Lyon v. U.S. Immigration & Customs Enforcement (171 F. Supp. 3d 961, 2016)

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANTS’ MOTION FOR SUMMARY JUDGMENT; AND DENYING PLAINTIFFS’ MOTION FOR SUMMARY JUDGMENT

Docket Nos. 120, 139

EDWARD M. CHEN, United States District Judge

I. INTRODUCTION

The instant action is brought on behalf of a certified class of adult immigration detainees who are or will be held by Defendant United States Immigration and Customs Enforcement (ICE) in Contra Costa County, Kern County, Sacramento County, or Yuba County. Docket No. 99 (First Supplemental Complaint) (Compl.) at ¶ 90.

The Immigration and Nationality Act (INA) grants the Attorney General the discretionary authority, transferred to the Department of Homeland Security (DHS), to detain any alien in removal proceedings pending a final order. 8 U.S.C. § 1226(a). At issue are conditions at four detention facilities used to hold adult immigration detainees: Yuba County Jail (Yuba), Rio Cosumnes Correctional Center (RCCC) in Sacramento County, West County Detention Facility (Contra Costa), and Mesa Verde Détention Facility (Mesa Verde) in Bakersfield County (collectively, Facilities). See FAC at ¶¶ 31-32. Plaintiffs’ cases are venued at the San Francisco Immigration Court; thus, Contra Costa, RCCC, Yuba, and Mesa Verde are respectively 21, 83, 123, and 282 driving miles from San Francisco. See Docket No. 100 (Answer) at ¶ 33. Because of this distance, Plaintiffs allege that in-person visits are “impractical at best,” making telephone access “critical to Plaintiffs’ ability to locate, retain, and seek advice from legal counsel” and “essential to gather the evidence and government documents necessary to defend[] against removal charges, locate witnesses, and do other things necessary to represent themselves in complex legal proceedings.” FAC at ¶ 3.

However, because of restrictions on telephone access, Plaintiffs contend that they are unable to retain or communicate with counsel, or to gather evidence to be presented in removal proceedings or that is otherwise necessary for relief. Id. at ¶ 6. Plaintiffs specifically allege the following limitations: (1) high rates and fees for paid calls from Housing Unit Phones; (2) technical barriers and payment restrictions on Housing Unit Phones, such as a “positive acceptance” requirement where the individual being called must accept the call; (3) inadequacies of the free call or pro bono platforms; (4) limits on hours of telephone access; (5) lack of privacy; (6) inability to receive incoming calls or timely messages; and (7) failure to provide notice of calling options for detainees with limited English or Spanish language skills. Plaintiffs Mot. at 6. As a result of these alleged restrictions, Plaintiffs who would be eligible for relief are deported or unnecessarily detained as they seek continuances in order to find counsel and gather . evidence. Compl. at ¶¶ 5, 6.

Based on these allegations, Plaintiffs bring three claims for relief: (1) the right to representation of counsel, (2) the right to a full and fair hearing, and (3) the right to petition the government for redress of grievances. Id. at ¶¶ 100-112. The Court certified a class of “all current and future immigration detainees who are or will be held by ICE in Contra Costa, Sacramento, and Yuba Counties” in April 2014 under Federal Rule of Civil Procedure 12(b)(2), and expanded the class definition to include detainees who are or will be held in Bakersfield County. See Docket Nos. 31, 98.

The parties’ cross-motions for summary judgment came on for hearing before the Court on February 11, 2016. See Docket Nos. 120 (Plaintiffs Mot.), 139 (Defendants Mot.). For the reasons set forth below, the Court GRANTS in part and DENIES in part Defendants’ motion for summary judgment, and DENIES Plaintiffs’ motion for summary judgment.

II. BACKGROUND

A. Undisputed Facts The Court finds that the following facts are not in dispute.

1.General Matters

1. Many of the detainees were arrested for a crime or are being held by the ICE after serving time for their crimes. See Docket No. 139-2 (Shinners Dec.), Exh. 1 (Vaughn Dep.) at 175:25-176:4.

2. Of the individuals held between December 10, 2012 through August 31, 2014, 10.54% were classified low risk, 20.5% were medium-low risk, 35.7% were medium-high risk, and 33.27% were high risk. Shinners Dec., Exh. 32.

3. Each of the Facilities provide access to telephones in or near the common areas of their housing units (Housing Unit Phones). See Docket No. 119-5, Exh. A (Berg Report) at 6-11.

4. Since this action was filed, ICE also began offering access to telephones outside of the housing units at Yuba, Contra Cos-ta, and Mesa Verde. Id. at 12-15.

5. Detainees at all four facilities also have access to a “Free Call Platform” or “Pro Bono Platform” from the Housing Unit Phones and some Phone Rooms, which allows free direct calls to a pre-programmed set of speed dial numbers. See Shinners Dec., Exh. 6 (Landy Dep.) at 159:16-20.

6. Detainees may also request to be transported to the ICE Field Office to make telephone calls. See Shinners Dec., Exh. 31 (Butler Dep.) at 87:13-22. Detainees at all facilities also have access to legal mail and attorney visits, although there is some evidence that these services are inadequate substitutes for telephone access due to the delay in responses and distance between the Facilities and where attorneys are located. See Docket No. 120-17 (Supp. Vincent Dec.) at ¶ 11.

2. Contra Costa

7. Contra Costa is an open, campus-style facility. Shinners Dec., Exh. 20 (Bonthron Dep.) at 45:19. Because of this open layout, Contra Costa only houses detainees who fall into certain security classifications, and does not house any ICE detainees classified as high risk, have accumulated a significant number of disciplinary incident reports, have medical or mental health needs, or have been violent against other inmates or staff. Id. at 45:18-46:14; 118:18-22.

8. Housing Unit Phones are located in dayrooms on each tier of the housing units. Berg Report at 6. They are typically set up in pairs facing each other, and are often located only a few feet from the door of the nearest cell. Id. The Housing Unit Phones are also located within auditory range of the common-area tables and televisions. Id.) see also Docket No. 124-5 (Takei Dec.) at DSC00452, 484, 504, 535. All Housing Unit Phone calls are monitored and recorded. Berg Report at 7.

9. In order to use the Housing Unit Phone, detainees must pay an initiation fee of $2.60-$3.00, and per-minute rates ranging from $.05-$.025. Docket No. 119-10 (Phillips Dec.), Exh T.

10. Housing Unit Phone calls must be paid for by the recipient. Ha Dec., Exh. 35 (Bonthron Dep.) at 165:20-25. Thus, detainees can only call individuals or offices that agree to accept collect calls or have a prepaid account. Berg Report at 7.

11. Housing Unit Phones have a positive acceptance requirement; the phone plays an outgoing message identifying the caller as an “inmate” calling from Contra Costa jail, before prompting the call recipient to affirmatively accept the call by pressing a numbered key on his or her phone. See Ha Dec., Exh. 36 (Neria-Garcia Dep.) at 169:22-24; Ha Dec., Exh. 35 (Bonthron Dep.) at 167:8-21.

12. The positive acceptance requirement makes it impossible for detainees to navigate automated telephone systems to dial an extension or leave a voicemail message. Ha Dec., Exh. 35 (Bonthron Dep.) at 167:22-168:4 (explaining that calls which go to voice mail or offices that use a phone tree system will not connect); Berg Report at 7-8,10.

13. Detainees are not permitted to make three-way calls. Ha Dec., Exh. 31 (Philbin Dep.) at 85:9-11 (“Q: So is it your understanding that all facilities do not allow three-way calls? A: That is my understanding.”); Phillips Dec., Exh. D (Contra Costa Detainee Handbook) at 14.

14. Detainees are only permitted to use the Housing Unit Phones during designated free time hours. Ha Dec., Exh. 35 (Bon-thron Dep.) at 38:1-13. Free time hours are limited to Monday through Wednesday and Friday between 3:30 p.m. and 5:00 p.m. and 6:30 p.m. to 9:00 p.m., Thursday between 6:30 p.m. and 9:00 p.m., and Saturday and Sunday between 10:30 a.m. and 11:30 a.m., 1:30 p.m. to 2:50 p.m., 3:30 p.m. to 5:00 p.m., to 6:45 p.m. and 10:00 p.m. Ha Dec., Exh. 35 (Bonthron Dep.) at 60:1-8.

15. From the Housing Unit Phones, detainees can access the Taitón Free Call Platform, which allows direct calls to a limited set of speed-dial numbers, made up primarily of federal government offices connected with immigration, the immigration court system, foreign consulates, and several free legal services providers. Berg Report at 6; see also Takei Dec. at DSC00434, 555. The free call numbers do not include local government offices or local courts. See Takei Dec. at DSC00434, 555. The free legal service providers also do not include all offices on Defendants’ free legal services list. Compare id. with Ha Dec., Exh. 9.

16. The Taitón Free Call Platform has a 15-minute automatic cutoff. Contra Costa officials were unable to explain why there is a cutoff. Ha Dec., Exh. 37 (Grant Dep.) at 77:4-18 (stating that she does not know why there is an automatic cutoff and when compared with other telephone calls, “there’s no comparison” and “[i]t doesn’t make any sense to me.”).

17. In addition to the Housing Unit Phones, Contra Costa has — following the filing of this suit — added phone rooms, from which detainees are permitted to make private and free calls to case-related contacts. Ha Dec., Exh. 37 (Grant Dep.) at 64:9-15.

18. Contra Costa maintains a dedicated e-mail address for attorney e-mail messages, while anyone may send e-mail messages through its SmartMail service. Shin-ners Dec., Exh. 23 at 5; Grant Dep. at 88:15-89:9.

19. Information about the dedicated attorney e-mail system is posted on the housing units to advise detainees that the system is available. Shinners Dec., Exh. 20 (Bonthron Dep.) at 208:14-18.

20. The attorney e-mail system is not confidential; two copies of the e-mail are printed out, with one being logged and the other hand-delivered to the detainee. Id. at 208:7-12; Supp. Vincent Dec. at ¶ 10.

3.RCCC

21. RCCC houses only male detainees in dormitory-style housing units that contain phones the detainees can access at any time. Shinners Dec., Exh. 31 (Butler Dep.) at 32:12-14, 41:2.

22. The Housing Unit Phones are located within auditory range of the stairwells, and below a television which is kept at a loud volume. Berg Report at 7-8; see also Takei Dec. at DSC00329, 290.

23. All Housing Unit Phone calls are monitored and recorded. Berg Report at 8.

24. In order to use the Housing Unit Phones, detainees must pay an initiation fee of $1.75 to $2.40, and per-minute rates ranging from $.175-$.50. Phillips Dec., Exh. B at 52. Phone calls are limited to 20 minutes. Ha Dec., Exh. 32 (Butler Dep.) at 81:17-18.

25. Like Housing Unit Phones at Contra Costa, Housing Unit Phones at RCCC have a positive acceptance requirement, with the phone playing an outgoing message identifying the caller as a “Sacramento County inmate.” Ha Dec., Exh. 32 (Butler Dep.) at 118:3. The recipient must then accept the call. Ha Dec., Exh. 32 (Butler Dep.) at 118:15-16.

26. Detainees are not permitted to make three-way calls. Ha Dec., Exh. 31 (Philbin Dep.) at 85:9-11.

27. From the Housing Unit Phones, detainees can access the Taitón Free Call Platform. Berg Report at 6; see also Takei Dec. at DSC00356. The free call numbers do not include local government offices or local courts, and do not include all offices on Defendants’ free legal services list. Compare id. with Ha Dec., Exh. 9.

28. The instructions for using the Taitón Free Call Platform are confusing and incorrect. Berg Report at 8.

29. Unlike the other Facilities, RCCC does not offer a dedicated phone room for private calls. Instead, RCCC permits detainees to make phone calls from a private phone in the law library. Shinners Dec., Exh'. 31 (Butler Dep.) at 37:16-38:1.

30. The library phone is free, has no time limit and does not require positive acceptance. See Shinners Dec., Exh. 31 (Butler Dep.) at 81:18-20.

31. Like Contra Costa, there is an e-mail system for people to communicate with a detainee. Shinners Dec., Exh. 31 (Butler Dep.) at 92:4-10. Each day, the e-mail is pulled off the server and delivered by the night shift to the deputies to be passed out to the detainees. Shinners Dee., Exh. 31 (Butler Dep.) at 92:11-15. The night shift and deputies are permitted to read these messages. Shinners Dec., Exh. 31 (Butler Dep.) at 92:16-23.

4. Yuba

32. Yuba provides a mix of housing styles; depending on the housing style, detainees have varying degrees of access to the housing unit phones. Shinners Dec., Exh. 27 (Gil Dep.) at 22:9-23:11. Individuals who are in an administrative segregation tank (individual cells) have access to phones for one hour a day. Id. at 22:9-15. Other units with single cells permit access for four hours a day. Id. at 22:16-21. Individuals held in dorm style settings have access to phones at all times. Id. at 22:21-25.

33. All Housing Unit Phone calls can be monitored and recorded, although such calls are not routinely monitored. Id. at 67:15-19.

34. In order to use the Housing Unit Phones, detainees must pay an initiation fee of $3.20, and per-minute rates ranging from $.06-$330. See Ha Dec., Exh. 43.

35. Phone calls are limited to twenty minutes. Ha Dec., Exh. 27 (Vaughn Dep.) at 116:6-9.

36. Like Housing Unit Phones at other facilities, the Housing Unit Phones at Yuba have a positive acceptance requirement, with the phone playing an outgoing message identifying the caller as an “inmate at the Yuba County Jail.” Berg Report at 10. The recipient must then accept the call. Id.

37. Detainees are also not permitted to make three-way calls. Ha Dec., Exh. 31 (Philbin Dep.) at 85:9-11.

38. From the Housing Unit Phones, detainees can access the Taitón Free Call Platform. Berg Report at 9; see also Takei Dec., at DSC00129, 148, 188, 253, 254. The free call numbers do not include local government offices or local courts, and do not include all offices on Defendants’ free legal services list. Compare Takei Dec. at DSC00129,188 with Ha Dec., Exh. 9.

39. Yuba provides a phone room that contains two phones for detainees to make free calls. Shinners Dec., Exh. 27 (Gil Dep.) at 24:19-24.

40. The Yuba phone room is generally available for use between 8 a.m. and 4 p.m., and sometimes earlier if a detainee needs to contact someone on the east coast. Shinners Dec., Exh. 27 (Gil Dep.) at 25:19-23.

41. Detainees are limited to one 20-min-ute legal call per week in order “to provide reasonable and equitable access for all detainees,” and it takes about one week to process a request. Ha Dec., Exh. 19; Berg Report at 15 (“As of August 2015, there was a 1 to 2-week backlog in providing these calls at Yuba.”).

42. Phones in this room retain the positive acceptance requirement. Berg Report at 13.

43. Finally, the official policy is that the free legal telephone calls are limited to phone calls made directly to a legal representative, preventing detainees from using the phone room to call local agencies, potential witnesses or sponsors, or family members to gather evidence. Ha Dec., Exh. 19; see also K.M. Dec. at ¶ 14; Docket No. 120-6 (O.A. Dec. at ¶ 23).

44. Yuba also permits free calls from a phone in the booking area. Shinners Dec., Exh. 27 (Gil Dep.) at 21:22-23.

45. Yuba maintains a system for receiving incoming messages from attorneys. Id. at 68:18-20. An attorney can call the facility, and facility staff are to deliver the message to the detainee within hours. Id. at 68:22-17. An attorney can also e-mail or fax the facility a message to be delivered to the detainee. Id. at 69:18-70:7.

5. Mesa Verde

46. Mesa Verde is a medium-security facility that houses only ICE detainees, including those with high classifications. Shinners Dee., Exh. 8 (Murray Dep.) at 40:1-43:23; Berg Report at 10.

47. Mesa Verde has four Units, and each of the Units has ten phones, many of which are placed in large banks of telephone installations immediately adjacent to each other, separated by Plexiglas partitions. Berg Report at 10; see also Takei Dec. at DSC00740, 754. The holding cells are also equipped with a single telephone unit on wheels that can be rolled up to the cell door. Berg Report at 10.

48. Housing Unit Phone calls can be monitored and recorded (although such calls are not routinely monitored), except for calls to the Pro Bono Platform or to attorneys registered with the facility and/or the phone provider, which are never recorded or monitored. Shinners Dec., Exh. 10 (Bonnar Dec.) at ¶¶ 16-18.

49. Housing Unit Phones require no initiation fee, and per-minute rates are $.10 for domestic calls and $.15-35 for international calls. Ha Dec., Exh. 44. Phone calls are limited to 180 minutes. Docket No. 144-1 (Yee-Garcia Dec.), Exh. 60 (Taitón Dep.) at 155:5-10.

50. Housing Unit Phones have a positive acceptance requirement, with the phone playing an outgoing message stating: “This is an Intelmate automated' operator with a [PREPAID, FREE, COLLECT] from [RESIDENT’S NAME] at [FACILITY NAME].” Ha Dec., Exh. 7. The recipient is then given the option to accept or deny the call. Id.

51. Three-way calls are not permitted and will be blocked. Id.

52. Toll free numbers, ie., calls to 800, 866, 900 area codes, are blocked. Ha Dec., Exh. 40 (Murray Dep.) at 95:3-19.

53. Detainees can access the Taitón Free Call Platform from the Housing Unit Phones. Berg Report at 10; see also Takei Dec., at DSC00711, 712, 739, 752. The free call numbers do not include local government offices or local courts, and do not include all offices on Defendants’ free legal services list. Compare Takei Dec. at DSC00616 with Ha Dec., Exh. 9.

54. Mesa Verde has several visitation rooms equipped with direct dial phones. Mesa Verde’s stated policy is that free calls are permitted to the immigration court, federal and state courts, consular offices, legal service providers, government offices, and other individuals if there is a personal or family emergency or other compelling need. Shinners Dec., Exh. 17; Exh. 11 (Harvey Dep.) at 37:3-15; see also Shinners Dec., Exh. 10 (Bonnar Dec.) at ¶ 22 (“The facility does not limit legal calls from the private room to calls to attorneys or legal representatives. The facility will allow private legal calls to be made to courts; government agencies; witnesses; and other verifiable, case-related contacts.”).

55. Mesa Verde informs detainees of this private phone option via the Mesa Verde detainee handbook. See Plaintiffs Mot. at 18 (arguing that access to Phone Rooms at Yuba, Contra Costa, and RCCC’s library option are “not made known to Plaintiffs through policy documents or handbooks”); see also Docket No. 120-5 (R.KDec.) at ¶ 45 (“I read in a handbook or posting somewhere in the facility that detainees can make free, private calls to attorneys.”).

56.Mesa Verde also allows callers to leave messages for detainees in two ways. First, voicemails can be left for detainees; the cost of leaving a voicemail message is $1.20 per message. Shinners Dec., Exh. 11 (Bonnar Dec.) at ¶ 31. These voicemail messages are accessible directly by the detainee, without having to be transcribed by a Mesa Verde employee. Ha Dec., Exh. 39 (Harvey Dep.) at 55:19-56:10. Second, legal representatives may also call the facility and leave messages at no cost. Id. at ¶ 32. Emergency messages may be left using this latter system at no cost. Id. Using this system, messages are written down and delivered no less than three times a day. Ha Dec., Exh. 38 (Andrews Dep.) at 84:10-14. Because they are written down by a staff member, they are not considered private. Ha Dec., Exh. 39 (Harvey Dep.) at 57:2-5.

B. Disputed Facts

The parties dispute a number of facts, primarily related to the availability of private phone calls at each Facility.

• For the Contra Costa phone room, the parties dispute whether detainee calls are limited to attorneys only, and the availability of these phone rooms. Defendants assert that detainee calls have been made to non-attorneys from the phone rooms, and that the phone rooms are available at any time upon request. See Shinners Dec., Exh. 20 (Bonthron Dep.) at 38:18-20 (stating that detainees have 24/7 hour access to the private phone line in the phone rooms); Shinners Dec., Exh. 24 (Lyon Dep.) at 66:16-24 (stating that detainees generally cannot use phones during lockdown time, but that he was permitted to make a call because his attorney had made a request for a call during that particular time beforehand); Shinners Dec., Exh. 25 (V.V. Dep.) at 94:25-95:4; Shinners Dec., Exh. 37 (phone logs indicating calls with family members). Plaintiffs contend that access is granted at the discretion of individual deputies, and that many detainees are denied access outside of free-time hours. Ha Dec., Exh. 36 (Neria-Garcia Dep.) at 61:22-62:1 (“In Contra Costa we — we were only allowed to use the phone during our free time, which was an hour per day.”); Phillips Dec., Exh. P (Lyon Dep.) at 48:23-49:2 (stating that phone room access was usually limited to “free time, but it depends on the deputy, he can let you use it.”). Plaintiffs also present evidence, that until at least October 2015, the phone rooms were limited to attorney calls only. Berg Report at 12 (“Detainee interviews confirmed that the phone rooms can only be used to call attorneys and only during free-time hours, with some exceptions based on the discretion of deputies”). For example, Lieutenant Bonthron explained in his August 2015 deposition that Contra Costa expanded its policy to allow phone use not just with attorneys; however, Plaintiffs’ expert, Mr. Berg, reported that during his visit to Contra Costa in October 2015, the deputies who demonstrated the phone system informed him that they would disconnect the call if they determined that the call was not to an attorney’s office. Shin-ners Dec., Exh. 20 (Bonthron Dep.) at 123:21-24; Berg Report at 12.

• At RCCC, the parties dispute whether the option to make phone calls from the law library is truly private, as the phone is located on the library officer’s desk, close to where the deputy sits, and is within earshot of other detainees using the library. Berg Report at 13; see also Takei Dec., at DSC00422, 423, 428. There is also evidence that detainees are not given advance notice of when they may use the library phone, and therefore cannot schedule calls with their attorneys or other individuals. See Docket No. 120-8 (M.G.Dec.) at ¶ 24; Docket No. 120-12 (I.P.Dec.) at ¶ 24.

• For the Yuba phone room, the parties dispute whether this phone room is truly private, as there is no barrier between the phones. Berg Report at 13; see also Takei Dec., at DSC00190. Furthermore, under normal circumstances, it is expected that both telephones will be used simultaneously, although Yuba’s policy states that “[w]hen a detainee specifically requests a private phone call, they may be placed into the room alone.” Ha Dec., Exh. 19.

• For the Mesa Verde phone rooms, the parties dispute whether calls to non-attorneys are permitted. Plaintiffs point to policies which explain the policy for obtaining legal calls as submitting a detainee request (kite) to the shift supervisor with the phone number of the attorney, which will then be verified by onsite staff. Ha Dec., Exh. 16. Plaintiffs also cite to deposition testimony, in which Mesa Verde officials expressed uncertainty as to whether a legal call would include witnesses. See Ha Dec., Exh. 40 (Murray Dep.) at 91:5-14 (stating that he did not know if a legal call included calls to witnesses); Yee-Garcia Dec., Exh. 54 (Harvey Dep.) at 74:15-75:20 (stating that she had not scheduled a call to a potential witness for a pro se detainee, but also noting that she had “never had anybody ask that, so I don’t really have an understanding of calling a witness.”).

C. Named Plaintiffs’ Experiences

Although the parties’ characterizations of these facts may differ, the parties do not dispute the following facts regarding each of named Plaintiffs’ experiences.

1. Jose Astorga-Cervantes

57. Named Plaintiff Jose Astorga-Cer-vantes was detained at RCCC for ninety days beginning on or about November 20, 2013. See Docket No. (Astorga-Cervantes Dec.) at ¶ 4; Shinners Dec., Exh. 7 (Astor-ga-Cervantes Dep.) at 33:16-17.

58. Beyond his thirty-second free phone call, he was unable to speak with his family due to the costs of phone calls, except for once on December 17 when a fellow inmate allowed him to use his phone credit. Astor-ga-Cervantes Dec. at ¶ 7.

59. With the assistance of his fellow detainees, Mr. Astorga-Cervantes was able to use the Pro Bono Platform on the housing unit phones to contact several legal aid groups, including Catholic Charities and another in Palo Alto. Shinners Dec., Exh. 7 (Astorga-Cervantes Dep.) at 17:20-23. Both Catholic Charities and the group in Palo Alto informed him that they could not pick up any more cases. Id. at 19:8-15.

60. Mr. Astorga-Cervantes was able to obtain an attorney for his first immigration hearing on December 18, 2013. Id. at 40:3-16.

61. On January 23, 2014, the immigration judge granted Mr. Astorga-Cervantes release on bond, which he paid on February 20, 2014. Id. at 60:17-61:10.

2. Nancy Neria-Garcia

62. Named Plaintiff Nancy Neria-Garcia was detained at Yuba from June 26, 2014 to March 26, 2015, at Mesa Verde from March 26, 2015 to June 3, 2015, and at Contra Costa from June 4, 2015 until her release on October 22, 2015. Docket No. 120-7 (Neria-Garcia Dec.) at ¶¶ 7-10; Shin-ners Dec., Exh. 36 (Neria-Garcia Dep.) at 18:11-15.

63. Ms. Garcia retained immigration counsel, who she was able to meet with in-person and speak to on the phone while being held at Yuba. See Shinners Dec., Exh. 36 (Neria-Garcia Dep.) at 27:3-9, 28:8-12.

64. Ms. Neria-Garcia’s access to phones varied depending on which housing unit she was at. Neria-Garcia Dec. at ¶¶ 14-17. For example, in one housing unit, Ms. Neria-Garcia was locked down in a cell for 23 hours a day, and could only access the telephone during one hour of “hallway time.” Id. at ¶ 17.

65. Ms. Neria-Garcia was uncomfortable talking to her attorney about her case on the housing unit phones due to lack of privacy.

66. It was not until October 2014 that she was informed by another detainee that she could make free telephone calls from the phone room, although she had to share the phone room with another detainee. Id. at ¶ 20.

67. Ms. Neria-Garcia had problems calling coworkers for assistance in her case due to the positive acceptance requirement on the Housing Unit Phones; coworkers would not pick up her calls because they did not know who was calling them from jail. Shinners Dec., Exh. 36 (Neria-Garcia Dep.) at 54:3-24.

68. While at Mesa Verde, Ms. Neria-Garcia read in the detainee handbook that detainees could make private calls to their attorneys. Neria-Garcia Dec. at ¶ 25.

69. She would write requests to speak to her attorney, to varying degrees of success; for example, one request was granted the next day, one was granted four days later, and one was denied because she had to wait a few days before making another request. Id. at ¶ 26.

70. Ms. Neria-Garcia was able to make between eight and ten short calls to her attorney from the Housing Unit Phones. Shinners Dec., Exh. 36 (Neria-Garcia Dep.) at 141:13-18.

71. Ms. Neria-Garcia was held at Mesa Verde while her case was on appeal, and has admitted that the telephone situation at Mesa Verde did not interfere with her case or her ability to seek release on bond. Id. at 125:24-126:9.

72. While at Contra Costa, Ms. Neria-Garcia was able to. meet her attorney in-person between seven and ten times, and to speak with him using the phone room at least fifteen times (but never the Housing Unit Phone). Id. at 143:23-145:16.

3. Audley Barrington Lyon, Jr.

73. Named Plaintiff Audley Barrington Lyon, Jr. was detained at Contra Costa from October 22, 2013 to April 23, 2015. Docket No. 120-9 (Lyon Dec.) at ¶ 5; Compl. at ¶ 11; Answer at ¶ 11.

74. Mr. Lyon was able to make phone calls using the Pro Bono Call platform by December 3, 2013. Shinners Dec., Exh. 24 (Lyon Dep.) at 98:11-14.

75. Prior to obtaining representation, Mr. Lyon attempted to gather documents on his own. Lyon Dec. at ¶ 5. During that time, he continued his case three times, for two to three weeks each time, while he tried to gather documentation in support of his U visa application. Id. at ¶¶ 5-7.

76. Relying on himself and his wife’s assistance, he tried to obtain a police report from the East Palo Alto Police Department and records from the victims services unit of the San Mateo District Attorney’s Office. Id. at ¶ 7. However, he was unable to call either the police department or the victims services unit, as neither was willing to accept his call. Id. at ¶ 8.

77. Mr. Lyon’s wife was also unable to obtain the police report because the police department would only release it to Mr. Lyon or Mr. Lyon’s legal representative. Id. at ¶ 11.

78. Mr. Lyon had difficulty communicating with his wife because she could not afford to pay for telephone calls; instead, they would communicate by writing letters, a process he considered slow and inefficient as a simple question caused a delay of several days. Id. at ¶ 9-10.

79. Mr. Lyon was eventually able to retain counsel in early 2014. Id. at 28:1-23. After he obtained counsel, Mr. Lyon was able to communicate with his attorney because she would come to the building so that he did not need to call her. Shinners Dec., Exh. 24 (Lyon Dep.) at 94:2-8.

III. DISCUSSION

A. Standard of Review

The Court shall grant a motion for summary judgment “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. Proc. 56(a). An issue of fact is genuine only if there is sufficient evidence for a reasonable jury to find for the nonmoving party. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248-49, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986). “The mere existence of a scintilla of evidence in support of the [non-moving partyl’s position will be insufficient; there must be evidence on which the jury could reasonably find for the [non-moving party].” Id. at 252, 106 S.Ct. 2505. At the same time, “all reasonable inferences must be drawn in favor of the non-movant.” John v. City of El Monte, 515 F.3d 936, 941 (9th Cir.2008).

The moving party bears the burden of demonstrating the absence of a genuine issue of material fact. Celotex Corp. v. Catrett, 477 U.S. 317, 323, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). Where the non-moving party has the ultimate burden of proof, the moving party may prevail on a motion for summary judgment by pointing to the non-moving party’s failure “to make a showing sufficient to establish the existence of an element essential to that party’s case.” Id. at 322, 106 S.Ct. 2548.

B. Immigration and Nationality Act (INA)

First, Plaintiffs allege that their rights to counsel and to present evidence, as articulated by the INA, are violated by the Facilities’ phone conditions. Plaintiffs Mot. at 25. The INA itself does not dictate the precise level of telephone access required for detainees. Instead, Plaintiffs rely on 8 U.S.C. § 1229a(b)(4) to establish their rights under the INA. Section 1229a governs removal proceedings generally, while section 1229a(b)(4) delineates an alien’s rights in proceedings, which include:

(A) the alien shall have the privilege of being represented, at no expense to the Government, by counsel of the alien’s choosing who is authorized to practice in such proceedings,

(B) the alien shall have a reasonable opportunity to examine the evidence against the alien, to present evidence on the alien’s own behalf, and to cross-examine witnesses presented by the Government but these rights shall not entitle the alien to examine such national security information as the Government may proffer in opposition to the alien’s admission to the United states or to an application by the alien for discretionary relief under this chapter, and

(C)a complete record shall be kept of all testimony and evidence produced at the proceeding.

Plaintiffs argue that a necessary condition of these statutory rights include the ability to retain or consult with counsel under section 1229a(b)(4)(A), and to obtain evidence under section 1229a(b)(4)(B).

1. Right to Counsel

Because removal proceedings are civil rather than criminal proceedings, “litigants in removal proceedings have no Sixth Amendment right to counsel.” Torres-Chavez v. Holder, 567 F.3d 1096, 1100 (9th Cir.2009) (citation omitted). However, the Ninth Circuit has also recognized that “[t]he right to counsel in immigration proceedings is rooted in the Due Process Clause and codified at 8 U.S.C. § 1362 and 8 U.S.C. § 1229a(b)(4)(A).” Biwot v. Gonzales, 403 F.3d 1094, 1098 (9th Cir.2005).

Plaintiffs contend that a detainee’s statutory rights under the INA should be informed by Sixth Amendment cases concerning the rights of criminal defendants to counsel. Plaintiffs Mot. at 22, 25. In support, Plaintiffs cite Montes-Lopez v. Holder, in which the Ninth Circuit found that a petitioner’s right to be represented in removal proceedings was violated when the immigration judge (IJ) refused to continue the hearing when the petitioner’s attorney failed to appear. 694 F.3d 1085, 1086 (9th Cir.2012). In concluding that an alien need not show prejudice where an alien is denied a statutory right to be represented by counsel, the Ninth Circuit drew in part on the “logic that has guided [its] interpretation of the Sixth Amendment.” Id. at 1092-93. However, the Ninth Circuit did not so go far as to suggest that courts should import rights due under the Sixth Amendment to the immigration context; instead, the Ninth Circuit acknowledged that “[t]he Sixth Amendment does not apply in the immigration context.” Id. at 1092.

Other Ninth Circuit decisions have declined to apply rights and standards owed under the Sixth Amendment in the immigration context. For example, the Ninth Circuit has held that “Miranda warnings are not required before questioning in the context of a civil deportation hearing. . .because deportation proceedings are not criminal prosecutions, but are civil in nature.” United States v. Solano-Godines, 120 F.3d 957, 960 (9th Cir.1997); see also id. at 960-61 (“The full panoply of procedural and substantive safeguards which are provided in a criminal proceeding are not required at a deportation hearing”) (internal modifications and citation omitted). The Ninth Circuit has also noted that with respect to ineffective assistance of counsel, the Sixth Amendment framework does not apply; instead, “aliens shoulder a heavier burden of proof in establishing ineffective assistance of counsel under the Fifth Amendment than under the Sixth Amendment.” Torres-Chavez v. Holder, 567 F.3d 1096, 1100 (9th Cir.2009) (citation omitted).

Given that the Ninth Circuit has generally recognized that the Sixth Amendment does not apply to removal hearings because they are civil proceedings, the Court declines to adopt Plaintiffs’ suggestion that Sixth Amendment cases should be applied to determine what rights are required to satisfy the INA’s right to counsel. See Docket No. 141 (Plaintiffs Opp.) at 23. The Ninth Circuit has never so held, and the Court is reluctant to so interpret the INA absent any indication that Congress intended to import full Sixth Amendment standards into the INA. Plaintiffs have not submitted any such indication.

The Court must therefore look to existing precedent. The Ninth Circuit has thus far only found violations of the statutory right to counsel where conditions were “tantamount to denial of counsel.” Biwot, 403 F.3d at 1099 (finding that IJs should grant reasonable continuances to give an alien sufficient time to locate counsel and permit counsel to prepare for a hearing); see also Rios-Berrios v. INS, 776 F.2d 859, 862-63 (9th Cir.1985) (finding that IJ should have continued the hearing to provide the petitioner reasonable time to locate counsel where petitioner was effectively given only two business days to obtain an attorney, was in custody, spoke only Spanish, had limited education, was unfamiliar with the country and legal procedures, and was 3,000 miles from his only friend in the country).

Here, while Plaintiffs present evidence that telephone restrictions result in difficulty locating, retaining, and consulting with counsel, Plaintiffs have not presented evidence that these restrictions were “tantamount to denial of counsel.” For example, Plaintiffs acknowledge that many of their witnesses did eventually find counsel after months of searching and with assistance from friends or family. See Plaintiffs Opp. at 4, fn. 9. There are also available means of communicating with counsel, whether by non-private calls, legal mail, in-person meetings, and scheduling private calls. While these options may limit the effectiveness of communications with counsel, Plaintiffs have not shown that they are tantamount to an outright denial of counsel. For this reason on this record, the Court finds that Defendants are entitled to summary judgment on this claim.

2. Right to a Full and Fair Hearing Under Section 1229a(b)(4)(B)

Next, Plaintiffs contend there is a right to a full and fair hearing — which includes a reasonable opportunity to prepare the case, including the gathering of evidence— basedon Section 1229a(b)(4)(B) on the INA. Plaintiffs Mot. at 23; Compl. at ¶ 107. Again, section 1229a(b)(4)(B) require that “the alien shall have a reasonable opportunity to examine the evidence against the alien, to present evidence on the alien’s own behalf, and to cross-examine witnesses presented by the Government....” However, none of the cases examining the INA cited by Plaintiffs discuss a general right to gather evidence in preparation for a hearing; instead, they focus primarily on whether an IJ’s denial of a continuance of a hearing resulted in the exclusion of evidence. See Cruz Rendon v. Holder, 603 F.3d 1104, 1110 (9th Cir.2010) (“When determining whether an IJ has abused her discretion, we consider a number of factors, including: (1) the nature of the evidence excluded as a result of the denial of the continuance.... ”); Baires v. INS, 856 F.2d 89, 92 (9th Cir.1988) (petitioner’s statutory right to present evidence was violated where IJ denied request for a continuance and change of venue, preventing petitioner from presenting the testimony of his expert witness and two other potential witnesses).

Plaintiffs’ reliance on Dent v. Holder is misplaced. In Dent v. Holder, the Ninth Circuit found that the ICE was statutorily required to provide documents in the petitioner’s A-file which were relevant to the petitioner’s citizenship claim. 627 F.3d 365, 369, 374 (9th Cir.2010). Dent is distinguishable on two grounds. First, Dent was not decided on statutory grounds, but on due process grounds, as the Ninth Circuit found that the failure to provide fhe A-file documents violated the petitioner’s Fifth Amendment right to due process (including the right to a full and fair hearing). Id. at 374. Second, the Ninth Circuit’s finding that the petitioner was entitled to his A-file was premised on section 1229a(c)(2)(B), which expressly gives an alien access to his entry document and any other non-confidential records pertaining to the alien’s admission or presence in the country. Id. Thus, there was a direct violation of the plaintiffs right to particular evidence as specifically required by statute.

In contrast, Plaintiffs’ concern in' the instant case is the process of gathering evidence in advance of a hearing, evidence such as that from family members, the community, and other government agencies (such as local police departments); the INA does not expressly address the process of gathering such evidence. Neither the language of the statute (which provides only for the reasonable opportunity to present evidence) nor any existing case precedent cited by Plaintiffs supports Plaintiffs’ expansive reading of the INA that would provide for a general right to investigate and gather evidence in advance of and in preparation for a removal hearing. Thus, the Court holds that Defendants are also entitled to summary judgment on this statutory claim.

C. Due Process

Plaintiffs assert that their rights to counsel and to a full and fair hearing under the due process clause have been violated. In general, “[t]he Fifth Amendment guarantees due process in deportation proceedings. As a result, an alien who faces deportation is entitled to a full and fair hearing of his claims and a reasonable opportunity to present evidence on his behalf.” Colmenar v. INS, 210 F.3d 967, 971 (9th Cir.2000) (citations omitted). A decision can be reversed on due process grounds “if the proceeding ‘was so fundamentally unfair that the alien was prevented from reasonably presenting his case.’” Id. (quoting Platero-Cortez v. INS, 804 F.2d 1127, 1132 (9th Cir.1986)). The alien must also “show prejudice, which means that the outcome of the proceeding may have been affected by the alleged violation.” Id.

1. Substantive Due Process

Plaintiffs contend that their confinement violates substantive due process in two ways: (1) being housed in conditions identical to county prisoners awaiting criminal trials and serving criminal sentences is unconstitutionally punitive, and (2) restrictions and denial of telephone access prolong Plaintiffs’ detention without any compelling justification. Plaintiffs Mot. at 44-45.

a. Conditions of Confinement

First, the Court finds that Defendants are correct in that Plaintiffs did not expressly plead a claim regarding the conditions of .confinement. Plaintiffs’ complaint is focused specifically on the alleged failure to provide adequate phone access; it does not challenge the practice of confining detainees in conditions identical to criminal prisoners. See FAC at ¶ 91 (class wide allegation that Defendants have engaged in a common course of conduct of denying and restricting Plaintiffs’ telephone access). While Plaintiffs do allege due process violations, which could encompass both procedural and substantive due process violations, Plaintiffs’ due process violations are still related to the failure to provide adequate phone access, and the resulting impacts. FAC at ¶¶ 100-109. Because Plaintiffs did not plead any claims or facts challenging their confinement in conditions identical to criminal prisoners, no such claim is at issue, and the Court finds that summary judgment in favor of Defendants on this claim is appropriate,

b. Prolonged Imprisonment

Second, the Court finds that Plaintiffs do not have a claim for substantive due process as to prolonged imprisonment. Unlike their challenge to the conditions of confinement, Plaintiffs did make specific allegations of prolonged incarceration. FAC at ¶¶ 69-70. Specifically, Plaintiffs allege that “Defendants’ restriction and denial of telephone access to immigrants held in ICE custody substantially prolongs Plaintiffs’ incarceration pending removal hearings [because a] master calendar hearings, Plaintiffs are forced to ask the immigration judge for a continuance to retain counsel, to prepare their cases, or simply to obtain legal advice.... ” Id. at ¶ 69.

In Zadvydas v. Davis, the Supreme Court found that a statute which permitted aliens to be detained following a final order of removal did not permit indefinite detention. 533 U.S. 678, 682, 690, 121 S.Ct. 2491, 150 L.Ed.2d 653 (2001). In so ruling, it recognized a six-month (180 days) period in which an alien can be held, after which “once the alien provides good reason to believe that there is no significant likelihood of removal in the reasonably foreseeable future, the Government must respond with evidence sufficient to rebut that showing.” Id. at 701, 121 S.Ct. 2491.

Subsequent decisions have recognized this six-month incarceration period. For example, in Demore v. Kim, the Supreme Court rejected a respondent’s habeas corpus action, in which the respondent argued that his detention under section 1226(c) violated due process because no determination had been made that he posed either a danger to society or a flight risk. 538 U.S. 510, 514, 123 S.Ct. 1708, 155 L.Ed.2d 724 (2003). The Supreme Court distinguished Zadvydas in two respects. First, it explained that Zadvydas dealt with aliens who challenged their detention following final orders of deportation but “for whom removal was ‘no longer practically attainable.’” Id. at 527, 123 S.Ct. 1708 (quoting Zadvydas, 533 U.S. at 690, 121 S.Ct. 2491). In such cases, the purpose of detention (to hold people in preparation for removal) “no longer bears a reasonable relation to the purpose for which the individual was committed” because for those individuals, removal was not possible. Id. (quoting Zadvydas, 533 U.S. at 690, 121 S.Ct. 2491). By contrast, Demore involved detention of deportable criminal aliens pending their removal proceedings, and “[sjuch detention necessarily serves the purpose of preventing deportable criminal aliens from fleeing prior to or during their removal proceedings, thus increasing the chance that, if ordered removed, the alien will be successfully removed.” Id. at 527-28, 123 S.Ct. 1708. Second, the Supreme Court concluded that Zadvydas was “materially different” because it involved an indefinite and potentially permanent duration, whereas Demore involved detention “of a much shorter duration.” Id. at 528, 123 S.Ct. 1708. It noted that in most cases, detention lasted “less than the 90 days we considered presumptively valid in Zadvydas,” as in 85% of the cases in which aliens were detained pursuant to section 1226(c), removal proceedings were completed in an average time of 47 days and a median of 30 days. Id. at 529, 123 S.Ct. 1708. Even in the remaining 15% of eases, in which the alien appealed, the appeal took an average of four months. Id. “In sum, the detention at stake under § 1226(c) lasts roughly a month and a half in the vast majority of cases in which it is invoked, and about five months in the minority of cases in which the alien chooses to appeal.” Id. at 530, 123 S.Ct. 1708. While the respondent had been detained for six months, the Supreme Court noted that “respondent himself had requested a continuance of his removal hearing.” Id. at 531, 123 S.Ct. 1708. Based on these distinctions, the Supreme Court rejected the respondent’s habeas claim.

The Ninth Circuit has also recognized that prolonged incarceration typically requires incarceration of at least 180 days. See Diouf v. Napolitano, 634 F.3d 1081, 1091 (9th Cir.2011); see also Rodriguez v. Robbins, 715 F.3d 1127, 1138 (9th Cir.2013) (“As a general matter, detention is prolonged when it has lasted six months and is expected to continue more than minimally beyond six months”) (quotation omitted). In Diouf, at issue were DHS regulations that provided for custody reviews within 90 days, 180 days, and 18 months of confinement. Id. at 1089. During the 90-day removal period, DHS was required to detain the alien, after which continued detention was at the discretion of the Attorney General. Id. The Ninth Circuit found that there were no serious constitutional concerns with the initial 90-day review period because its focus was “on prolonged detention.” Id. at 1091. As to the time between the 90-day and 180-day review period, the Ninth Circuit found that “[detention during this period certainly affects aliens’ interests in freedom from confinement, and requires that adequate procedural safeguards be in place to protect against the erroneous deprivation of liberty. But given the relatively limited period of detention involved, and in view of the Mathews factors as a whole, the period afforded by the DHS regulations is adequate.” Id. However, after the 180-day period, the Ninth Circuit found that the alien’s detention could be prolonged an additional year; thus, “[a]t this point, the alien’s continuing detention becomes prolonged.” Id.

In the instant case, Plaintiffs cite no cases in which a court found a violation of substantive due process for prolonged incarceration that lasted less than the presumptively valid six-month period in the immigration context. Here, Plaintiffs themselves present evidence that the average time of detention between June 1, 2014 and May 30, 2015 was about 36 days, and the majority of stays (59%) were less than three weeks. Docket No. 119-6, Exh. A (Levy Report) at ¶ 6. While there are a few individuals who have been detained for more than 180 days, including Mr. Lyon (detained October 2013 and April 2015) and Ms. Neria-Gareia (detained between June 2014 and October 2015), Plaintiffs’ expert notes that in general, “[m]any detainees are held for very short periods of time, while a few are held for very long periods of time.” Id.

Here, it cannot be said that the class is subject to a systemic prolongation of detention which applies “generally to the class” which would make injunctive relief “appropriate respecting the class as a whole,” as contemplated by Fed. R. Civ. P. 23(b)(2). With the exception of the two named Plaintiffs, Plaintiffs’ evidence shows that the vast majority of detainees are held for less than three weeks. Based on the evidence in the record, Plaintiffs have failed to show that as a class they have established a substantive due process claim based on systemic prolonged detention. Thus, Defendants are entitled to summary judgment on this claim.

2. Procedural Due Process

a. Actual Injury Requirement

The parties dispute whether Plaintiffs must show an actual injury in order to assert a procedural due process claim, as was required in Lewis v. Casey. In Lewis, the Supreme Court found that the actual right at issue was not the right to a law library and legal assistance programs; instead, access to a law library and legal assistance programs were a “means for ensuring a reasonably adequate opportunity to present claimed violations of fundamental constitutional rights to the courts.” 518 U.S. at 351, 116 S.Ct. 2174 (quotation omitted). Thus, to bring a claim, the Supreme Court found that the inmates had to show that they had actually been hindered in pursuing their legal claims, ie., by demonstrating that an inmate was unable to file a complaint or had a complaint dismissed for failure to observe a technicality. Id. As applied in the instant case, Defendants argue that Plaintiffs must show that telephone restrictions “have actually hindered Plaintiffs from pursuing their cases or requests for release on bond.” Defendants Mot. at 28.

Plaintiffs in turn argue that Lewis is distinguishable because that case concerned sentenced prisoners, whereas here Plaintiffs are civil detainees facing immigration proceedings. Plaintiffs Opp. at 26. The Court agrees. In Benjamin v. Fraser, the Second Circuit declined to apply the Lewis actual injury requirement to a case challenging conditions affecting attorney visitation, use of restraints, restrictive housing, inmate correspondence, and law libraries. 264 F.3d 175, 179, 185 (2d Cir.2001). First, the Second Circuit explained that Lewis did not concern a direct constitutional right, but an opportunity to pres.-ent claimed violations of constitutional rights. The Benjamin case, however, concerned conditions which interfered with an individual’s ability to consult with counsel, which itself was a constitutional right. Id. Second, the Second Circuit reasoned that the interest of a convicted prisoner is distinct from the interest of a pretrial detainee; in short:

The access claims at issue in Lewis concerned the ability of convicted prisoners to attack their sentences, directly or collaterally, and to challenge the conditions of their confinement. By contrast, here we are concerned with the Sixth Amend- . ment right of a pretrial detainee, in a case brought against him by the state to utilize counsel in his defense. It is not clear to us what “actual injury” would even mean as applied to a pretrial detainee’s right to counsel.

Id. at 186 (internal quotations and modifications omitted). In other words, “pretrial detainees need access to the courts and counsel is not to present claims to the courts, but to defend against the charges brought against them.” Id.

Here, Plaintiffs are not seeking phone access in order affirmatively to present constitutional claims, like the prisoners in Lewis. Rather, Plaintiffs contend that phone conditions have impaired their right to gather and present evidence in defending themselves against the government’s effort to deport them. In this context, detainees have a Fifth Amendment guarantee to a full and fair hearing, and this includes access to counsel (of their own choosing). See Oshodi v. Holder, 729 F.3d 883, 889 (9th Cir.2013) (“It is well established that the Fifth Amendment guarantees non-citizens due process in removal proceedings. Therefore, every individual in removal proceedings is entitled to a full and fair hearing. A vital hallmark of a full and fair hearing is the opportunity to present evidence and testimony on one’s behalf.”) (internal quotations omitted); Rios-Berrios, 776 F.2d at 862 (“Although a deportation hearing is not a criminal matter and [an alien] had no Sixth Amendment right to appointment of counsel at government expense, due process mandates that [an alien] is éntitled to counsel of his own choice at his own expense under the terms of the [INA].”) (citation omitted).

Furthermore, like Benjamin, Plaintiffs are not convicted inmates but civil detainees who are defending themselves in proceedings brought by the government. Thus, the Court finds Lewis does not apply, and thus Plaintiffs are not required to show actual injury or actual hindrance of detainees’ ability to pursue their cases in order to assert a procedural due process claim.

Instead, under circumstances outside of Lewis, the Ninth Circuit has held that the court looks not to whether the outcome of a hearing was actually affected by an alleged violation, but at .whether “the outcome of the proceeding may have been affected by the alleged violation.” Colmenar, 210 F.3d at 971 (emphasis added); see also Zolotukhin v. Gonzales, 417 F.3d 1073, 1076 (9th Cir.2005) (“For us to grant the petition for review on due process grounds, Petitioner must show prejudice, which means that the outcome of the proceedings may have been affected by the alleged violation.”) (internal quotation omitted) (emphasis in original).

In Walters, the Ninth Circuit upheld the district court’s finding that the INS’s procedure for obtaining waivers in document fraud cases violated the plaintiffs’ rights to due process of law. Walters v. Reno, 145 F.3d 1032, 1036 (9th Cir.1998). There, the plaintiffs brought a class action, alleging that the INS issued complex, confusing forms to aliens charged with violating the INA’s document fraud provisions, which failed to adequately inform aliens of the steps they had to take in order to contest the charges brought against them. Id. In challenging the district court’s finding, the government argued that there was insufficient evidence that the plaintiff class suffered prejudice as a result of the constitutionally deficient proceedings. Id. at 1044. The Ninth Circuit found that the issue of prejudice “overlapped] with the question whether the plaintiffs suffered actual injury to justify injunctive relief,” before explaining that' plaintiffs had made the required showing of prejudice. Id. at 1044 n. 7. It first reiterated that “[w]hen it is necessary to demonstrate prejudice as a result of a constitutional violation, the alien must show that the inadequate procedures occurred in á manner so as potentially to affect the outcome of the proceedings.” Id. at 1044 (emphasis added) (citations omitted). Thus, “there must be plausible scenarios in which the outcome of the proceedings would have been different, absent the constitutional violation.” Id. (emphasis added).

Thus, Plaintiffs are not required to show actual injury, as defined by Lewis. Instead, Plaintiffs need only establish that the outcome of immigration proceedings may have been affected by the alleged violation. So defined, the Court finds that there is sufficient evidence of prejudice to the class as a result of telephone restrictions. For example, Mr. Lyon stated in his December 2013 declaration that he was unable to obtain a police report he needed for his U-visa application, as he was unable to call the East Palo Alto Police Department because the police did not take collect calls. Lyon Dec. at ¶ 8. Mr. Lyon’s wife, who was assisting him, also could not obtain the police report because the police would only release the report to Mr. Lyon or his legal representative, which he did not have at the time. Id. at ¶¶ 9, 11. It was not until he retained counsel (which at the time of his declaration, he could not afford) that he could obtain the police report.

Similarly, B.M. testified that he was able to retain an attorney, but that he was not able to get through to his attorney from the Housing Unit Phones because his attorney did not accept collect calls. Docket No. 120-16 (B.M.Dec.) at ¶¶ 13, 14. Between June 16, 2014 and August 20, 2014, B.M. was only able to see his attorney once, when his attorney was at Contra Costa to visit another detainee. Id. at ¶ 15. At this time, B.M.’s attorney informed him that he had a hearing on August 20, 2014, but they were otherwise unable to speak about what that hearing would entail. Id. at ¶¶ 15-17. At the August 20, 2014 hearing, the IJ informed B.M. that he would need to get documents from Kenya and Somalia; when B.M. explained it would be difficult to make those calls from detention, the IJ said his attorney would help. Id. at ¶ 18. In September 2014, Contra Costa opened the phone room, permitting free calls that were usually limited only to 5-10 minutes. Id. at ¶ 21. B.M. was able to get in contact with his attorney more often, but communication was still difficult because his attorney did not always answer his calls (which were unpredictable due to the limited time and the number of other attorneys who needed to use the phone). Id. at ¶ 22. In December 2014, B.M. learned from an ICE officer that the IJ denied asylum, after which B.M.’s attorney informed him that he would not help appeal the decision. Id. at ¶ 23. B.M. then began calling free legal service organizations to find another attorney, and learned from a Centro Legal de la Raza attorney that a large part of the reason why his asylum case was denied was because he did not prove his evidence with available evidence. Id. at ¶ 24. B.M. states that his attorney did not help him get the evidence to prove his' identity (which he could not obtain himself due to phone restrictions), and that B.M. did not realize how ineffective his attorney was because he communicated with his attorney so rarely. Id. at ¶ 25. The Centro Legal de la Raza attorney has since helped get B.M. released on bond and filed a motion to reopen the case based on ineffective assistance of counsel. Id. at ¶ 26.

Other declarants have discussed the impacts of limited phone access on their ability to gather evidence, although it is less clear what impact that failure to gather evidence had on the outcome of a hearing. See O.A. Dec. at ¶ 14 (inability to contact a gang prevention program for documents, likely attributable to the gang prevention program’s refusal to accept a call that stated it was from an unspecified “inmate” at Yuba County Jail); Docket No. 120-11 (J.H.Dec.) at ¶ 12 (inability to contact the criminal court and Kern county public defender in order to work on vacating his criminal co