Citations

Full opinion text

MEMORANDUM

DALZELL, District Judge.

This consolidated matter has its genesis in disputes between a parent, B.K., and her now twenty-year-old special education-eligible child I.K.’s (collectively, “plaintiff’ or “B.K.”) former school district, the School District of Haverford Township (“the District”), over certain individualized education issues arising under the Individuals with Disabilities Education Improvement Act, formerly known as the Individuals with Disabilities Education Act (“IDEA”), 20 U.S.C. § 1400, et seq. The precise claims now before us arise from the District’s alleged failure to provide I.K. with a free appropriate public education (“FAPE”) and allegations that the District discriminated against I.K. on account of his disability.

In 2012, following a tortured history and narrative of inter-party communications at the administrative and federal court levels, Hearing Officer Linda M. Valentini, Psy. D., CHO (“hearing officer”) issued a final decision on substantive grounds that reopened a previously closed due process complaint and ultimately reached the merits of I.K.’s IDEA claims.

Pending are the District’s motion to supplement the administrative record and three dispositive motions. B.K. and the District filed what collectively function as cross appeals of the hearing officer’s 2011 and 2012 Decisions below. B.K. also filed a motion for partial summary judgment on the discrimination claims that are still pending in this case. On August 5, 2013, we convened an evidentiary hearing to assist us in deciding the District’s motion to supplement the record.

For the reasons detailed below, we will grant in part and deny in part the District’s motion to supplement the administrative record and motion for summary judgment. We conclude that although no valid settlement agreement exists between the parties, the District has nevertheless succeeded on its equitable claim that promissory estoppel makes B.K’s promises to settle I.K.’s IDEA and discrimination claims enforceable under the augmented record. Therefore, the District is entitled to summary judgment on the basis of the waiver and release — the affirmative defenses it pled in its answer to B.K.’s complaint in C.A. No. 12-4066. We therefore affirm the hearing officer’s 2011 decision but vacate her 2012 decision in its entirety. Because we conclude that B.K. has waived and/or released the District from liability for the IDEA and discrimination claims she advances in her complaint, we are obliged to deny as moot B.K’s motion for judgment on the administrative record and motion for partial summary judgment on the discrimination claims.

I. An Overview of the Parties’ Dispositive Motions

The District’s motion for summary judgment takes issue with the hearing officer’s findings of fact and conclusions of law to the extent she (1) failed to find the existence of a settlement agreement between the parties in July of 2009, (2) lacked authority to issue her April 2012 decision in light of our remand Order, (3) failed to entertain the District’s promissory estoppel claim, and, assuming the hearing officer was justified in reaching the merits of B.K’s claims, she (4) erred in her merits determination. The District’s motion for summary judgment seeks an Order “reversing the Hearing Officer’s July 8, 2011 ruling denying the existence of a settlement agreement between the parties.” The District also seeks reversal of the hearing officer’s April 18, 2012 ruling on the substance of Plaintiffs claims in its entirety. District MSJ 4.

Unsurprisingly, B.K.’s response contends that the hearing officer did not err in finding that no settlement agreement existed between the parties. B.K. asserts that the hearing officer had the authority to issue her April 2012 Decision. Although B.K. responded to the District’s unclean hands claim, her response (oddly) fails to acknowledge the District’s estoppel argument. And, but for one aspect of her merits determination, B.K. contends that the hearing officer’s 2012 Decision should be affirmed in full and the District’s motion for summary judgment on the discrimination claims should be denied.

By contrast, B.K.’s motion for judgment on the administrative record focuses exclusively on the hearing officer’s April 2012 decision. B.K. Mt. J. Admin. Rec. 18 (“the Court should ... revers[e] the Hearing Officer’s legal error requiring Plaintiff I.K. to re-enroll to receive a proposed Individual Education Plan (“IEP”), and otherwise uphold[ ] the Hearing Officer’s decision.”). B.K. also filed a motion for partial summary judgment on the liability components of her Rehabilitation Act § 504, 29 U.S.C. § 794 (“Section 504”) and Americans with Disabilities Act (“ADA”) claims. The District seeks summary judgment based upon its waiver and release contentions premised upon its promissory estoppel argument. District MSJ 45.

II.Jurisdiction

The parties’ IDEA claims comprise what are effectively cross-appeals of the hearing officer’s 2011 and 2012 decisions. Since the hearing officer’s final 2012 Decision addressed on substantive grounds “whether [I.K.] received a free appropriate public education’”, 20 U.S.C. § 1415(f)(3)(E)(i), and denied the parties portions of the relief that each of them sought, they are both “aggrieved by the findings and decision” and thus they have a “right to bring a civil action ... in a district court of the United States, without regard to the amount in ' controversy”. Id. § 1415(i)(2)(A). In light of our consolidation of four civil actions — C.A. Nos. 12-4066, 12^033, 11-6040, and 10-4397 — we will construe all of the parties’ claims of error in the hearing officer’s decisions below as if they had raised them collectively in omnibus cross-appeals.

As to the federal discrimination claims under Section 504 and the ADA, we have general federal question jurisdiction pursuant to 28 U.S.C. § 1331.

III.Pertinent Facts and Procedural History

The District’s motion for summary judgment takes issue with the hearing officer’s conclusion of law in her July 8, 2011 Decision, ODR #00803/09-10 KE (“the 2011 Decision”), that the parties failed to enter into an enforceable contract in July of 2009 because their alleged agreement lacked consideration. We will begin with a survey of the hearing officer’s findings of fact pertinent to this issue and we will canvass other facts relevant to the overall procedural history of this controversy.

We proceed under the prescribed modified de novo standard of review under which must “give ‘due weight’ to the findings of the state hearing officer____[and consider f] actual findings from the administrative proceedings ... to be considered prima facie correct.” Ridley Sch. Dist. v. M.R., 680 F.3d 260, 268 (3d Cir.2012) (internal quotation marks and citations omitted). If we choose to reject the hearing officer’s factual findings, we must explain why we do. Id. “Within the confines of these standards, [we are] authorized to make findings based on the preponderance of the evidence and grant the relief [we] deem[] appropriate.” D.S. v. Bayonne Bd. of Educ., 602 F.3d 553, 564 (3d Cir. 2010) (citations omitted); 20 U.S.C. § 1415(i)(2)(C)(iii); see also Shore Reg’l High Sch. Bd. of Educ. v. P.S., 381 F.3d 194, 199 (3d Cir.2004) (describing a district court’s burden as “unusual” in that it must make its own findings by a preponderance of the evidence, but nevertheless afford “due weight” to the administrative officer’s determinations). We have plenary review of the hearing officer’s legal conclusions and the standards she applied in deciding the claims before her. D.S., 602 F.3d at 564.

Giving the hearing officer’s factual findings the due weight they deserve under this modified de novo standard of review, we find no basis to depart from her findings as to the settlement agreement question. We reproduce below those facts that she found in her 2011 Decision that factor into our analysis of her decision and the lengthy procedural' history in this case.

A. 2011 Findings of Fact

* * *

2. The Parent through her former counsel filed a due process complaint on June 15, 2009. The matter was assigned to Hearing Officer Daniel Myers and scheduled for July 29, 2009.

3. The Parent did not receive or hear from her counsel about any settlement proposal from the District following the filing of the due process complaint.

4. On July 28, 2009 the parties and their respective attorneys held a resolution meeting for several hours. At times the parties and their counsel all met together, at other times the parties met individually with their attorney, and at times counsel met with each other.

5. Counsel for the District wrote down some basic settlement terms which had been discussed in the fashion described above. District counsel then read the terms discussed thus far, and Parent’s counsel, who was the Parent’s formal legal representative at the time, orally agreed to the terms. None of the participants signed the sheet of paper on which the terms were written.

6. The handwritten notes reflecting some basic items of the proposed agreement do not reflect that there was specific and detailed discussion about elements that would be put into a written agreement, such as a release of civil rights claims, a confidentiality provision, and the necessity for the school board to ratify any agreement. Neither the Parent nor her former attorney recalled that conditions such as these were examined.

7. Believing the parties had come to an agreement in principle, counsel for both the District and the Parent spoke to Hearing Officer Myers on the telephone, asking that the hearing session be canceled and requesting 30 days to finalize the agreement. Hearing Officer Myers canceled the session and agreed to continue the matter for 30 days after which time, if he had not heard from the attorneys, he would dismiss the case. He confirmed this by email.

8. The Parent left the meeting not believing that there had been a settlement, and/or not being in complete agreement with the proposal.

9. The standard retainer agreement between a client and the Parent’s former attorney’s agency specifically gives the client responsibility concerning the acceptanee or rejection of settlement of any claims.

10. On September 4, 2009, when 38 days had elapsed, and having heard nothing further, Hearing Officer Myers notified counsel by email that he was dismissing the matter and considered it closed.

12. As of September 4, 2009 the Parent had not signed the settlement agreement. The Parent has not ever signed a finalized revised copy of the settlement agreement.

22. After attempts to work out [certain] problems [related to the closure of the 2009 due process complaint] were not successful, on March 9 or 10, 2010 Parent’s counsel amended the original complaint and submitted a motion to reopen the original due process matter. The parties held several resolution sessions, and exchanged communication by email, none of which resulted in a resolution of the matter.

24. On March 19, 2010 the District through counsel filed a motion to dismiss, asserting that an agreement had already been reached in principle in July 2009, that the present hearing officer had no authority to reinstitute a prior complaint, that even if she did have that authority it should not be exercised as a six month period to re-file a claim was “completely out-of-step with the emphasis on timeliness regarding these types of claims”, and that a claim for specific enforcement of a contract is a matter of state law over which the hearing officer lacks jurisdiction.

25. The Parent through counsel filed a response in opposition to the motion. The District filed a reply to the response. The Parent filed a motion for reconsideration.

26.In a ruling dated June 5, 2010 this hearing officer granted the District’s motion to dismiss because the same matter had been dismissed by the previous hearing officer, because the Parent had not taken a timely appeal of that hearing officer’s dismissal order and because insofar as the hearing would involve a determination of whether or not an agreement existed between the parties this hearing officer believed that she did not have the jurisdictional authority to decide a contract dispute. Further, on June 5th this hearing officer denied the Parent’s motion for reconsideration.

B. Procedural History

As will be seen, the procedural history of this controversy has been long and complex. Regrettably, we must rehearse it in detail here.

On June 5, 2010, the hearing officer denied B.K.’s request to reopen the 2009 administrative action that had been dismissed by another hearing officer. In her Decision, Hearing Officer Valentini granted the District’s earlier motion to dismiss because the same matter had been dismissed by the previous hearing officer, the Parent had not taken a timely appeal of that hearing officer’s dismissal order, and the hearing would involve a determination of whether an agreement existed, an issue the hearing officer believed she lacked the jurisdiction to decide. HI Ex. 4 (2011 Decision) ¶ 27.

On October 15, 2010, I.K., by and through his parent and educational decisionmaker, B.K., filed Civil Action No. 10-4397 (“the 2010 action”) against the District as an appeal from the hearing officer’s June 5, 2010 Decision.

On March 21, 2011, we issued a Memorandum, I.K v. Sch. Dist. Of Haverford Twnp., No. 10-4397, 2011 WL 1042311 (E.D.Pa. Mar. 21, 2011), and held that “it [was] within Hearing Officer [Dr. Linda] Valentini’s jurisdiction to determine whether a valid settlement agreement exists”. Id. at *5. We granted the District’s Rule 12(b)(1) motion to dismiss without prejudice and remanded the matter “to Pennsylvania Special Education Hearing Officer Valentini on the issue of whether a valid settlement agreement exist[ed]” between plaintiff and the District. Id.

Acting pursuant to our remand Order, Hearing Officer Valentini heard the parties’ evidence over the course of two days. On July 8, 2011, she issued her 2011 Decision, articulated twenty-seven findings of fact, and concluded that “no settlement agreement exists between the parties.” HI Ex. 4 (2011 Decision) at 13. Though the School District raised a promissory estoppel claim in its written closing argument before the hearing officer in the proceedings related to the 2011 Decision, HI Ex. 5 at 22, her 2011 Decision failed to address this claim.

On August 30, 2011, within the ninety-day period to file a federal action challenging a hearing officer’s ruling in an IDEA matter, the District initiated Civil Action No. 11-6040 seeking primarily to “[r]eview and reverse the Hearing Officer’s order dated July 8, 2011” and “[u]phold the enforceability of the October 15, 2009 written settlement agreement, including Parent’s release of all claims as set forth therein”. Civ. Action No. 11-6040, Complaint at 25 (“the 2011 action”).

On September 19, 2011, after the District had initiated the suit before us, it moved before the hearing officer to dismiss B.K’s second administrative proceeding in light of the hearing officer’s intimation that she would allow the second due process complaint to proceed as if the first-filed action had not been dismissed. In its memorandum of law in support of its motion, the District once again contended that B.K’s claims were barred by promissory estoppel because “the District acted in reliance upon the representations made by Parent and her attorney that the matter had been resolved.” HI Ex. 3 at 17. The hearing officer denied the District’s motion without explanation, id. Ex. 2, thus implicitly rejecting the District’s estoppel argument without reaching it.

The hearing officer then set a merits determination and scheduled hearings. After several days of evidence were presented to the hearing officer in mid-March of 2012, the parties filed post-hearing submissions. H2 Exs. 3-4. In the District’s written closing, it raised the promissory estoppel claim for a third time. Id. Ex. 4 at 56-58.

While the parties were engaged in these administrative proceedings, the District filed before us its motion to strike the administrative record, or, in the alternative, motion to supplement the administrative record with Judith A. Gran, Esq.’s (B.K.’s former attorney) testimony about a September 28, 2009 evening conversation that occurred between Gran and B.K. on B.K’s sister’s porch. Though we denied that motion without prejudice in light of the parties’ lack of opposition to a mediation before the Honorable Jacob P. Hart, the proceedings before us in C.A. No. 11-6040 the 2011 action stalled after the mediation with Judge Hart failed, but the parties continued to actively litigate the merits of B.K’s claims before the hearing officer.

On April 18, 2012, the hearing officer issued a Decision on the merits of I.K.’s IDEA and Section 504 claims following seven days of testimony and the introduction of evidence (“the 2012 Decision”). The hearing officer’s fifty-four page Decision again failed to mention the District’s estoppel claim. On July 16, 2012, we transferred Civil Action No. 11-6040 from our Active docket to our Civil Suspense docket pending the expiration of the ninety-day period the parties had under the IDEA to initiate an action appealing a hearing officer’s decision.

Both parties filed new complaints — Civil Action Nos. 12-4033 and 12-4066 — which together constitute cross-appeals of different aspects of the 2012 Decision. B.K’s complaint also raised discrimination claims under Section 504 of the Rehabilitation Act and the ADA. We then consolidated all four civil actions into Civil Action No. 12-4066.

Prior to the Rule 16 conference we had scheduled for October 3, 2012, the District renewed its motion to strike portions of the administrative record, or, in the alternative, to supplement the administrative record. Following that conference we directed the parties to “COMPLETE discovery” by November 9, 2012 and “FILE any motions for summary judgment” by November 19, 2012. Oct. 3, 2012 Order. B.K. filed a timely answer to the District’s motion.

In accordance with our Order, the District filed a motion for summary judgment requesting that we reverse the hearing officer’s 2011 and 2012 Decisions (essentially granting it the relief it sought in Civil Action Nos. 11-6040 and 11-4033) and dismissing plaintiffs complaint in Civil Action No. 12-4066. B.K. filed what she styled a “motion for judgment on the administrative record”, appealing one aspect of the hearing officer’s 2012 Decision on the merits. B.K. also filed a motion for partial summary judgment on her son’s discrimination claims seeking judgment on the issue of liability only.

After the parties completed discovery and submitted fully-briefed motions for summary judgment, we denied in part and denied as moot in part the District’s motion to strike portions of the administrative record, or, in the alternative, motion to supplement the administrative record. We held that we lacked the authority to delete part of the administrative record in an IDEA proceeding and denied as moot the District’s request to supplement the administrative record because, despite affording it time to conduct discovery, it failed to proffer any “additional evidence” for our consideration.

The District filed a motion for reconsideration of our Order contending, among other things, that “it had no ability to seek [certain] testimony or engage in any ‘discovery’ on the IDEA claims absent a specific Court grant of such authority.” Mot. for Reconsideration.

The next day, and before B.K. responded, we granted the District’s motion because “our review of our notes from the Rule 16 conference ... appeared] to confirm some ambiguity about the scope of allowable discovery, and though the District should have sought clarification of our earlier Scheduling Order before dispositive motions were filed, we [saw] how the District read our instruction obliging the parties to ‘COMPLETE discovery’ by November 9, 2012, as permitting] discovery on Plaintiffs’ discrimination claims alone, and not on the parties’ IDEA claims, as the latter claims are generally determined on the administrative record and not part of an ordinary discovery process”. May 9, 2013 Order ¶ (e) (internal citations omitted). Accordingly, we granted the District leave to depose Judith A. Gran,. Esq., plaintiffs former counsel.

B.K. filed a motion for “modification” of our May 9, 2013 Order that amounted to a motion for reconsideration. We denied her request but granted her the alternative relief she sought and afforded her leave to proffer her own rebuttal deposition testimony for our possible consideration in resolving the dispositive motions. May 20, 2013 Order. We also granted as uncontested movant Gran’s motion for a protective order and effectively narrowed the scope of her deposition testimony to the September 28, 2009 conversation she had with her former client, B.K., on the porch of B.K.’s sister’s home.

On May 30, 2013, the parties filed supplemental briefing on the issue of whether we should hear this additional evidence and what, if any, import we should ascribe to it. On June 14, 2013, we sua sponte scheduled an evidentiary hearing so that Gran and B.K. could present testimony about their September 28, 2009 conversation. On August 5, 2013, we convened an evidentiary hearing at which Gran and B.K. testified.

IV. The District’s “Appeal” of the 2011 Decision

The parties do not dispute that the hearing officer’s 2011 Decision substantially complied with the narrow scope of our remand Order, but they disagree over the hearing officer’s legal conclusion over which we exercise plenary review. For the reasons that follow, we decline to depart from the hearing officer’s factual findings as they bear on the issue of whether the parties’ July 2009 “agreement” was supported by consideration. We conclude that the parties did not enter into a valid settlement agreement in July of 2009 because their agreement at that time lacked consideration.

In the hearing officer’s 2011 Decision, she concluded that “[t]he Parent at no time extended the Considerations sought, particularly a waiver of her child’s civil rights discrimination claims, in exchange for the District’s original promise.” HI Ex. 4 at 12-13 (footnote added). The District’s motion claims that the hearing officer erred in finding a lack of consideration. It proffers a single sentence critique of the hearing officer’s analysis: “there was consideration in the District’s promise to provide funding in exchange for a release of claims relating to Student’s education” at the July 28, 2009 meeting. District MSJ 37 (citing no record evidence). B.K., unsurprisingly, contends that the hearing officer’s analysis was correct. She asserts that “consideration, the return promise that the District believed it had bargained for was absent; Plaintiff B.K. at no time extended the consideration sought, particularly a waiver of her child’s civil rights discrimination claims in exchange for the District’s offer from July 28, 2009.” B.K. Resp. at 5 (citing HI Ex. 4 at 12-13).

Though the District’s argument (unhelpfully) omits any citations to the record and fails to enumerate the facts as we directed it to do, we nevertheless construe its motion as inviting us to depart from the hearing officer’s legal conclusions and find from the administrative record that at the parties’ July 28, 2009 meeting B.K. indeed agreed to release the civil rights claims against the District through the end of the 2009-10 school year, including the extended school year period. District MSJ 8. The record evidence that the District points to does not persuade us to depart from the hearing officer’s legal conclusion. We may affirm the hearing officer’s legal conclusion on any ground that the record supports. See Guthrie v. Lady Jane Collieries, Inc., 722 F.2d 1141, 1145 n. 1 (3d Cir.1983) (“An appellate court may affirm a result reached [below] on different reasons, as long as the record supports the judgment.” (citing Helvering v. Gowran, 302 U.S. 238, 245, 58 S.Ct. 154, 82 L.Ed. 224 (1937))); see also Brightwell v. Lehman, 637 F.3d 187, 191 (3d Cir.2011) (holding that an appellate court may affirm the decision below “for any reason supported by the record”); United States v. Agnew, 407 F.3d 193, 196 (3d Cir.2005) (holding that an appellate court “may affirm on any ground supported by the record” in a situation where factual findings were reviewed for “clear error” and legal conclusions were subject to “plenary review” in light of the “properly found facts”).

Specifically, the District contends that at the July 28, 2009 meeting,

[t]he parties began to formulate specific terms of an agreement, and Ms. Habert wrote these down ([HI NT 121; HI SD-1; HI Ex. 4 (2011 Decision) at 3]). Dr. Burnett and Ms. Habert went down the hall to discuss specific terms, and Ms. Habert wrote down the five items at the top of her notes ([HI NT 129]). Then Dr. Burnett and Ms. Habert came back into the room ([HI NT 129]). B.K. and Ms. Gran reviewed each item on the list, and when they said yes to each one, Ms. Habert wrote “ok” next to it ([HI NT 130; 288]). B.K., Dr. Burnett, and both counsel were together when items 1-5 were discussed and agreed to ([HI NT 171]). [fn. 3: Both Ms. Gran and Ms. Habert agreed that Parent assented to each of the terms on Ms. Habert’s notes ([HI NT 130; 288]). According to B.K.’s attorney, “[w]e went through and noted whether we agreed with each of the provisions. And the okay, I think, was documenting that Ms. [K] agreed to it.” ([HI NT 288]).]

The items that were agreed at that point were as follows:

1. The District would reimburse the Parent for tutoring expenses for the 2008-09 school year in the amount of $4,000;

2. B.K. would file a homeschooling plan for the 2009-10 school year;

3. The District would pay B.K. for services she obtains for Student for the 2009-10 school year;

4. The amount the District would pay for the 2009-10 school year services would not exceed $50,000; and

5. Parent would execute a release of claims against the District through the end of the 2009-10 school year, including for the extended school year period ( [HI NT 77; HI SD-1]).

District MSJ 7-8 (footnote four omitted).

A review of the evidence cited above shows that the scope of the release was unclear when the parties met on July 28, 2009. Ms. Habert’s handwritten note states only “ok ... release through conclusion of 2009-10 school year including”, but it stops short of saying what is actually included in the release. HI SD-1. The District also cites Habert’s testimony that: (1) B.K. and Gran “went over each [of the five items, including the release]. And when they said yes to each one, I wrote okay next to it”, HI NT 130:2-5; (2) “I wrote okay down ... as [B.K.] indicated her as[s]ent to that item to confirm it” in the presence of three other people, including her former attorney, id. at 171:17-19; and (3) Gran’s testimony that, to the best of her recollection, the four adults present “went through and noted whether we [B.K. and Gran] agreed with each of the provisions. And the okay, I think, was documenting that [B.K.] agreed to it”, id. at 288:14-17.

While we have no reason to dispute this sequence of events, the District points to no clarifying evidence that addresses the hearing officer’s primary concern: “[t]he handwritten notes reflecting some basic items ... do not reflect that there was specific and detailed discussion about elements that would be put into a written agreement.... Neither the Parent nor her former attorney recalled that conditions such as [a release of civil rights claims] were examined.” HI Ex. 4 (2011 Decision) ¶ 6.

We agree with the hearing officer that the record is ambiguous as to what precisely B.K. agreed to release at the July 28, 2009 meeting. Although Ms. Habert’s testimony below suggests that she read her own terse handwritten note as constituting an agreement to “release ... parental claims through the '09/'10 school year”, it is notable that she merely said “Yes” in response to the District lawyer’s deposition question. HI NT 77:7-17. Moreover, the District points to no other record evidence to support the inference that B.K. knew just what she was releasing at the July 28, 2009 meeting.

Under Pennsylvania law, if “the extent of the release to be given in exchange for a settlement ... was never agreed upon, ... consideration was thus lacking in the agreement”. Krebs v. United Refining Co. of Pa., 893 A.2d 776, 785 (Pa.Super.Ct.2006); see also Lombardo v. Gasparini Excavating Co., 385 Pa. 388, 123 A.2d 663, 666 (1956) (holding that “in order for there to be an enforceable contract, the nature and extent of its obligation must be certain; the parties themselves must agree upon the material and necessary details of the bargain” and holding that under the facts that a contract was not supported by consideration in part because “the alleged contract was much too indefinite” because “there was no agreement or even discussion as to any of the essential terms of the alleged bargain such as time or manner of performance, price to be paid, or the like”). Since the portions of the record that the District relies on in its consideration-related argument do not alter the hearing officer’s legal conclusion as to the uncertain scope of the release as the parties discussed at the July 28, 2009 meeting, we agree with the hearing officer’s legal conclusion that B.K. never extended to the District the consideration — i.e., the release of specifically identified claims — that the District asserts she did at the July 28, 2009 meeting. See Fire Ins. Ass’n v. Wickham, 141 U.S. 564, 580, 12 S.Ct. 84, 35 L.Ed. 860 (1891) (emphasis added) (consideration for a contract “must have been offered by one party, and accepted by the other, as one element of the contract” (citing Kirkpatrick v. Muirhead, 16 Pa. 117, 1851 WL 5753, at *9 (Pa.1851))). Thus, the absence of consideration here precludes us from finding that the parties entered into an enforceable settlement agreement when they met on July 28, 2009. Walton v. Johnson, 66 A.3d 782, 786 n. 3 (Pa.Super.Ct.2013) (“ ‘It is black letter law that in order to form an enforceable contract, there must be an offer, acceptance, consideration, or mutual meeting of the minds.’ ” (quoting Jenkins v. County of Schuylkill, 441 Pa.Super. 642, 658 A.2d 380, 383 (1995))).

Because we agree with the hearing officer that for lack of consideration no enforceable settlement agreement existed between the parties, we will not disturb her July 2011 decision. To the extent the District takes issue with that decision, we do not agree.

V. The Hearing Officer’s Authority to Proceed Beyond the Issue We Remanded to Her

The District contends that the hearing officer lacked authority to take further action after she complied with the narrow scope of our remand order. Even though our remand order was silent as to how the hearing officer should proceed after resolving the issue we remanded to her, we hold that she acted within the scope of her authority under the IDEA to act as she did.

Notably, the District does not point to— and we cannot find — any provision in the IDEA that strips the hearing officer of the authority to take further action consistent with her power under federal and state law after resolving a narrow issue on remand that does not conclusively resolve the case. It also bears noting that the parties never sought a stay of the then-ongoing administrative proceedings. To the contrary, they actively litigated the matter before her, and so it cannot be said that the hearing officer acted in violation of any court order. Indeed, the hearing officer’s conduct after resolving the limited issue we remanded to her appears to be consistent with the IDEA’S strong preference that parties exhaust the available administrative remedies on any issues that may be “appealed” to the district court. 20U.S.C. § 1415(0-

Implicit in both the District’s argument that the hearing officer lacked authority to proceed beyond the scope of our remand order and its decision to initiate the 2011 action is the assumption that we had jurisdiction to review the hearing officer’s 2011 Decision before she took any further administrative action. We hold that the District’s assumption is mistaken.

We lacked jurisdiction to review the hearing officer’s July 2011 Decision until she rendered her final 2012 “decision” on “substantive grounds” that addressed “whether the child [I.K.] received a free appropriate public education’ ”. § 1415(f)(3)(E)(i); § 1415(i)(l)(A). Whether I.K. received a FAPE was the precise question left un answered by the hearing officer’s 2011 Decision. At most, the District’s challenge to the hearing officer’s 2011 Decision was an attempt to challenge in federal court a state administrative decision declaring under Pennsylvania law (and in the absence of diversity) that there was no contract between the parties. We thus lack jurisdiction over such a claim. See Bay Shore Union Free Sch. Dist. v. Rain, 485 F.3d 730, 733-36 (2d Cir.2007).

Even assuming that the District’s 2011 civil action could be construed as some form of an interlocutory collateral challenge, the hearing officer’s decision was not tantamount to an “appealable” collateral order because it failed to resolve an issue that would have been effectively unreviewable after a final decision — indeed, our actions here are testament to the reviewability of that issue at a time following her final merits-based decision. See also M.L. v. Frisco Ind. Sch. Dist, 451 Fed.Appx. 424, 426, 428 (5th Cir.2011) (“There is no statutory provision for a suit seeking interlocutory review of preliminary findings and decisions of the hearing officer” in an IDEA case, nor are certain threshold decisions appealable collateral orders); Massieu v. Reno, 91 F.3d 416, 423 (3d Cir.1996) (“Congress permitted judicial challenges of [certain] orders ... only to those ... who have exhausted their administrative remedies.... [The Court of Appeals] refused to condone plaintiffs’ attempted end-run around the administrative process .... [and] [we] deny district court jurisdiction where ... the challenge ... is neither procedural nor collateral to the merits and where application of the specific statutory provisions would not preclude meaningful judicial review” (internal quotation marks and citations omitted)), Eddy v. V.I. Water & Power Auth., 256 F.3d 204, 208 (3d Cir.2001). Since the District prematurely filed its 2011 civil action before us and we never had jurisdiction over the subject matter, the hearing officer was not divested of her authority to act in conformity with her obligations to render decisions on substantive grounds during the pendency of that civil action. Cf. 20 James Wm. Moore et al., Moore’s Federal Practice § 303.32 n. 37 & accompanying text (3d ed. current through September 2013 release) (“If the circuit court acquires no jurisdiction, it follows that the district court loses no jurisdiction that it otherwise would have” and quoting Ruby v. Secretary of the United States Navy, 365 F.2d 385, 388 (9th Cir.1966) (“[i]f, by reason of defects in form or execution, a notice of appeal does not transfer jurisdiction to the court of appeals, then such jurisdiction must remain in the district court; it cannot float in the air”)).

Thus, under the facts here, before the hearing officer issued of a final decision she was the only arbiter authorized by Congress and state law to exercise any authority over this case. If she had failed to act as she did, this matter might well have floated in the air of uncertainty about who should act next. We therefore reject the District’s contentions to the contrary.

VI. The District’s Promissory Estoppel Claim

As already noted, we remanded the matter to the hearing officer to determine “whether a valid settlement agreement exists”, I.K, 2011 WL 1042311, at *5, and her July 2011 Decision focused solely on the issue of whether an enforceable contract existed between the parties. Logically, the hearing officer first had to decide whether an “enforceable agreement” existed before turning to the District’s promissory estoppel claim because (1) that was the issue we specifically remanded to her, and (2) the issue of promissory estoppel cannot be reached until there is a finding that no enforceable agreement exists. See Crouse v. Cyclops Indus., 560 Pa. 394, 745 A.2d 606, 610 (2000) (holding that the promissory estoppel doctrine applies only “[w]here there is no enforceable agreement between the parties because the agreement is not supported by consideration”).

Curiously, the parties address the District’s promissory estoppel claim as if it were relevant to our review of the hearing officer’s July 2011 Decision. This fundamentally misconstrues the estoppel claim. The parties’ submissions fail to apprehend that estoppel is an equitable doctrine that makes promises that are otherwise unsupported by consideration enforceable so as to avoid injustice. The doctrine stops short of creating a contract governed by law — the precise issue the hearing officer correctly resolved in her 2011 Decision. Put another way, the estoppel issue was beyond the scope of our remand order.

Despite the parties’ confusion about the relationship between the estoppel claim and our remand order, there is no doubt that the District properly presented its estoppel claim to the hearing officer below on at least two occasions. Though the hearing officer did not expressly entertain the District’s estoppel argument, she implicitly found the District’s estoppel argument to be unavailing. This conclusion follows from the legal reality that a successful estoppel claim would have forced the hearing officer to enforce B.K’s promises to the district. This course of conduct would have mooted the FAPE issue. In light of the parties’ presentation of this claim below, and the hearing officer’s tacit rejection of it, we conclude that the estoppel issue was exhausted below. Before we turn to the merits of the District’s estoppel claim, we must first resolve the District’s pending motion to supplement the record.

A. Motion to Supplement the Record

The District filed a motion to strike portions of the administrative record, or, in the alternative, motion to supplement the administrative record. In essence, the motion seeks to augment the administrative record with the testimony of Judith Gran, Esq., B.K’s original attorney in this matter. Though Gran testified at the administrative hearing, the District contends that her testimony was unjustly limited by her former client B.K’s refusal to waive attorney-client privilege prior to, or at, the time Gran took the stand. Only after Gran concluded her testimony before the hearing officer — and indeed had left the hearing — did B.K. take the stand and “waive[ ] the attorney-client privilege specifically ... as to [a] late September 2009 conversation”. Pl.’s Mtn. for Modif. at 2. The District contends that B.K’s volte face waiver of the privilege that only she controlled corrupted the administrative proceeding in that such sandbagging led the hearing officer to consider only her “one-sided testimony”. Def. Mtn. to Supp. at 13. The record lacked “testimony ... [of] each party’s recollection of these conversations”, id. at 14, and, so the District’s argument goes, and B.K’s ambush of Gran fundamentally impaired the hearing officer’s factual findings.

B.K., in response, argues that we should deny the District’s motion because (1) Gran’s testimony does not meet our Court of Appeals’s standard for supplemental evidence in an IDEA case, (2) the District failed to recall Gran before the close of the administrative proceedings, and (3) the District failed to abide by the discovery timeline we set in our October 3, 2012 Scheduling Order.

We now conclude that it is essential to the full development of the factual record in this case — not to mention our overarching truth-seeking duty — that we supplement the administrative record with Gran’s August 5, 2013 testimony about the September 28, 2009 conversation that she had with B.K. So as to ensure the fair development of this record, we will also augment the record with B.K.’s August 5, 2013 rebuttal testimony.

When Congress enacted the IDEA, it provided that “[i]n any action brought under this paragraph, the court ... shall hear additional evidence at the request of a party”. 20 U.S.C. § 1415(i)(2)(c)(ii). Our Court of Appeals has recently reaffirmed its longstanding teaching that

“ ‘the question of what additional evidence to admit in an IDEA judicial review proceeding ... should be left to the discretion of the trial court,’ Susan N. v. Wilson Sch. Dist., 70 F.3d 751, 760 (3d Cir.1995).... [A]ll a court must do is ‘consider the party’s request to admit additional evidence’ and ‘not summarily reject’ it. [D.K. v. Abington Sch. Dist, No. 08-1914, 2010 WL 1223596, at *4 (E.D.Pa. Mar. 25, 2010) (citing Susan N., 70 F.3d at 760).] The district court should not automatically ‘ “disallow testimony from all who did, or could have, testified before the administrative hearing,” ’ Susan N., 70 F.3d at 759-60 (quoting Burlington v. Dep’t of Educ. for Mass., 736 F.2d 773, 790-91 (1st Cir.1984)), but the court need not consider evidence that is irrelevant or cumulative, see id. at 760.”

D.K v. Abington Sch. Dist., 696 F.3d 233, 253 (3d Cir.2012).

The District’s supplemental evidence unquestionably satisfies our Court of Appeals’s standard for record supplementation, and we will grant its motion. Gran’s now unfettered-by-privilege testimony about her September 28, 2009 conversation with B.K. is crucial to the question of whether B.K.’s conduct supports a judicial determination that B.K. is now estopped from avoiding certain promises she made to the District in the absence of any binding agreement. Gran’s testimony is by no means cumulative of other evidence already of record about the substance of B.K’s statements to her former attorney. Indeed, B.K’s sandbagging regarding the attorney-client privilege fundamentally impaired the administrative record. For the first time at our August 5, 2013 evidentiary hearing we learned what happened at this crucial juncture. And this information is critically useful to us because it profoundly illuminates our determination of whether B.K. acted so as to lead the District to reasonably believe that their dispute about I.K.’s educational needs and related issues was resolved.

B.K. contends that the District’s failure to re call Gran at the administrative hearing should bar it from supplementing the record here. As a threshold matter, B.K. makes an argument about the procedure that the parties should have followed below but she fails to direct us to any authority that governed those proceedings. Even more importantly, under the facts here — -where B.K. (1) refused to waive, even to a limited extent, her attorney-client privilege with Gran, (2) allowed Gran to testify subject to that privilege, and (3) took the stand after Gran testified and left the hearing only to cast aside her privilege, thus (4) leaving the hearing officer with only one side of the facts — without question prevented the hearing officer from hearing all available evidence on which to make a reasoned judgment. Even if the District could have sought to recall Gran before the administrative record was closed, the District’s procedural error pales against B.K.’s sandbagging that fundamentally undermined the fairness of the proceedings. Where Congress has specifically vested us with the authority to hear additional evidence not presented below — and our Court of Appeals has rejected an automatic rule that would disallow supplemental testimony from all who already testified at an administrative hearing — we will err on the side of evidentiary inclusion and not self-fetter our duty to find the truth. See Myers v. Cnty. of Orange, 157 F.3d 66, 75 (2d Cir.1998) (“efficiency may normally be a legitimate interest, but pursuing efficiency through policies which distort the truth-seeking process is not”). Or, as Professor Ely trenchantly put it, (“[A] procedural rule is ... one designed to make the process of litigation a fair and efficient mechanism for the resolution of disputes. Thus, one way of doing things may be chosen over another because it is thought to be more likely to get at the truth, or better calculated to give the parties a fair opportunity to present their sides of the story, or because, and this may point quite the other way, it is a means of promoting the efficiency of the process.” John Hart Ely, The Irrepressible Myth of Erie, 87 Harv. L.Rev. 693, 724-25 (1974) (internal footnotes omitted)).

We are also not swayed by B.K’s argument that the District’s failure to abide by the discovery timeline should foreclose the expansion of the record. We may have had a role in the confusion surrounding the admissibility of Gran’s testimony and thus it would be unjust to allow any further impediment to making a complete record to thwart our truth-seeking here. Our original Scheduling Order was arguably ambiguous given that the IDEA claims and discrimination claims asserted here are not normally resolved on congruent records. To prevent any prejudice to the District that we may have played a role in creating here, we will exercise our authority under Fed.R.Civ.P. 56(e)(1) to “give [the District] an opportunity to properly support or address the fact” of the September 28, 2009 conversation, a fact it could not “properly support” at the time it filed its motion. District MSJ 13 n. 10 (noting that “the substance of [the September 28, 2009] conversation is the subject of the District’s pending motion to strike evidence”).

B. The Merits of the Estoppel Claim

The record having now been developed both by the hearing officer below and by us at the August 5, 2013 evidentiary hearing, we can at last review the hearing officer’s tacit rejection of the estoppel argument because the District presses this argument again in its motion for summary judgment. We apply the same modified de novo review standard described above.

1. The Promissory Estoppel Standard,

The Pennsylvania Supreme Court has held that:

In order to maintain an action in promissory estoppel, the aggrieved party must show that 1) the promisor made a promise that he should have reasonably expected to induce action or forbearance on the part of the promisee; 2) the promisee actually took action or refrained from taking action in reliance on the promise; and 3) injustice can be avoided only by enforcing the promise. As promissory estoppel is invoked in order to avoid injustice, it permits an equitable remedy to a contract dispute.

Crouse, 745 A.2d at 610 (internal quotation marks omitted). As to the first and second elements, the Pennsylvania Superior Court has held that “[w]hen promissory estoppel is pled as a theory of recovery, a cause of action will lie if the plaintiff relies on the intentional or negligent representations of another party.” Thomas v. E.B. Jermyn Lodge No. 2, 693 A.2d 974, 978 (Pa.Super.Ct.1997). Regarding the “avoid injustice” element, the Pennsylvania Supreme Court has held that this is a fact-intensive inquiry:

[satisfaction of [this] requirement may depend on the reasonableness of the promisee’s reliance, on its definite and substantial character in relation to the remedy sought, on the formality with which the promise is made, on the extent to which the evidentiary, cautionary, deterrent and channeling functions of form are met by the commercial setting or otherwise, and on the extent to which such other policies as the enforcement of bargains and the prevention of unjust enrichment are relevant.

Thatcher’s Drug Store of W. Goshen, Inc. v. Consolidated Supermarkets, Inc., 535 Pa. 469, 636 A.2d 156, 160 (1994) (alterations in original) (quoting Restatement (Second) Contracts § 90, comment b). “A party asserting a claim of [promissory] estoppel has the burden of establishing all the essential elements”, id., and it “may be invoked only in those cases where all the elements of a true estoppel are present, for if it is loosely applied any promise, regardless of the complete absence of consideration, would be enforceable.” Stelmack v. Glen Alden Coal Co., 339 Pa. 410, 14 A.2d 127, 129 (1940).

Here, the District has carried its burden of establishing its promissory estoppel, or detrimental reliance, as it stated this claim in paragraphs 69-71 of its 2011 complaint. Matarazzo v. Millers Mut. Grp., Inc., 927 A.2d 689, 692 (Pa.Commw.Ct.2007).

2. Facts Relevant to the Estoppel Issue

Though the hearing officer’s 2011 Decision included many findings of fact pertinent to our disposition of the estoppel claim, her cursory treatment of certain of the record facts, and repeated failure to reach the District’s estoppel claim, fortifies our decision to revisit and augment her factual findings so that they can assist us in at last resolving the District’s estoppel claim. We will now recite the hearing officer’s findings of fact that are relevant to our resolution of this estoppel claim and, where necessary, we will augment these findings with citations to the administrative and newly-augmented August 5, 2013 record. All of our findings of fact are made pursuant to 20 U.S.C. § 1415(i)(2)(C), see also Fed.R.Civ.P. 52(a)(1); Sebastian M. v. King Philip Regional Sch. Dist., 685 F.3d 79, 85 (1st Cir.2012) (“in an IDEA case, a district court essentially conducts a bench trial based on a stipulated record” (internal quotation marks and alterations omitted)). We will differentiate our findings from the hearing officer’s by affixing a letter to the numbered finding.

At the July 28, 2009 meeting,

5. Counsel for the District wrote down some basic settlement terms which had been discussed in the fashion described above. District counsel then read the terms discussed thus far, and Parent’s counsel, who was the Parent’s formal legal representative at the time, orally agreed to the terms. None of the participants signed the sheet of paper on which the terms were written.

6. The handwritten notes reflecting some basic items of the proposed agreement do not reflect that there was specific and detailed discussion about elements that would be put into a written agreement, such as a release of civil rights claims, a confidentiality provision, and the necessity for the school board to ratify any agreement. Neither the Parent nor her former attorney recalled that conditions such as these were examined.

7. Believing the parties had come to an agreement in principle, counsel for both the District and the Parent spoke to Hearing Officer Myers on the telephone, asking that the hearing session be canceled and requesting 30 days to finalize the agreement. Hearing Officer Myers canceled the session and agreed to continue the matter for 30 days after which time, if he had not heard from the attorneys, he would dismiss the case. He confirmed this by email.

8.The Parent left the meeting not believing that there had been a settlement, and/or not being in complete agreement with the proposal.

13. The process of crafting the settlement agreement continued well into the fall of 2009, with counsel for the parties exchanging various correspondences via e-mail and voicemail through August, September and October in which they refined the terms of these settlement agreement in consultation with their clients and exchanged annotated drafts. HI Ex. 4.

13a. Four drafts of a settlement agreement were sent to B.K. for her review: (1) an August 11, 2009 draft, HI SD-5, (2) a September 21, 2013 draft, Aug. 5, 2013 NT 29:25-30:6, (3) a September 28, 2013 draft that B.K. “had approved in [the September 28, 2009] conversation” that she had with Gran on her sister’s porch, id. at 27:2-9, 45:14-15, 46:25-47:16, and (4) a final October 15, 2009 draft embodying the District’s final draft with only minimal changes to the document, HI SD-11.

13b. The drafts recognized B.K’s desire to homeschool her child, HI NT at 241, and included in writing the financial terms and the waiver/release provisions that both parties had, in principle, orally agreed to at the July 28, 2009 meeting. See HI SD-9; HI SD-11.

13c. Notably, the September 28, 2009 draft that Gran prepared after her porch meeting with B.K. evidences that she recommended (through counsel) a change to the release language. See August 11, 2009 Draft Agreement (HI SD-5) §§ 3(c) & 4; September 28, 2009 Draft Agreement (HI SD-9) §§ 3(c) & 4 (reflecting B.K’s minor edits to the § 4 release language); Aug. 5, 2013 NT 20:1-13.

13d. At Gran’s September 28, 2009 porch meeting with B.K., B.K. failed to mention anything to her attorney supporting the “discrimination” claims she brought for the first time in Civil Action No. 12-4066. Aug. 5, 2013 NT 30:15-24; 57:13-16.

13e. At no time between September 28 and October 15, 2009 did B.K. express any disagreement to Gran about the monetary and release terms Gran had negotiated in the draft she forwarded to the District and B.K. on September 28, 2009. Id. (Gran testifying that B.K. “did not ask that the settlement be changed to embody” her desire to refrain from waiving/releasing “civil rights claims”); id. at 47:23-24.

13f. On October 15, 2009, Habert, on the District’s behalf, sent Gran a slightly revised version of the settlement agreement. The District’s version made no changes to the § 3(c) release language and “accepted [B.K’s] slight change [to the release language], and also specifically added the timeframe of release (from the beginning of time through the date of this agreement).” HI SD-11 at 1.

13g. Gran and B.K. exchanged emails on October 15, 2009 when Habert had sent her the District’s October 15, 2009 draft. Aug. 5, 2013 NT 50:7-18 (Gran testifying that she was able to recover email correspondences from her computer indicating that she had corresponded with the District’s attorney and her client on that day and her last correspondence with B.K. was on October 21, 2009).

14. The Parent read various versions of the proposed settlement agreement and there were things in the documents that she thought she would like to have changed; these things were communicated to the District’s attorney through emails and voicemails.

14a. B.K. did not express any reservation about her homeschool demand or the unchanged monetary terms and waiver/release language from August 11, 2009 to at least March of 2010. See ¶ 21, infra.

* * *

15. However, the Parent never agreed to sign any of the versions of the settlement agreement [that were actually forwarded to her for her signature.]

15a. B.K. agreed to all of the terms embodied in the September 28, 2009 settlement agreement that her attorney forwarded to the District on her behalf. Indeed, B.K. told her counsel something on the order of “I’ll sign the settlement agreement [discussed on the porch on September 28, 2009.] Send me the papers that I have to sign and I’ll sign them.” Aug. 5, 2013 NT 27:3-5.

15b. That same night, following their porch meeting and acting in reliance on B.K.’s authorization, Gran sent to the District the September 28, 2009 draft of the settlement agreement that included the same homeschool, financial, and waiver/release terms that B.K. had registered no objection to at their meeting, see also HI SD-9.

* * *

16. On November 2, 2009 counsel for the District inquired about the status of having the agreement signed by the Parent, and on that same date former counsel for the Parent replied that she had sent a copy of the agreement to the Parent for signature on October 15, 2009 and had not received a signed copy back yet.

17. On November 16, 2009 counsel for the District again inquired about the status of the agreement. HI SD-14 at 1. There is no reply in the record from Parent’s former counsel. Parent’s former counsel left her agency on November 16, 2009.

18. From July 28, 2009 to December 7, 2009 n'either the Parent nor her former counsel made the District’s attorney aware that the Parent did not agree with the terms of the Settlement Agreement.

19. Meanwhile, counsel for the District believed that the Parent’s claims had been settled.

20. On December 7, 2009 counsel for the District communicated with the director of PILCOP, the agency under whose auspices the Parent was represented, that she had learned that the Parent’s former attorney had left the agency and asked that the newly assigned attorney contact her. The agency director responded that they were reviewing the file and that it would take several weeks to do so.

20. Counsel for the District and the new counsel for the Parent began communicating by telephone and email on December 8, 2009. Counsel engaged in reworking the settlement agreement as the Parent was objecting first to a clause relating to reversion of funds, and later to the amount of money Student would receive.

21a. As the hearing officer noted, B.K. did not register any objection to the monetary or release terms of the settlement agreement until many months after September of 2009. B.K’s new attorney’s January 25, 2010 letter made no effort to distance B.K. from the monetary or release terms of the agreement. HI SD-17. Importantly, B.K.’s letter concedes that “[t]he parties agreed upon the sum of $50,000 as compensatory education for [I.K.].” Id. at 2 of 2. At that time, the only point of disagreement was not the sum of the monies sought or the existence of a release but the existence of a “provision of reversion” that would remit any unspent residue of the $50,000 back to the District. Id.

21b. Then, on March 9, 2010, B.K. filed a second administrative complaint. On March 30, 2010, B.K’s position changed yet again when she informed the District that “[t]he problem [with B.K. signing a formal settlement agreement] appears to be the amount of funds”. HI SD-19 at 1 (emphasis added).

21c. B.K. has not re-enrolled I.K. in a District school since March of 2009, HI NT at 428:6-8 (B.K’s testimony), and it was at the July 28, 2009 meeting that she first expressly requested to homeschool her child and the District agreed to her request. HI NT 241; HI SD-17.

3. Revisiting Credibility And Factual Findings

We must first address a keystone issue of credibility that will drive our findings of fact and conclusions of law on the District’s estoppel claim. At the hearing on August 5, 2013 there was, to be sure, a clash in the testimony of B.K. — I.K.’s mother — and her former counsel from PILCOP, Judith Gran, Esquire. But this credibility contest was not a close one.

For example, B.K. testified that Ms. Gran had not communicated with her, overlooking the uncontested fact that Ms. Gran, frustrated at the mother’s failure to respond to multiple emails and voicemails, took it upon herself to drive twenty-five minutes on the evening of September 28, 2009 to wait for the mother’s return on the porch of the mother’s sister’s house. B.K.’s testimony as to her lawyer’s failure to communicate is thus revealed, by Ms. Gran’s undisputed actions that night, to be a fantasy at best.

Indeed, through her testimony Ms. Gran demonstrated that the impressive career described in her c.v. (Aug. 5, 2013 Def. Ex. 1) understates what a careful, methodical, and committed advocate she is for all her clients — including I.K. and his mother. We therefore accept Ms. Gran’s testimony in toto and reject as incredible the mother’s contrary statements.

Though our credibility determinations here are supplemented in part by the hearing officer’s credibility determinations below, it bears noting that our rejection of B.K.’s testimony is in some tension with the hearing officer’s views on this subject. To the extent that tension exists, we reject the hearing officer’s determinations and substitute our own.

In the hearing of