Bank made it clear that it was not obligated to hire any of these participants, it did in fact hire the entire first class, which was conducted in the summer of 1975. Some went into teller training, some into account services and some into the computer center. Four similar classes were conducted, and the bank hired participants from subsequent classes, but in diminishing numbers. The bank also operates a tuition refund program under which they will refund 75% of an employee’s expenses for courses related to banking that are taken at a college or business school. 8. The banking industry is a low-salaried industry and has a problem in competing for competent personnel with highly unionized industries such as Southwestern Bell and Teletype Corporation. Neither is its salary scale comparable to utilities such as Arkansas Power & Light Company and Arkansas Louisiana Gas Company. Bank salaries are also consistently lower than comparable positions in state, local and federal government. For this reason there is a large turnover of employees in the banking industry in central Arkansas. While Union Bank pay scales are comparable and competitive with other banks in central Arkansas, it shares with the latter the problem of attracting and holding desirable employees. 9. The bank has a discipline policy which is spelled out in its personnel policy manual and in its supervisor course. If an employee’s performance is not satisfactory, the supervisor first advises the employee orally. If the sub-par performance continues, the employee is advised in writing of the specific criticism. If this does not work, a plan for improvement is instituted in which the supervisor and employee sit down, discuss the problem and what steps are needed to correct it. The next step, called a notice of disciplinary probation, involves a formal notice in writing of the need to correct the employee’s deficiency. This notice is discussed personally with the employee and is signed by him. At this point the employee is placed on probation and given a specified number of days, usually between thirty and ninety, to take corrective action. If all these measures have failed, dismissal is considered. There are nine division heads, fifty-six department heads and sixty-nine supervisors in the bank. If there is a flagrant offense, the supervisor is authorized to terminate an employee on the spot. A flagrant offense is described by the bank’s personnel director as theft, fighting, threatening a customer, refusing to follow a reasonable order or something of a similar nature. Otherwise, the decision to discharge is made only by the personnel director, the division manager and the department head in joint consultation. In the event of a disagreement, the final decision to terminate is made by the personnel director, who can be overruled only by the executive vice president. The written memoranda with respect to discipline goes into the employee’s personnel file. 10. Authority over promotions and transfers is within the nine division managers as long as the employee’s department is within his division. If the promotion or transfer is from one division into another division, then the personnel department is involved in the decision. In seeking a promotion or transfer within the department or division, the employee would first deal with his supervisor. If he deserves promotion or transfer outside the department or division, he would first take it up with the personnel office, according to established bank procedures. In the latter eventuality the personnel office makes an estimate of qualifications, finds if an opening exists and coordinates with the gaining and losing departments in the promotion or transfer. 11. The bank has about thirty persons in 10-12 feeder-type classifications. These are entry level positions where people are on some occasions hired with little or no experience. They are, however, hired by the bank with the idea that at some point in time they will be promoted out of the feeder-type position. 12. There are 175 job descriptions in the bank, which are constantly being revised. These job descriptions do not embrace bank officers. Officer status normally results from recommendation by the division head. 13. Mr. Zegler, the Personnel Director, and Mr. William Pierce, a black senior vice president of the bank, cooperated in starting a program at the University of Arkansas at Pine Bluff, which has primarily been a black college. Under this program, black students in distributive education were hired into the bank and hired for a semester to expose them to the field of banking. Members of the UAPB faculty were brought into the bank in order to adjust their curriculum to train students who could be brought into the bank and upgraded to responsible positions. 14. At the initiative of Mr. McAdams, Union was the first bank in this area to start a Minority Enterprise Small Business Investment Corporation. The bank began this organization with an investment of $75,000 in early 1973, which was half of the total amount put into MESBIC by other financial institutions. Capitalization of MESBIC is matched by the Small Business Administration to take high risk loans in which minorities are involved. 15. When the Arkansas Business Development Corporation, a black-administered program, was begun, Herbert McAdams was a member of the board. He played a key role in helping this organization succeed and made available space to it in the Union Bank. 16. Union Bank sponsored a series of meetings with black ministers of all denominations in Little Rock to assist them in setting up their books, learning how to make a proper financial statement, and making loan applications. These meetings were staffed by officers from the bank’s Consumer Loan, Commercial Loan and Accounting Departments. 17. Mr. William Pierce, a black Senior Vice President of Union Bank, meets several times a week with Mr. Zegler, the Personnel Director, and Mr. Dierks, the Assistant Personnel Director, to discuss how blacks can be moved from entry level jobs to those of higher responsibility. They also discuss how blacks are succeeding in productivity and possible openings which can be filled by blacks (T. 1258). They have utilized charts similar to Joint Exhibit A to assess the dispersement of blacks throughout the bank in order to determine if blacks can be elevated to certain positions (T. 1259). These men have made strong efforts to involve blacks in every area of the bank, and there are now blacks in most departments (T. 1259). 18. The typical complaint of both white and black employees of the bank is poor pay. The banking industry does not pay well. Only when officer status is obtained, do employees come into a stream of pay that is commensurate with other businesses and other industry (T. 1262). This is the principal reason for the high turnover in bank employees. Mr. William Pierce, the black Senior Vice President, is a focus of these complaints from blacks. His counsel to them is to develop their skills through educational courses offered by the bank. 19. At the time William Pierce was made senior vice president of this bank, he was the only black to occupy such a position in a white-owned bank in the Eighth Federal Reserve District, which includes Arkansas and Texas and parts of the States of Missouri, Kentucky, Tennessee, Mississippi and Illinois. 20. A white employee of the bank was fired on the spot for using derogatory racial terms to a black employee (T. 1282). 21. If an employer is discriminatory against a group of people, it will manifest itself statistically in disparity between similarly situated employees or persons that are chosen out of a labor pool or a promotion pool. The following factors are important in determining if discrimination has been present: (a) comparison of the representation of blacks in the appropriate work force pools with blacks in the employer’s work force; (b) representation of blacks among the hirees of the employer in comparison to blacks in the appropriate labor market pool from which the employer draws its employees; (c) comparison of the hiring salaries of blacks to hiring salaries of whites in similar positions; (d) comparison of promotions of blacks to promotions of whites; (e) comparison of terminations of blacks and terminations of whites; and (f) comparison of overall compensation to blacks to that of whites, that is, whether or not similar employees receive the same kinds of compensation. 22. According to the U. S. Census of 1970, the median years of schooling completed by professional and technical personnel is 16.2; accountants, 15.3; computer specialists, 15.5; bank officials and financial managers, 14.6; managers, salaried, 13.9; bank tellers, 12.6; bookkeepers, 12.6; file clerks, 12.4; office machine operators, 12.5 (Def. Exh. 20). 23. According to the 1970 U. S. Census, there are 27,148 blacks out of a total population of 175,157 (25 years of age or more) in Little Rock (SMSA) or a percentage of 15.5%. Of this group 98,964 completed 12 years or more of school, of which 8,042 or 8.1% were black. While 61.4% of the whites aged 25 years and over in Little Rock completed 12 or more years of schooling, only 29.6% of the blacks did so (Def. Exh. 21). 24. According to the 1970 United States Census, the representation of blacks in Little Rock (SMSA) in the various occupations involved in this litigation was as follows: Professional and technical workers as an entire classification, 8.7%. However, within this classification, 1.5% of accountants were black and 0% of computer specialists. 3% of the managers and administrators were black, and 6.4% of the clerical workers were black. Within the latter classification, 4.5% of the bank tellers and cashiers were black, 0.6% of the bookkeepers and billing clerks, 4.5% of the file clerks, 5% of the secretaries and stenographers, and 6.4% of the typists (Def. Exh. 22). 25. According to a 1979 report of 16 Arkansas Employment Security Divisions, 6.3% of the Professional and Technical Employees (except for engineers, teachers, medical and health workers) in Little Rock (SMSA) were black. 2.7% of the managers and administrators and 6.1% of the clerical employees were black. 19.7% in all other occupations were black (Def. Exh. 23). 26. Pursuant to findings 22-25, it is further found that the availability of blacks in the various occupational and educational categories from which the bank draws its employees is approximately 6%-8%. 27. The representation of whites and blacks in the work force at Union National Bank, 1974 — 1980, is as follows: No. of Employees as of December 31 Year Total White Black Percent Black 1974 332 293 39 11.8 1975 316 262 54 17.1 1976 343 288 55 16.0 1977 393 320 73 18.6 1978 408 336 72 17.7 No. of Employees as of December 31 Year Total White Black Percent Black 1979 441 362 79 17.9 1980 432 358 74 17.1 1974-80 (Average) 380.7 317.0 63.7 16.7 28. The representation of blacks in the work force at Union National Bank is approximately twice their availability in the occupations from which the bank hires intensely. 29. The representation of blacks in the work force at Union Bank at year end 1974-80 compared to their representation in the labor market pool is set forth infra. The acceptable range in the last column is derived by using the percentage of blacks in the labor market pool (column 1) as the benchmark. The acceptable range is the expected number of blacks (column 3) plus or minus two standard deviations. This procedure is in accordance with the technique approved by the Supreme Court in United States v. Hazelwood School District, 433 U.S. 299, 308, footnote 14, 97 S.Ct. 2736, 2742, footnote 14, 53 L.Ed.2d 768 (1977). The data on Union National Bank employees were derived from the employment history sheets provided by the bank for all employees present during 1974-80. The labor market pool data (column 1) are from the Arkansas Employment Security Division, Manpower Information for Affirmative Action Programs — 1979 (Table 3): 1975 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees UNB Work Force, 1975 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 11 0.7 1 0.0- 2.3 Managers & Administrators 2.7 74 2.0 1 0.0- 4.8 Clerical Workers 6.1 214 13.1 46 5.9-19.1 All others 19.7 17 3.3 6 0.0- 6.6 Total - 316 19.1 54 1976 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees UNB Work Force, 1976 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 13 0.8 2 0.0- 2.6 Managers & Administrators 2.7 81 2.2 3 0.0- 5.1 Clerical Workers 6.1 234 14.3 45 7.0-21.6 All others 19.7 15 3.0 5 0.0- 6.1 Total - 343 20.3 55 1978 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees UNB Work Force, 1978 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 20 1.3 2 0.0- 3.5 Managers & Administrators 2.7 85 2.3 2 0.0- 5.3 Clerical Workers 6.1 295 18.0 64 9.8-26.2 All others 19.7 8 1.6 4 0.0- 3.8 Total - 408 23.2 72 1979 Occupation Blacks As a Percent of the Labor Market Pool 1978 Total No. of Employees UNB Work Force, 1979 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 11 0.7 1 0.0- 2.3 Managers & Administrators 2.7 74 2.0 1 0.0- 4.8 Clerical Workers 6.1 214 13.1 46 5/9-19.1 All others 19.7 17 3.3 6 0.0- 6.6 Total - 316 19.1 54 1980 Occupation Blacks As a Percent of the Labor Market Pool 1978 Total No. of Employees UNB Work Force, 1980 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 17 1.1 1 0.0- 3.1 Managers & Administrators 2.7 79 2.1 4 0.0- 5.0 Clerical Workers 6.1 311 19.0 65 10.6-27.4 All Others 19.7 25 4.9 4 0.9- 8.9 Total — 432 27.1 74 30. If unemployed members of the work force were included in the above figure, the result would not be materially changed, since during the period in question, roughly 95 of the work force was employed (T. 2309-12). 31. The benchmark figures used above are substantiated by the fact that in 1973-74, 4.9% of those receiving a college degree in business and management were blacks and 4.6% of those receiving degrees in computer science were black. In 1975-76 the figures were 6.6% and 5.8% respectively (T. 2312-13). 32. Approximately two-thirds of the bank’s work force is clerical. Based on availability of black clerical workers in the work force, the Union Bank in the years 1975 — 80 had about three times the number of such employees in its work force that would be expected (T. 2316). 33. During the years 1975-80 in every classification of occupation utilized by the bank, based on Arkansas Employment Security Division statistics, it is observed that representation of blacks at Union Bank exceeded the expected representation of blacks. For example, whereas in 1975 it would be expected that 19 blacks would be employed in the bank, actually 54 were in its work force; in 1976 the figures were 20 expected and 55 actually in its work force; in 1978, 23 were expected but 73 blacks were actually in the bank’s work force; in 1979, 26 expected but 76 in the work force; and in 1980, 27 expected but 74 in the work force. 34. During the period 1975-80, the representation of blacks in the bank’s work force exceeds their representation in the total population of Little Rock (SMSA) and in the work force of Little Rock (SMSA). 35. If in fact the Union Bank was discriminatory against black employees during the years 1975-80, an underrepresentation of blacks in the various work categories and an underrepresentation of blacks in the aggregate work force would have been manifest in the figures quoted, supra. The opposite conclusion is evident from the figures. 36. The makeup of hirees of the bank during the year 1974-80 is shown by the following figures: No. of Employees as of December 31 Year Total White Black Percent Black 1974 194 159 35 18.0 1975 108 65 43 39.8 1976 175 131 44 25.1 1977 233 173 60 25.8 1978 211 171 40 19.0 1979 240 191 49 20.4 1980 174 , 137 37 21.3 Total, 1974-80 1,335 1,027 308 23.1 37. The percentage of blacks among hirees set forth in finding number 37 is substantially greater than their representation in the Little Rock labor force and in the population of Little Rock. It is about three times the black representation among persons who have completed a high school degree (8%) and substantially greater than representation among the clerical work force and among professional and clerical workers. To summarize, blacks have been hired by the Union National Bank at a greater percentage than their representation in any kind of benchmark that might be utilized. 38. If the hiring is broken down by job classification, we find that in the period 1974-80 the number of black hirees in each classification substantially exceeded the number of expected hirees. The following figures make the point: 1974-76 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees Hired by UNB 1974-76 Expected No. of Black Hirees Observed No. of Black Hirees Acceptable Range (No. of Black Hirees) Professional & Technical 6.3 11 0.7 2 0.0- 2.3 Managers & Administrators 2.7 33 0.9 3 0.0- 2.8 Clerical Workers 6.1 408 24.9 104 15.2-34.6 All Others 19.7 25 4.9 13 0.9- 8.9 Total - 477 31.4 122 1977-78 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees Hired by UNB 1977-78 Expected No. of Black Hirees Observed No. of Black Hirees Acceptable Range (No. of Black Hirees) Professional & Technical 6.3 16 1.0 0 0.0- 2.9 Managers & Administrators 2.7 18 0.5 1 0.0- 1.9 Clerical Workers 6.1 394 24.0 94 14.5-33.5 All Others 19.7 16 3.2 5 0.0- 6.4 Total - 444 28.7 100 1979-80 Occupation Blacks as a Percent of the Labor Market Pool 1978 Total No. of Employees Hired by UNB 1979-80 Expected No. of Black Employees Observed No. of Black Employees Acceptable Range (No. of Black Employees) Professional & Technical 6.3 7 0.4 0 0.0- 1.7 Managers & Administrators 2.7 14 0.4 0 0.0- 1.6 Clerical Workers 6.1 352 21.5 79 12.5-30.5 All Others 19.7 41 8.1 7 3.0-13.2 Total - 414 30.4 86 39. A reasonable and proper inference from these figures is that the Union National Bank is aggressively and actively pursuing affirmative action policies and is making strong efforts to provide employment opportunities for blacks in the Little Rock area. 40. There is no significant black-white variation in the mean initial monthly salaries of full-time employees hired during the period 1974-78 as is illustrated by the following figures: 1974-75 Occupation No. of Hirees W B W Mean Initial Monthly Salary B B/W Percent Professional & Technical 6 2 $862 $856 99.3 Managers & Administrators 19 1 $1247 $2500 200.5 Sales Representatives 1 1 $575 $475 82.6 Collectors 1 0 $500 - - Computer Operators 9 1 $462 $450 97.4 Secretaries 9 3 $514 $442 86.0 All Other Clerical Workers 133 53 $393 $398 101.3 All Other Workers 0 3 - $390 - 1976-77 Occupation No. of Hirees W B W Mean Initial Monthly Salary B B/W Percent Professional & Technical 10 0 $1032 Managers & Administrators 19 3 $1078 $833 77.3 Collectors 2 1 $600 $575 95.8 Computer Operators 10 3 $523 $458 87.6 Secretaries 9 0 $578 All Other Clerical Workers 206 82 $470 $449 95.5 All Other Employees 0 1 - $450 1978 Occupation No. of Hirees W B W Mean Initial Monthly Salary B B/W Percent Professional and Technical 7 0 $1328 - - Managers and Administrators 10 0 $1058 - - Sales Representatives 1 0 $700 - - Collectors 6 2 $700' $625 89.3 Computer Operators 7 1 $642 $500 77.9 Secretaries 5 0 $608 - - All Other Clerical Workers 97 28 $505 $504 99.8 All Other Employees 5 1 $542 $500 92.3 41. The figures that are significant to the court in the tables immediately above are those under the category “all other clerical workers” constituting the vast majority of the people hired. The other categories would appear to be too small numerically and generally require specialized training or experience prior to hiring. Even in these small categories, we do not find significant differences in pay except for computer operators and secretaries, which could be explained by varying levels of experience and education. In the “all other clerical workers” there was a slight differential in favor of the blacks in 1974-75 and a slight differential in favor of the whites in later years. A fair and reasonable inference is that Union Bank was not guilty of discrimination against blacks in their initial salary rate, and the court so finds. 42. Blacks in the Union Bank have been promoted at a higher rate than would be expected. For example at the beginning of 1974, 9.9% of the bank’s work force was black. There were 75 promotions during that year and of those promotions, if the 9.9% of the blacks had received their share, we would have expected that blacks would have received 7.4% of the promotions. The observed rate was 14%, well over the expected rate. Promotion is defined as a change in job title accompanied by an increase in earnings. The figures for the entire 1974-80 are given in the following table: Year Blacks as a Percent of UNB Work Force at the Beginning of the Year No. of Promotions During the Year Expected No. of Promotions Received by Blacks Observed No. of Promotions Received by Blacks Acceptable Range (No. of Promotions for Blacks) 1974 9.9 75 7.4 14 2.2-12.6 1975 11.8 30 3.5 6 0.0- 7.0 1976 17.1 55 9.4 12 3.8- 16.0 1977 16.0 42 6.7 11 1.9- 11.5 1978 18.6 65 12.1 10 5.7-18.5 1979 17.7 73 12.9 21 6.4- 19.4 1980 17.9 64 11.5 15 5.4- 17.6 Total 404 63.5 89 43. There was no discrimination against blacks at the Union National Bank in the matter of promotions. As a matter of fact, in every year beginning in 1974, with the exception of 1978, blacks have been promoted at a far higher rate than would be expected. The difference in 1978 was insignificant. 44. Blacks at Union National Bank have also received a greater number of salary increases than would be expected on a statistical basis. In the following table change in position is not considered, but only whether an increase in pay was given: 1974-80 Year Blacks as a Percent of UNB Work Force at the Beginning of the Year No. of Salary Increases During the Year Expected Number of Salary Increases Received By Blacks Observed Number of Salary Increases Received By Blacks Acceptable Range (No. of Salary Increases for Blacks) 1974 9.9 419 41.5 45 29.3- 53.7 1975 11.8 310 36.6 45 25.2- 48.0 1976 17.1 302 51.6 50 38.5- 64.7 1977 16.0 325 52.0 55 38.8- 65.2 1978 18.6 411 76.4 88 60.4- 92.4 1979 17.7 449 79.5 82 63.3- 95.7 1980 17.9 521 93.3 97 75.8- 110.8 Total 2737 430.9 462 45. There has been no discrimination against blacks at the Union National Bank in reference to the number of salary increases given to black employees. Blacks received their share of upgrades whether an upgrade be defined as only a raise or a raise plus a change of position. The data suggests that blacks received a higher percentage of upgrades than would be expected statistically. There is no evidence of a disparate impact in the area of salary or promotion. 46. If we go further and delve into the mean change in monthly salary for employees receiving an increase in monthly salary rate or an increase with a change in job title at Union Bank in the 1974-80 period, we find that there is no significant difference in the figures for black and white employees. This conclusion is substantiated by Defendant's Exhibits 34(c) through 34(i) and 35(b) through 35(H). 47. If terminations of employees are considered, whether voluntary or involuntary, there is no significant difference in the number of blacks and whites terminating in the period 1974-80. This is illustrated by the following tables which take the terminations during each year and classify them according to how long the employees had been with the bank. This is a significant relationship because the longer a person has been with an employer, the less likely he is to terminate. In this series of tables infra, it is conclusively demonstrated that the higher number of blacks terminating is to be found in the short-term employees. For example, out of 28 blacks terminating in 1974,17 had been hired that same year. Even so, in no year is the number of blacks terminating outside an